Power Diary Reviews
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191 Reviews
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent appointment tracking system
Reviewed on 28/05/2019
No comparison between our old paper diary system and Power Diary! The ability to access from...
No comparison between our old paper diary system and Power Diary! The ability to access from anywhere, see details of diary entries for multiple practitioners, and instant notification of updates to appointments are invaluable.
Pros
Power Diary is extremely easy to use, allowing for easy client scheduling and reminder contact via sms. Simple, intuitive interface that has many powerful features and can keep track of a wealth of information. Love the fact that I can check for changes to my schedule from my laptop, phone, and iPad. Invoicing and payment records are easily accessible and there are a number of useful summary reports that can be run. An invaluable tool for our clinic.
Cons
No real cons of note! Only issues have been when internet has been down or very rare issues from Power Diary's end of things, technically speaking.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommend
Reviewed on 13/03/2023
It’s been excellent.
It’s been excellent.
Pros
I love the scheduling, records section, customisable forms, invoicing, simplicity of Medicare, client portal, everything.
Cons
I really need electronic prescribing to be incorporated.
Alternatives Considered
ClinikoReasons for Switching to Power Diary
It was more seamless with Medicare, the support was far superior.Response from Power Diary
Thank you so much for the great review and your feedback. We appreciate it!
Please submit your request for an electronic prescribing feature via this feedback form. There are a couple of questions that will help us to understand what you're looking for: https://powerdiary.typeform.com/to/LByeS1R1
Thanks again! -Heather
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Works ok - until it doesn't work - usually after an "improvement"
Reviewed on 23/08/2023
Assessed as the "best of a bad lot" when researching for purchase. Nothing has improved to alter...
Assessed as the "best of a bad lot" when researching for purchase. Nothing has improved to alter that assessment. (Maybe its time to have another look). Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that doesn't care for quality is scary enough even with the limited functionality.
Pros
Easy to use for a lot of things - eg keeps the client that has been most recently used in one admin function at the top of the drop down for the next (different) function
Cons
Bugs introduced with "improvements", that can impact the reputation of the Practice as they are visible to patients/clients (eg in communication templates). Clearly no regression testing, or if so, it is slipshod.Customer support - we have tired of being told stuff was fixed when it is clearly not. Nowadays we don't waste our time raising issues for most thingsThe reporting options are weakDoesn't manage "Couples" as a client well - but no competitors do eaither
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fantastic product.
Reviewed on 10/03/2023
So easy to use and vital for clients to book online. Also Power diary support team are always on...
So easy to use and vital for clients to book online. Also Power diary support team are always on hand to help if needed.
Pros
Ease of use and appointment scheduling and easy for my clients to book online
Cons
No cons at the moment as I am still getting to grips with the product.
Response from Power Diary
Thank you so much for your review- we love to hear that our Customer Team has been helpful!
Thanks again
-Heather
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Make your practice yours!
Reviewed on 11/08/2023
Pros
The confidential, secure billing, communication, portal, and private mode are immaculate. It is so easy to customize your needs and make the PD work for you and your practice effectively. It never has lag or downtime and they’re always working on improvements.
Cons
It may be harder for less tech savvy users to customize efficiently.
Alternatives Considered
SimplePracticeReasons for Switching to Power Diary
The pricing, customer support, reviews, and dedication to accessibility!- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Powerdiary user
Reviewed on 01/08/2019
Convenience of online access to Powerdiary for practitioners and online booking for patients is...
Convenience of online access to Powerdiary for practitioners and online booking for patients is huge for us.
Communication with the team is easy and quick responses are the rule. Great value.
Pros
Convenience, communication, ease of use (with a couple of qualifiers)
Cons
Clunky re-appointment system, online booking system could look more attractive to users/patients
Alternatives Considered
ClinikoReasons for Switching to Power Diary
Cost, simplicity quick communication with Help Team- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Overall happy with power-diary
Reviewed on 07/12/2023
This platform has been beneficial for our business to use and made the service we offer more...
This platform has been beneficial for our business to use and made the service we offer more professional.
Pros
Customer service is good and has a fast response time, which is always appreciated.
Cons
The pricing is slightly high, and it would be nice to have this reduced for those of us who are loyal customers. We have, at times, been financially impacted when the system is down. The booking system has definitely made it easier for our clients to schedule. However, with ongoing improvements such as allowing direct debit and better appointment options, power-diary will become a better product and more versatile for various businesses. Overall happy.
Response from Power Diary
Hi Elizabeth, thank you for taking the time to share your experience with Power Diary. We're thrilled to hear that our customer service has met your expectations with its prompt responses – your satisfaction is our top priority!
We're honored that Power Diary is your choice despite the concerns about cost and current functionalities. Our team is actively working on expanding our features to meet your evolving needs more closely. In addition, to show appreciation to our loyal customers, we offer a Refer A Friend program where you can earn valuable rewards: https://www.powerdiary.com/au/refer-a-friend/ Thank you again for your continued support and trust in Power Diary. We're here to support your business's growth and look forward to being a part of your journey towards greater success. - Irina
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A premium product, but saves me way more than the monthly fee.
Reviewed on 11/12/2023
Pros
The billing and reconciliation features save me hours every month, and also help prevent errors in tracking payments. My setup is so much more professional, thanks to PD.
Cons
Some of the scheduling setup is a bit clunky, and could be updated to be more intuitive. Particularly annoying is the I have to correct the session end time even when I have selected a service which its e.g. 50 minutes.
Response from Power Diary
Hi Emma, thank you for taking the time to share your valuable feedback about Power Diary. We're thrilled to hear that our billing and reconciliation features have been a game-changer for you, saving you time and enhancing the professionalism of your setup. It's great to know that these tools are making a significant positive impact on your practice management.
We also appreciate your honesty regarding your experience with the scheduling setup. We understand that ease of use is crucial, and we're sorry to hear that certain aspects have been a bit clunky for you, especially regarding session end times. Please note that if you save the new appointment after you added a service, the service's duration will automatically define the session end time. Thank you again for your feedback and for choosing Power Diary. - Irina
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Power Diary IS THE Answer!
Reviewed on 14/12/2023
Pros
Convenience, ease of set up, payment integration is simple and easy to implement, email, SMS service, telehealth abilities, scheduling, customizable, digital forms, client portal, cloud-based system, compatible with multiple devices, all in one stop shop!
Cons
The system lacks a time out feature after so long of inactivity.
Response from Power Diary
Hi Jenn, thank you so much for your comprehensive review of our product! We deeply value your feedback on each aspect, as it helps us understand what works well and where we can improve. Regarding your concern about the lack of a time-out feature for inactivity, we appreciate you bringing this to our attention, and we would like to hear more about how exactly this feature would need to work to cater for your needs. Please email to [email protected] to further clarify your feature request. Thank you again for choosing us and for your invaluable feedback. We look forward to serving you with an even better experience in the future. - Irina
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Power Diary User
Reviewed on 22/04/2024
Pros
The ease of use, has improved productivity.
Cons
When applying a note or comment to an invoice, I do not like that the receiver can not view these. If we have sent an invoice multiple times (we record every time it is sent in this comment section), it would be beneficial if the receiver could see this as well.
Response from Power Diary
Hi Pieta,
Thank you for taking the time to share your thoughts with us. We're delighted to hear that Power Diary has enhanced your productivity through its ease of use! Regarding your feedback about the visibility of notes and comments on invoices, please let me advise that you can add them to the Item Line Description box, these notes will be visible on a generated invoice. I hope this helps, and if there's anything else we can assist you with or further improve your experience, please don't hesitate to reach out at [email protected].
Thanks again! - Irina
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Potentially good product, with some flaws and terrible support.
Reviewed on 14/08/2020
So far - poor, not only is the support not great, the client onboarding features are limited i.e. i...
So far - poor, not only is the support not great, the client onboarding features are limited i.e. i wanted to collect address dob, etc, but the process to do this is very long winded.
Pros
The Telehealth feature - otherwise all other features are similar to other booking apps we have used previously.
Cons
The support, they are very keen to send you articles that only solve part of the issue rather than try to understand and trouble shoot with you. I am an active user who recently asked why my calendar didn't sync to google -i am now on email exchange number 17 and still no resolution - no way to run a business.
Alternatives Considered
CalendlyReasons for Choosing Power Diary
Primarily telehealth feature, but the other aspects Bookly was actually superior, especially support.Switched From
BooklyReasons for Switching to Power Diary
I regret it, i am now looking at calendly again.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
PowerDiary
Reviewed on 20/08/2019
It has definitely helped manage my client files and is a huge improvement on a manual system. The...
It has definitely helped manage my client files and is a huge improvement on a manual system. The ability to create a note template has saved me heaps of time and improves the quality of my note taking. Time has also been saved by being able to process Medicare claims online and the integration with Stripe has helped especially with cancellation fees and when adolescents attend without the paying parent.
Pros
Best aspects are integration with Medicare and Stripe. Also the ability to create templates is really handy. Being able to create a template for notes is also a big bonus.
Cons
Limitations on the fields you can merge in templates, the reports you can create and data you can export. Also, the online booking functionality is quite limited. It would be great if the client was able to complete intake information directly into the system. I currently have to use a separate piece of software to generate an online form to capture all of this information and then manually enter it into the system.
Response from Power Diary
Thanks for the review Amanda. You'll be pleased to know that online forms are on the way! With data exports if you go to Tools > Data export you can export any (or all) data from your account. Similarly, the Reports you can customise the data to be included in a report, and then sort, group, export to excel or print the report. If you click on Help in your account and search 'Reports' you'll see some How To articles on this. We can also take you through a live one-on-one tutorial on these features if that'd be helpful. Just let us know and one of our Support Team members will organise it with you. Thanks again - Damien
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quick to learn, intuitive, functional and effective.
Reviewed on 14/02/2023
Pros
When I first opened my practice I was overwhelmed by all the factors I had to consider. I found Power Diary easy to set up. I could understand how it worked without needing to watch endless videos. The support team were really responsive. But most of all I loved that there were times when Power Diary prompted me to consider something I might not have thought off, like compliance. This gave me additional trust in the product.
Cons
Honestly, there is nothing I didn't like about this software. I sometimes wished I could print out a calendar with a better layout, but that is just a small thing compared to all the things that worked. With the rising cost of everyday expenses the price point is something that has made me consider other software.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Clinical Psychologist
Reviewed on 29/05/2019
Benefits - quick ability to get Medicare rebates once relevant data entered- not as easy to enter...
Benefits - quick ability to get Medicare rebates once relevant data entered- not as easy to enter less frequent options - such as DVA clients or overseas student insurance options for online rebates
Good ability to do quarterly tax accounts/ records from the program
Still using other online storage/ memory options for client records (other than session notes) as not a great way to upload quickly -such as with google drive from the printer scanner
Pros
Easy to use/ find way around for new receptionists etc
Easy to find/ record client information/ details
Cons
Difficult to look up problems/ find information on the frequently asked questions - I've wasted a lot of time trying to find an answer to problems such as where to input Medicare/ Referrer/ Third party details- and have ended up having to call the customer support line due to bad info/ options etc
It would be better to have an easy option to colour diary entries/ customise the colour of the client diary options from the drop down menu -to easily change/ add other colour options unique to our practice -
Response from Power Diary
Thanks for your review Sophie. We have recently moved to a much better Knowledge Base system which includes in-app assistance - If you click on the Help menu you'll see articles related to the screen you are on, and there is a handy chat function there now too. Hopefully this makes it easier for you to find information. - Damien
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
3 Years of Satisfaction
Reviewed on 02/12/2023
Very happy with the quality of the software and I always feel supported if I have any queries.
Very happy with the quality of the software and I always feel supported if I have any queries.
Pros
Excellent customer support when needed and a system that just works as I need it to work.
Cons
The mobile experience could be a bit slicker.
Response from Power Diary
Hi Patrick, we are honored to receive your review, reflecting on three years of satisfaction with Power Diary. It is immensely rewarding to know that our customer support has consistently met your needs and that our system aligns well with your professional requirements.
Your comment about the mobile experience is duly noted. We understand the importance of a seamless mobile interface in today's fast-paced world and are committed to enhancing this aspect of our service. Hearing that you are very happy with the quality of our software and feel supported whenever queries arise is a testament to the dedication of our team. We strive to not only provide a robust and reliable product but also to ensure that each of our customers feels valued and heard.
Thank you for choosing Power Diary for the past three years. We look forward to continuing to serve you with excellence and to making your experience even better in the future. - Irina
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works Great For My Small Business!!
Reviewed on 13/10/2023
We use Power Diary at my job and we love it!! It is so easy to use and there are so many amazing...
We use Power Diary at my job and we love it!! It is so easy to use and there are so many amazing features that make our schedule run so smoothly. Our clients love it also which makes us look good. And the price is so affordable for our small businesses! I'm so glad they offer a free trial period that was easy to sign up for so that we could quickly see if it was the right choice for us!
Pros
Color-coded Calendar, email and text reminders, easy to use templates for all types of communication and notes.
Cons
I just wish they had an app. that is the only thing they are missing.
Response from Power Diary
Hi Anzie, thank you for taking the time to provide such detailed feedback on your experience with Power Diary. We appreciate your suggestion regarding the development of an app. Understanding our users' needs and desires is crucial for us, and feedback like yours is invaluable in guiding our future enhancements. It's wonderful to hear that you've found Power Diary to be affordable and valuable for your small business, and that the free trial period was beneficial in helping you determine it was the right choice for your needs. Thank you again for choosing Power Diary and for your kind words. We look forward to continuing to support you and your business. - Irina
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy long term user
Reviewed on 14/12/2023
All up good, no hassle at all, very few hiccups and when there is there is always someone to ask.
All up good, no hassle at all, very few hiccups and when there is there is always someone to ask.
Pros
Ease of use, and cross platform integration
Cons
Would be nice to be able to customize it more to our industry.
Response from Power Diary
Hi John, we're incredibly grateful for your review and thank you for your loyalty to Power Diary over many years! Knowing that you appreciate the ease of use and cross-platform integration brings us joy, as these are areas we've worked hard to excel in.
We also appreciate your input regarding customization for your specific industry. If you have any specific ideas about how Power Diary could be made even more suitable to your needs, please do not hesitate to share them with us via [email protected]. Thank you once again for your support and for sharing your thoughts. - Irina
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hassle Free!
Reviewed on 02/09/2022
I've been with Power Diary for over 3 years now, and have no intention to change. It meets all of...
I've been with Power Diary for over 3 years now, and have no intention to change. It meets all of my needs as a solo practitioner, and I find it really easy to use! Customer support has always been helpful too!
Pros
I rely on the automated features such as appointment reminders and email templates. I run my business solo, so this saves me so much time! I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare.
Cons
There are a couple of functions in Power Diary that I do not use as I found them clunky and unreliable. These are video calling and fax. Instead, I use Zoom and utbox.
Response from Power Diary
Thanks so much for the great review! We love hearing that the system is saving you time, and that it meets your needs as a solo practitioner! Thanks again -Heather
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Power Diary is a Game Changer for any practice
Reviewed on 08/09/2021
We have been using Power Diary for a few years now and it's been a game-changer for our practice. ...
We have been using Power Diary for a few years now and it's been a game-changer for our practice. The thought behind making this work for many different types of workplaces is outstanding, and the functions that it is capable of is brilliant. The PD team are always helpful, courteous and willing to help in any way they can. Their team are always looking at ways to improve PD by listening to their clients and I've personally noticed that so much has been added as they listen to what's needed. I cannot give enough stars to Power Diary. If you haven't started using them for your practice, sign up immediately. It'll be a game changer for you too.
Pros
I like everything about this software. It is user friendly, very well laid out and has features that are so helpful for every aspect of practice management.
Cons
I can't answer this as there is nothing I don't like about the software.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and so many features
Reviewed on 13/07/2019
We have solved all our timetabling difficulties and sharing information dilemmas easily.
We have solved all our timetabling difficulties and sharing information dilemmas easily.
Pros
I love that you can do so many things in one program. You can schedule clients, set up automatic texts, send emails and letters, invoicing, store files and so much more. For a small private practice it's great to be able t add multiple users and write our progress notes straight in the one place. We can access stored files for shared clients and you can access it from so many places. Also love how easy it is to get help when things go wrong :)
Cons
That the view keeps changing (It's great that you can switch things around though and that it isn't changed all at once). Other than that everything is great!
Response from Power Diary
Thanks for your review Jacinta! Great to hear that Power Diary is providing all the functionality you need to run your practice! Yes, we do keep changing things and I know that can be disconcerting sometimes but it's all in the name of improvement! Hopefully you like the changes once you get used to them.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Power Diary Has Alleviated The Anguish We Endured, Benefiting Both Us And Our Patients
Reviewed on 28/06/2023
Prior to using Power Diary I was using systems that have several disjointed parts that were not...
Prior to using Power Diary I was using systems that have several disjointed parts that were not necessarily moving together in sync. Some of them seemed to be inconveniently cobbled together.Since using Power Diary, we have not seen the need for a "receptionist" or be stuck to a desk in order to manage the practice.My overall experience with Power Diary is, in so many ways, like an ongoing breath of fresh air.
Pros
1. Power Diary is feature-packed, yet very easy to use.2. The booking system is efficient and yes, effective.3. The Notes Template has come in handy, especially considering that we can customize them to our specific situations.4. One of our clients said the Client Portal is "uncluttered and easy to use". The other said it's a "massive improvement compared to what we had subjected them to previously".
Cons
1. I live in a country where Stripe as a payment gateway is not used. The only payment gateway Power Diary integrates with is Stripe and as a result my clients can't pay with their credit cards via Power Diary.2. The Client Portal is and works great. It would be more useful for me and my clients if it could also have a functionality for client specific updates. Currently it is only limited to booking appointments, checking invoices and "booking classes". 3. Limited Integration. Would have loved to see ability to use more integrations.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Functional & Improving
Reviewed on 29/05/2019
Power Diary saves us so much time and money. The SMS function is saving us so much time as we...
Power Diary saves us so much time and money. The SMS function is saving us so much time as we aren't getting caught on the phone to clients. Invoicing procedures are relatively easy. Anything that saves us time saves/makes us money.
Pros
Once you have become familiar with the software, it is very easy to use. The support from the help desk is incredible.
Cons
It can take a long time to adjust to new changes, and some bits and pieces feel a bit clunky. For example the way that the communication templates have to be saved as a draft, to be exported. Or the way that we need to 'download' the receipt to be able to print it. It's just double handling.
Response from Power Diary
Thanks for your review Sam. Invoices are created are as a PDF when printed. You should be able to print these directly without downloading them first. If you can let us know the browser type and version you are using we'll be able to take a look at this for you ([email protected]). - Damien
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Power Diary rocks
Reviewed on 16/07/2019
As a sole trader, Power Diary allows me to spend more time focussing on my clients whilst keeping...
As a sole trader, Power Diary allows me to spend more time focussing on my clients whilst keeping up to date with appointments, record keeping, filing, bookkeeping and managing client relationships quickly and effectively throughout the day. As a business owner the reporting features allow me to access key data which helps me make astute business decisions.
Pros
The support. When I have a question, problem or challenge, help is always on hand as soon as I ask for it. The assistance provided is always relevant and effective, and on the rare occasions I want to do something that is not available that is quickly identified so no wasting time trying to do the impossible. All those things to date have been implemented in upgrades, so they really do listen!
Cons
It can’t do the washing up, the laundry, the vacuuming and dusting, nor can it put out the rubbish. ;D
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic product
Reviewed on 07/12/2023
Pros
Ease of daily use, setup was very simple, ability to create email and letter templates for clients makes streamlining very easy.
Cons
Not applicable - I like everything about Power Diary.
Response from Power Diary
Hi Alyce, thank you for your fantastic review of Power Diary! We're thrilled to hear that you find the ease of daily use and the simplicity of the setup process to be standout features. It's great to know that the ability to create email and letter templates for clients is helping to streamline your workflow efficiently.
We're delighted that you like everything about Power Diary. Your satisfaction and positive experience with our product are incredibly important to us. We strive to continuously improve and offer the best possible service to our users.
If you ever have any suggestions, questions, or need further assistance, please don't hesitate to reach out. We value your feedback and are here to support you in getting the most out of Power Diary.
Thank you again for choosing Power Diary and for your enthusiastic support! - Irina
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Power diary is perfect!
Reviewed on 29/05/2019
I had a couple of issues early on but the support team fixed them promptly and couldn't be more...
I had a couple of issues early on but the support team fixed them promptly and couldn't be more helpful with any inquiry that I have had.
Pros
The decline in missed appointments thanks to the automated SMS system
Cons
At the start it was the note taking ability but since signing up it has evolved into the easiest notes to record
