--- description: Learn more about Relatient. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Relatient Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Relatient](/software/118291/relatient) # Relatient Canonical: https://www.getapp.com.au/software/118291/relatient Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/118291/relatient?page=2) > Relatient is a web-based patient appointment reminder system, which helps hospitals and healthcare centers manage and send reminders for scheduled appointments with emails, texts \& voice messages. Key features include data capture, configurable workflows, survey collection \& reputation management. > > Verdict: Rated **4.3/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Relatient Highly customer rated on KLAS Multi-location management and reporting 85+ PM/EHR Integrations ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 36 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Relatient - **Location**: Nashville, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing Details**: Contact Relatient for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Automated Scheduling - Broadcast Messaging - Calendar Management - Calendar Sync - Call Reminders - Campaign Management - Care Plan Management - Client Database - Client Portal - Communication Management - Confirmations/Reminders - Contact Database - Customisable Branding ## Integrations (19 total) - AdvancedMD EHR - AdvancedMD for Mental Health - Azalea Health - Compulink - Dentrix Ascend - DrChrono - EPIC - Epic - MEDITECH Expanse - MedEvolve - ModMed - NextGen - Nextech EHR & PM - Office Practicum - Oracle Health Ambulatory Suite ... and 4 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software) - [Internal Communications Software](https://www.getapp.com.au/directory/1267/internal-communications/software) - [Occupational Health Software](https://www.getapp.com.au/directory/3139/occupational-health-software/software) - [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software) - [Appointment Reminder Software](https://www.getapp.com.au/directory/1095/appointment-reminder/software) ## Alternatives 1. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews) 2. [Acuity Scheduling](https://www.getapp.com.au/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews) 3. [ClinicSense](https://www.getapp.com.au/software/2039795/clinicsense) — 4.8/5 (648 reviews) 4. [Weave](https://www.getapp.com.au/software/121867/weave) — 4.3/5 (668 reviews) 5. [GoReminders](https://www.getapp.com.au/software/113921/goreminders) — 4.8/5 (255 reviews) ## Reviews ### "Love Demand Messaging" — 5.0/5 > **Sheila** | *20 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The Demand Messaging setup and ease of use sold me on the product. > > **Cons**: The Opt Out was a little confusing for us at first, trying to decide which to choose for cell phone vs home phone. Do you put in the one that the patient wants to get messages on the one that they do not. Called support and they were very helpful. > > We have had a great experience so far. I love the ease of use and as stated above the Demand Messaging has been a life saver for cancelling clinics and even notifying employees of instructions for clinic closure etc. ----- ### "Relatient has decreased our No Show rate and increased our Google 4 and 5 star reviews\!" — 5.0/5 > **Rene** | *19 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Love everything. Ease of use, reporting user friendly. Mgrs receive reports every day of prior day reminder calls. Patients only are directed to Google Review if they give us a 4 or 5 star. Otherwise, they are given an anonymous survey to let us know how we can improve our patient experience. > > **Cons**: Every question I have had has been answered quickly and professionally by customer support so I have not had any problems with the software. > > No Show rate has dramatically decreased. We can remove patients that cancel/RS which opens up new appt slots for New Patients. Saves time and payroll costs. ----- ### "Horrible Customer Service" — 1.0/5 > **Wendy** | *27 March 2023* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I like the reporting but if the service does not work, what is the point? > > **Cons**: I have never experienced such aweful customer serrvice in any company I've worked with in 30 years > > The worst experience I've ever had with a vendor ----- ### "Product tools" — 5.0/5 > **Anna** | *19 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Our office is so excited about all the functions of the software, especially , when we need to do a total cancellation or rescheduling of an entire day. The ease of sending out a message to all of our patients is so helpful. > > **Cons**: Patients, from time to time, complain that they get to many reminders. We explain to them that if they confirm the first time that they are contacted the notices will stop, until the final reminder the night before their appointment. > > It has been a very useful addition to our software and very helpful in reducing no shows. ----- ### "Relatient Review" — 5.0/5 > **Patti** | *19 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Love how it integrates with our system and the information is pulled directly over that is needed to perform the job that we no longer have to pay humans to do. > > **Cons**: Sometimes there's a glitch and something doesn't go out as planned but overall it works real well. > > Our reminders go out like clockwork, our benign results get sent to patients, our recalls get sent, and collections texts go out - all of which are pretty seamless. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/118291/relatient?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/118291/relatient) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data