--- description: Learn more about MassageBook. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MassageBook Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [MassageBook](/software/121811/massagebook) # MassageBook Canonical: https://www.getapp.com.au/software/121811/massagebook Page: 1 / 19\ Next: [Next page](https://www.getapp.com.au/software/121811/massagebook?page=2) > MassageBook is a business management solution designed to help massage therapists automate processes related to appointment scheduling, email marketing, and customer loyalty. Teams can use the website builder to streamline directory listing, online booking, gift certificates \& reviews. > > Verdict: Rated **4.7/5** by 443 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MassageBook MassageBook offers a scheduling calendar, which lets businesses manage client appointments and track details about allergies, medications, and SOAP notes in the database, ensuring an improved client experience. An integrated marketing module allows massage centers to attract new clients and retain existing ones by creating template-based holiday sales or gift certificates. MassageBook includes a website builder, which enables businesses to create SEO-enabled web pages and convert visitors into customers by displaying services on an online interface. Through integration with various payment processing applications, MassageBook lets service providers accept various forms of payments including credit cards, gift certificates, and FSA cards directly on websites or during checkout. With multi-staff management capabilities, administrators can handle the availability of in-call, outcall, and on-call employees and email clients about changes in schedules from within the platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 443 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 2Book - **Location**: Mt Pleasant, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: MassageBook offers a free 30-day trial of the Amplify plan. No credit card is required. - No extra fees for additional users - No extra fees for text messages / reminders on plans that offer this feature - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing ## Integrations (4 total) - Google Calendar - Meta for Business - Square Payments - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Spa Software](https://www.getapp.com.au/directory/69/spa-management/software) ## Related Categories - [Spa Software](https://www.getapp.com.au/directory/69/spa-management/software) - [Massage Therapy Software](https://www.getapp.com.au/directory/975/massage-therapy/software) - [Business Management Software](https://www.getapp.com.au/directory/581/business-management/software) ## Alternatives 1. [ClinicSense](https://www.getapp.com.au/software/2039795/clinicsense) — 4.8/5 (648 reviews) 2. [Noterro](https://www.getapp.com.au/software/113155/soap-vault) — 4.8/5 (626 reviews) 3. [Mindbody](https://www.getapp.com.au/software/91024/mindbody) — 4.0/5 (2982 reviews) 4. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3479 reviews) 5. [Mangomint](https://www.getapp.com.au/software/164543/mangomint) — 4.9/5 (300 reviews) ## Reviews ### "The only booking software I will use for my business\!" — 5.0/5 > **Courteney** | *19 January 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The whole program is quite intuitive. The features allow you to run your entire practice, from a smartphone if you'd like. Customer support has always been fantastic and helped me resolve any questions very quickly. > > **Cons**: I have not been able to use the square terminal for check out. > > Definitely recommend. ----- ### "Low vision friendly" — 5.0/5 > **Pam** | *18 April 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The app version is very low vision friendly. And I know there were many low vision and blind MT’s out there. Supposedly the app is supposed to be screen reader friendly for totally blind users? > > **Cons**: Migrating from form platform to another is tedious. The widget for my website could have been easier process. My hubby knows coding and was able to fix code for it to work. > > Support people on phone and in email are very nice and diligent. I am not a fan of the Bot or Ai help, but I understand you’re trying to help people help themselves. ----- ### "Adequate In practice" — 3.0/5 > **Andrew** | *8 March 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: Most of the online features are great\! I like the concerting with my website. Impressive forms feature. > > **Cons**: Very slow updates, Mail is glitchy, downloadable receipts unavailable > > Works well enough but not blown away. I would change but MassageBook will not batch migrate client files or enable that to happen. ----- ### "Excellent Customer Service, Easy to use App" — 5.0/5 > **Sandy** | *1 April 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Both therapists and clients find it easy to use, the cost. > > **Cons**: There are glitches and the reports are inaccurate. > > I’ve been with massagebook for over 10 years and I find them to be stellar in customer service and ease of use. ----- ### "Happy Customer with Massagebook since 2018\!" — 5.0/5 > **Anna** | *1 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love that I can either use a chatbox or speak with a live success team member to help answer my questions. I love I can also leave a voicemail and have a person call me back. Their plans are priced competitively. They offer a variety of plans depending on your needs. Their Amplify plan is their top plan and it is pretty robust. I also appreciate that I can create my own documents. I also appreciate that they are continuously making upgrades and listen to their customers\! > > **Cons**: Can only have one email and one text reminder at this time. One big drawback is that we can not duplicate forms at this time. Again, I know this is a big request from many of us. I hope they are able to add this feature soon. It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake form to fit the season (i.e. I use one during cold/flu season and another one the rest of the year). > > I have used MassageBook since day 1 that I opened my business. Like any other software, there is a learning curve. They have videos or articles that help you along the way. I find these to be VERY helpful. If I can't figure it out, I know they are a phone call away\! I don't see myself moving away from them unless I grow too big for them to handle my business. :) ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.com.au/software/121811/massagebook?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/121811/massagebook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data