--- description: Learn more about Cro Software. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cro Software Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/223/transportation-dispatch/software) > [Cro Software](/software/118507/cro-software-solutions) # Cro Software Canonical: https://www.getapp.com.au/software/118507/cro-software-solutions Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/118507/cro-software-solutions?page=2) > CRO Software is a cloud-based transportation dispatch solution which helps small to large enterprises manage routing, invoicing, recycling, asset tracking, \& industrial waste. The solution provides centralized access to customers, drivers, dispatchers \& management via an interactive dashboard. > > Verdict: Rated **4.3/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 52 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RapidWorks ## Commercial Context - **Starting Price**: USD 400.00 - **Pricing Details**: Contact CRO Software for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Billing & Provisioning - Calendar Management - Check-in/Check-out - Commercial Properties - Compliance Management - Container Management - Customer Database - Customer Management - Customizable Fields - Customizable Reports ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Transportation Dispatch Software](https://www.getapp.com.au/directory/223/transportation-dispatch/software) ## Related Categories - [Transportation Dispatch Software](https://www.getapp.com.au/directory/223/transportation-dispatch/software) - [Asset Tracking Software](https://www.getapp.com.au/directory/1021/asset-tracking/software) - [Recycling Software](https://www.getapp.com.au/directory/1319/recycling/software) - [Waste Management Software](https://www.getapp.com.au/directory/1321/waste-management/software) - [Route Planning Software](https://www.getapp.com.au/directory/1363/route-planning/software) ## Alternatives 1. [ScrapRight](https://www.getapp.com.au/software/113541/scrapright) — 4.5/5 (101 reviews) 2. [GreenSpark](https://www.getapp.com.au/software/2062116/greenspark) — 4.9/5 (9 reviews) 3. [Hauler Hero](https://www.getapp.com.au/software/2066546/hauler-hero) — 4.2/5 (6 reviews) 4. [ReMatter](https://www.getapp.com.au/software/2064175/rematter) — 4.9/5 (17 reviews) 5. [Samsara](https://www.getapp.com.au/software/116079/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) ## Reviews ### "Cro Review" — 4.0/5 > **Derek** | *4 November 2020* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Simple functions can be performed quickly. Assigning a job to a driver or moving a job from one driver to another is very simple. The ability to create requests and modify routes for the drivers instantly has been incredibly useful as we've moved away from route books and paper dispatching requests. > > **Cons**: Some of the more advanced features can be cumbersome and require several steps for every single job that is created. There are also a handful of features that have quirks that require the user to be very familiar with the system in order to know how to work around them. If your drivers are in an area that has spotty reception, the app will freeze and not work until reception is regained. > > The Cro system has enabled our company to transition from a paper and card dispatching system to a digital one. There have been some bumps along the way, and we're still ironing out some of those issues almost a year later, but the day-to-day operations go smoothly almost all the time. The inventory and dispatching systems have both positive and frustrating aspects to them, but the customer service team is always willing to help us along, and they are patient when we take a while to comprehend. They work with us to make the system function better and encourage requests for new features. ----- ### "Great Software" — 4.0/5 > **Lisa** | *8 March 2019* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Easy to use for dispatching and tracking of drivers through out the day so we can add new jobs as they come into the office. Tracking of the driver for when customers call for an ETA. Billing is easy as easily sends over to quickbooks. > > **Cons**: Freezing up of the drivers tablets during the day. Sometimes the issuses arise with sending invoices over to quickbooks (but been much better lately). Overall not much to dislike about the software. > > Since using Cro Software for almost 3 years now been able to dispatch more jobs since we can track the drivers through out the day and dispatch more work. We can see witch drivers did the jobs if need to ask them something about the job. Overall Cro Software has been much add on to our growing business. Thank you Cro Software\! ----- ### "Needs Fixed" — 3.0/5 > **Tim** | *3 November 2020* | Environmental Services | Recommendation rating: 6.0/10 > > **Pros**: We believe that it is what we are using now and will be using in the future hopefully they can get it smoothed out > > **Cons**: It is not reliable and often there is an issue that rather then fix it, they seem to look for work arounds. It is also a monthly occurrence that when they make changes or fix something it breaks something else. and we as customers are left to figure it out ----- ### "We discovered CRO at the Waste Expo and have never looked back. We are very happy with it." — 5.0/5 > **Phil** | *27 March 2018* > > **Pros**: Probably ease of use and the companies flexibility. First, ease of use - I know just enough about tech and software to screw it up. This software has checks and balances that won't allow you to double schedule or mess up your inventory and things of that nature. Very easy to navigate. Second, flexibility - Even as a small company with only 3 trucks the company values my input and ideas. There has been at least 1 and maybe 2 changes that have been made to the software that to the best of my knowledge were my idea and/or suggestion. > > **Cons**: I'd say probably the immense detail. This is not the software's fault but again as a strictly roll-off company with only 3 trucks, this software is designed for and intended for companies with far more detailed routes and larger fleets. That being said, the software is probably (not probably but surely) capable of so much more than I am even using it for. It most likely has resources and benefits that I am not even using it for to this point. ----- ### "Good program easy to use" — 4.0/5 > **Daniel** | *26 March 2018* > > **Pros**: Ease of dispatch and scheduling. Cloud based and browser is simple to use. Driver app is user friendly. > > **Cons**: Box location tracking is difficult and we have not ever got it working correctly. We are still using tickets to track then ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/118507/cro-software-solutions?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/118507/cro-software-solutions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data