--- description: Learn more about GovPilot. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GovPilot Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/172/volunteer-management/software) > [GovPilot](/software/119683/govpilot) # GovPilot Canonical: https://www.getapp.com.au/software/119683/govpilot Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/119683/govpilot?page=2) > GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations with workflow automation, reporting and analytics, constituent engagement tools, and more. Tablet and smartphone apps allow users to access and manage data on-the-go. > > Verdict: Rated **4.6/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 76 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GovPilot - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 3,000.00 - **Pricing Details**: Pricing is based on just two factors: population of local government \& number of modules selected. This includes unlimited logins and support. Visit govpilot.com/pricing to get custom pricing for your government. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Administrative Hearings - Animal Licensing - Approval Process Control - Attendance Management - Attendance Tracking - Audit Management - Audit Trail - Automated Routing - Billing & Invoicing - Building Permits - Business License - Calendar Management - Case Management - Case Notes - Census Data Integration - Child Care - Citation Tracking ## Integrations (2 total) - Laserfiche - authorize.net ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Volunteer Management Software](https://www.getapp.com.au/directory/172/volunteer-management/software) ## Related Categories - [Volunteer Management Software](https://www.getapp.com.au/directory/172/volunteer-management/software) - [Government Software](https://www.getapp.com.au/directory/669/public-sector/software) - [Parks and Recreation Software](https://www.getapp.com.au/directory/781/parks-and-recreation/software) - [GIS Software](https://www.getapp.com.au/directory/947/gis/software) - [Public Works Software](https://www.getapp.com.au/directory/1145/public-works/software) ## Alternatives 1. [Comcate Code Enforcement Software](https://www.getapp.com.au/software/2074118/comcate-code-enforcement-software) — 4.0/5 (5 reviews) 2. [CityReporter](https://www.getapp.com.au/software/120003/cityreporter) — 4.4/5 (22 reviews) 3. [GeoCivix](https://www.getapp.com.au/software/2071985/geocivix) — 4.8/5 (18 reviews) 4. [OpenGov Permitting & Licensing](https://www.getapp.com.au/software/2050238/opengov-citizen-services) — 3.9/5 (80 reviews) 5. [TEKConnectGov](https://www.getapp.com.au/software/2063404/tekconnectgov) — 5.0/5 (2 reviews) ## Reviews ### "GovPilot Review" — 5.0/5 > **Riddhi** | *18 May 2020* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: I like the feature that allows us to communicate directly with our residents so that they know exactly what actions are being taken to resolve their issue. > > **Cons**: Some improvements can be made in the maps section of the form. It doesn't allow the resident to move forward unless they have an exact location that GovPilot can detect. If GovPilot cannot detect the location, the resident is unable to move forward with logging in a complaint. I would suggest making that optional and allowing the resident to explain in detail where their issue is located in the case that they do not have an exact address. > > Overall, I have a great experience with GovPilot. ----- ### "Powerful, Easy to use, Customizable, Amazing" — 5.0/5 > **Richard** | *28 November 2016* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Software is flexible, customizable, and easy to use. > > The ability to convert static, antiquated paper forms into digital, GIS-supported cloud-based formats that initiate departmental workflows and government-constituent communication has been a huge improvement and time saver for County residents and our employees. The experienced staff at GovPilot have guided the County through many paper form conversions, always finding a way to customize county systems in ways that meet project specific needs, ultimately improving processes, response times and accountability to our residents. Unlike large corporations that have a take it or leave it attitude, GovPilot welcomes suggestions and seeks feedback, employing an inclusive, team-oriented approach to developing and implementing improvements to our systems quickly and accurately - no matter the complexity of the project. Once the changes are ready for deployment, the GovPilot team comes onsite to provide in the field and office training for all employees and managers involved in the new process. ----- ### "Very pleasant staff" — 3.0/5 > **Kathryn** | *28 July 2018* > > **Pros**: It's ability to ne modify to fit individual needs. When a change is required to suit an individual customers needs it is corrrcted for that one customer. > > **Cons**: File size capacity to send to other people's emails is limited. The development team is working to fix this issue. Also sometimes changes are not reviewed before put into place. ----- ### "Gov Pilot Review" — 4.0/5 > **Rose** | *5 December 2022* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: Keeping track of licenses. We use this often especially in the beginning of each year. > > **Cons**: Ease of use. I think the software could be more user friendly with better help screens. > > Good. Customer service is outstanding. ----- ### "Great Data capturing platform" — 4.0/5 > **Jessey** | *18 June 2019* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: I like the customization it offers specifically to your organization. We can set it up in a way that fits our needs and not just a standard platform filled with required field we don't use. > > **Cons**: Sometimes there are system bugs that put roadblocks in the workflow, but customer service is quick to assess and mitigate the problem. > > I have had a pleasant experience with GovPilot thus far and will continue to use the case management system to the way it fits our needs. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/119683/govpilot?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/119683/govpilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data