Classter

4.7 (111)
Write a Review!
All-in-one SIS, SMS & LMS Platform

Overall rating

4.7 /5
(111)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.8/5

94%
recommended this app
Sort by

111 Reviews

Usama
Usama
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best LMS Out There!

Reviewed on 11/09/2019

Its great and I recommend it.

Its great and I recommend it.

Pros

The design is very intuitive and easy to learn and use.

Engagement with the students becomes easy and effective.

The best thing about Classter is that it is easily integrated with Microsoft Office 365 which is a big plus point.

Cons

There are lots of options in Classter which I have not discovered yet but during my use there was nothing that can be counted as a con.

Sara
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

First Impressions of Classter

Reviewed on 27/10/2023

There have been some hiccups with the learnig process so far, but overall it has been a good...

There have been some hiccups with the learnig process so far, but overall it has been a good experience. Our institutaional needs are very specific, so it is possible that some features are not well suited to our specific needs, and that is not a flaw of Classter as a product.

Pros

I really like how customizable Classter seems to be. I like that it is possible to have changes made that fit certain institutional needs. I like that entering attendance is very straightforward for teachers, and the grade calculations seem to work well. I like that teachers can link documents to their sessions and assesments, such as lesson plans or materials.

Cons

1. File size limitations: For example: entering student ID photos is difficult and time consuming due to the file size restriction.
2. Usability: It is difficult to understand the language of the platform at times. The distinction between Courses, Classes, and Sessions has been confusing for teachers and admin.
3. Creating Sessions: The process to create sessions is arduous. If a class is changed, or if a teacher joins the team, it is not simple to create all their sessions for them. There should be a way to easily add a "co-teacher" when you are mass-importing sessions.
4. Enrolling Students in their classes/courses: 4.1: Sometimes information does not save the first time. If I change the course status and the registration date and press save, the course status will be saved, but the registration date will NOT be saved. I will have to repest this process until I get the desired result. 4.2: When I attempt to make a change to the course status, I am sometimes unable to do so because of information on the "services" section. These 2 things should not affect one another, for the purposes of our institution.

Response from Vertitech

Hello Sara,

Thank you for sharing your detailed first impressions of Classter. We're glad to hear that you appreciate the customizability and the ease of entering attendance and grade calculations.

We understand the concerns you've raised regarding file size limitations, usability, session creation, and student enrollment. Your feedback is invaluable, and we're committed to addressing these issues to enhance your experience. We acknowledge the challenges in understanding certain terminologies and the need for a more streamlined process in session creation and student enrollment. We're also looking into the file size restrictions and the saving issues you've mentioned.

We appreciate your understanding that some features may not be perfectly suited to your specific institutional needs, and we're dedicated to continuous improvement. Your insights will be taken into consideration as we work on future updates and enhancements.

Thank you for your constructive feedback, and please don't hesitate to reach out if there's anything more we can do to assist you.

Demetrios
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Don’t overpromise, when you can’t deliver!

Reviewed on 06/02/2021

Pros

Financial Module works fine. Academic Module is decent.

Cons

User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.

Response from Vertitech

Dear Demetrios,

We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer.

We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users.

We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.

Sidi
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The badest school management system out there

Reviewed on 03/11/2023

Pros

We have been using Classter for close to 5 years now. The best thing about Classter is the higher education management portion and the fact that it grows with us as we grow. The fee/student is also very convenient.

Cons

As of now we love all the futures we've used.

Response from Vertitech

Dear Sidi S,

Thank you for your review and for being a valued user of Classter for close to five years. We are grateful for your continued trust in our system and are pleased to hear about your positive experience with our higher education management features.

We're particularly encouraged by your acknowledgment of Classter's scalability and its ability to grow alongside your institution. Our aim has always been to provide a flexible and adaptive solution that meets the evolving needs of educational organizations.

We also appreciate your comments about the cost-effectiveness of our pricing model. It's great to know that our fee structure aligns well with your needs and provides value for your institution.

Thank you once again for your support and for recommending Classter. We look forward to continuing to support your institution's growth and success.

Emily
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Classter Review

Reviewed on 20/10/2023

Working with Classter has been an eye opening process and I feel that I have learned many things...

Working with Classter has been an eye opening process and I feel that I have learned many things about the inner workings of an educational database. The Classter team is hard working and kind. They do their best to understand and respond to our needs in a timely manner. I look forward to making use of Classter's full potential in the months to come.

Pros

One of the things I like most about Classter, as an administrator, is that I can access student files quickly and easily from any page, can open multiple windows at the same time, and access many tabs from the student profile (card).

Cons

We have had some challenges customizing Classter to our needs and there and still several features that are not yet complete or need to be modified. There are many features that we have yet to explore or had the opportunity to make use of.

Response from Vertitech

Dear Emily,

Thank you for sharing your detailed review of Classter. We appreciate the time you took to share both the positive aspects and the areas where you think we can improve.

We're glad to hear that the platform's user interface has made it easier for you as an administrator to access student files and manage multiple windows. Your convenience and efficiency are among our top priorities.

We also take your concerns seriously. Customization is something we're continuously working on to better fit the unique needs of each institution. Thank you for bringing this to our attention, and rest assured that we're taking steps to enhance the customization features further.

It's great to hear that you've found value in our team's hard work and responsiveness. We're committed to not only meeting but exceeding your expectations.

Thank you for looking forward to fully exploring Classter's potential. We're excited to continue this journey with you and your institution.

Michel
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I enjoy using Classter

Reviewed on 22/03/2024

Pros

It's friendly with our administration system

Cons

Some parts that I still need to do automatically that I'm currently doing manual work.

Zahra
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience as a Classter User

Reviewed on 24/10/2023

Pros

As an administrator, I find the admission section useful as I can put students' information. It is also very nice that we can search student by their IDs.

Cons

That would be grate if we could have a feature to get a list of students based on the month of Birthday. For example get a list of students who were born in October or a list of students whose medical insurance is expired in October, so we do not have to check student date of medical insurance expiry date one by one.

Response from Vertitech

Hello Zahra,

Thank you for your generous review! We're delighted to hear that you find our admission section and student ID search features useful in your role as an administrator. Your satisfaction is what we aim for, and we're thrilled to have hit the mark with you.

We also truly appreciate your suggestion about adding more specific filtering features for things like student birthdays or medical insurance expiry dates. This is a fantastic idea, and I'm forwarding your feedback to our product development team for consideration in future updates. We always look for ways to make Classter more helpful for our users, and your insights are invaluable in that process.

Thank you again for taking the time to share your experience and suggestions. We're always here to listen and make improvements. If you have more ideas or questions, feel free to reach out.

Best regards,
The Classter Team

Petra
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It adapts to what your institution needs

Reviewed on 27/11/2023

Pros

We like that we can work together with Classter and develop the environment the way it fits our needs.

Cons

The tracking of developments takes a long time, tickets return with mistakes.

Response from Vertitech

Dear Petra,

Thank you for your valuable feedback and 7/10 rating. We're glad you appreciate the adaptability of Classter. We understand the concern regarding the tracking of developments and are committed to improving our response times and accuracy. Your input helps us enhance our service to better fit your needs.

Best,
The Classter Team

Verified Reviewer
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 10/11/2023

Amazing platform and very reliable, never a dull moment

Amazing platform and very reliable, never a dull moment

Pros

It's perfect consistency and attention to detail

Cons

None, everything is precisely on point form

Response from Vertitech

Thank you for your excellent review! We're thrilled to hear that Classter's attention to detail and consistency met your high standards during your free trial. Knowing that we stand out from other options and provide an outstanding experience is incredibly rewarding. We're here for any support or questions you might have as you continue to explore Classter's features.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 11/10/2023

Pros

Easy to use, plenty of functions, easy integration process

Cons

The mobile app UI could be improved to be more user friendly and with more functions.

Response from Vertitech

Thank you for your feedback.

We're working dilligently to improve the platform and major UI improvements are something we'll do to make your experience even better.

Solly
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Education Management Systems - Classter

Reviewed on 23/02/2023

It is an excellent education management system and highly affordable for small to medium size...

It is an excellent education management system and highly affordable for small to medium size businesses.

Pros

Very adaptable to customer needs and requirement. All modules are very user friendly and ease to learn how to operate the systems after receiving the training

Cons

Training is conducted by an instructor after the development is complete. It is more advisable and recommended to have automated training manuals on all modules to allow user to learn and refer at any time as the needs might arise for self-training.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Classter

Sales Force is very complicated and unfriendly to use, while Classter is easy to development implement and very user friendly.

Reasons for Switching to Classter

The price is very affordable and system is very easily adaptable and user friendly

Response from Vertitech

Hi Solly,

We're glad to hear that you are pleased with Classter and it has been beneficial for your organization. We are committed to providing the highest level of service so that you can achieve success. We appreciate you taking the time to give us your feedback; it means a lot to us!
Do you have any ideas on how we could enhance your experience? If so, please submit them at [email protected]. Additionally, if you ever have questions or need assistance, don't hesitate to contact us; we're always available.

Rachela
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend

Reviewed on 23/02/2021

Workload in Administration has been greatly reduced.
All your school data on your fingertips....

Workload in Administration has been greatly reduced.
All your school data on your fingertips.

It's simply awesome!

Pros

Classter accommodates children from Infant age (8 months) to High School.

> Cheapest!
> 1 Program for all age groups
> Customisable
> Functional
> Some initial training required
> Great customer service
> Report Cards
> Invoicing
> Attendance
> Levels/Streams
> Parent/Student Portal
> Teacher Portal
> Parents can view statements online
> Online Enrolment
> Parents meeting section
> Student ID cards
> Communication

The list goes on and on!

Cons

Initially, as with every new software, takes some time to understand.
However, it all pays off in the long run.
Some training is recommended.
Great customer service.

Alternatives Considered

Procare Solutions, Lillio and FACTS

Switched From

Procare Solutions, Lillio and FACTS

Reasons for Switching to Classter

1. Covers all age groups, from Infant Class to High School 2. Customisable 3. Great pricing! Cheapest! 4. Complete School & Academic Administration System 5. Teacher, Parent, Student Portal You will be surprised by all the features it offers.
Yoko
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Classter Review

Reviewed on 24/10/2023

Pros

- Being able to see all students information across the campuses.- Being able to use different font/style in comment section.- Having a separate comment space for Financial page.

Cons

- Not creating agent receipt. (This is a huge problem and a reason why I cannot recommend Classter to someone.)- Not being able to change the order of Educational Program.

Response from Vertitech

Hello Yoko,

Thank you for sharing your experience with Classter. We are pleased to know that you value the features that allow you to view student information across campuses and customize comments in various styles.

We take your concerns seriously, especially regarding the inability to generate agent receipts and the limitations on customizing the order of Educational Programs. We understand how crucial these features are for effective school management, and we regret any inconvenience you've experienced. I can assure you that your feedback has been escalated to our development team for immediate evaluation.

We continually strive to improve our software and your input is invaluable for this process. Would you be open to discussing your concerns in more detail so we can understand your needs better and prioritize these features in our development roadmap?

Please reach out to our customer support to schedule a time to talk, or if you prefer, we can contact you.

Thank you once again for your review, and we hope to resolve these issues promptly to improve your experience with Classter.

Best regards,
The Classter Team

Ana
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 24/10/2023

Really good, it is a great database

Really good, it is a great database

Pros

Ease of use, can integrate data from all the campuses and it is reliable

Cons

Integration with existing data, some information had to be entered manually.

Response from Vertitech

Hello Ana,

Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your experience with Classter and that you find our platform easy to use and reliable.

We appreciate your feedback regarding data integration. We understand that manual data entry can be a time-consuming process, and we're always working to improve the efficiency of our data import features. Your insights are valuable, and we've escalated this issue to our development team for consideration in future updates.

It's comments like yours that help us continue to improve and provide the best service possible. Thank you for taking the time to share your thoughts, and please don't hesitate to reach out if you have any more feedback or questions.

Best regards,
The Classter Team

Denise
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, Comprehensive Reliable CRM with Classter

Reviewed on 30/05/2023

I really appreciate that Classter has been flexible to customize functions so they suit our needs...

I really appreciate that Classter has been flexible to customize functions so they suit our needs perfectly, it has been so helpful.

Pros

I like that Classter has reliable data, I can count on Classter to give me clear and accurate information about our classes, students and finances.

Cons

I'm really enjoying Classter, I can't say there is something I like the least.

Response from Vertitech

Hello Denise,

We are grateful for your positive feedback! We are pleased to hear that Classter is meeting your expectations and we are committed to helping you reach your goals. We will continue to provide the best service possible. We value your input and thank you for sharing it with us. We wish you all the best!

Would you have any ideas on how we can make your experience even better? If so, please send them to [email protected].

Argyris
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best partner of school management

Reviewed on 18/09/2023

Overall it is very user friendly, it helps administration and IT to organise users data and...

Overall it is very user friendly, it helps administration and IT to organise users data and financials.

Pros

Easy users/financials/diplomas’managment

Cons

Student transportation tab is not so user friendly.

Response from Vertitech

Thank you for the kind words, we'll keep on working to make our system even better in the future.

Ina
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Experience

Reviewed on 26/10/2023

Enhanced the efficiency of our daily operations, making them more streamlined and hassle-free than...

Enhanced the efficiency of our daily operations, making them more streamlined and hassle-free than ever before.

Pros

The platform is incredibly intuitive and user-friendly

Cons

It's worth noting that there are some features within Classter that could benefit from a bit more flexibility.

Response from Vertitech

Hello Ina,

Thank you for sharing your great experience with Classter. We're thrilled to know that our platform has enhanced the efficiency of your daily operations and that you find it intuitive and user-friendly.

We appreciate your feedback regarding the flexibility of some features. Continuous improvement is at the core of our mission, and we'd love to hear more about your suggestions. Please feel free to reach out with any specific recommendations you have in mind.

Maria
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

5 stars

Reviewed on 20/10/2023

Easy to learn. I like it a lot!

Easy to learn. I like it a lot!

Pros

Easy to use, clean and fast, I learned very fast.

Cons

all good, I don't have any problem. I really liked it.

Response from Vertitech

Dear Maria,

Wow, thank you for the fantastic review! We're absolutely thrilled to hear that you found Classter easy to use, clean, and fast.

It's incredibly rewarding for our team to hear that you learned the platform so quickly and that you're experiencing the benefits we strive to offer our users, especially those in crucial roles like student counseling.

Your positive feedback energizes us to continue improving and providing excellent service. We're delighted that you're enjoying your experience with Classter, and we look forward to supporting you as you make the most out of our platform.

Natalie
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Classter Review

Reviewed on 26/10/2023

Pros

The Classter team listened to the needs of our school's administrative, financial, and academic teams and were able to integrate our requests into the existing interface.

Cons

My overall experience so far has been quite good.

Response from Vertitech

Hello Natalie,

Thank you for your positive review! We're thrilled to hear that Classter has been able to meet the diverse needs of your school's teams. Our goal is to provide a seamless and tailored experience, and it's encouraging to know that we're on the right track. We appreciate your feedback and are here to support you in any way we can. Please don't hesitate to reach out if there's anything more we can do to enhance your experience.

Aly
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adaptable to international language schools

Reviewed on 29/05/2023

Highly recommend Classter!

Highly recommend Classter!

Pros

Adaptable to international language schools, including homestay, textbooks inventory, agents with gross and net invoice system, and medical insurance modules, productive and professional team.

Cons

None. Even if there is any issue the team of Classter will try to help find solutions

Response from Vertitech

Greetings, Aly! We are very pleased that you have been satisfied with Classter and it has been advantageous to your organization. We strive to provide the best experience so you can be successful. Thank you for writing this review; we very much appreciate it! Do you have any suggestions on how we can improve your experience? Please send your ideas to [email protected]. Furthermore, if there is ever anything we can assist with, don't hesitate to get in touch; our team is always here to help.

Marios
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Experience

Reviewed on 22/02/2023

Pros

The desing, the userfriendly environment, plenty of features

Cons

everything on classter is working great. didn't find something that i don't like

Response from Vertitech

Hello, Marie! We are thrilled that you are content with Classter and that it has been beneficial to your organization. We do our best to give the premier experience so you can succeed. Appreciate you taking the time to compose this assessment; it is highly valued by us! Do you have any ideas on how we can better your experience? Please communicate your ideas at [email protected]. Additionally, if ever there is something we can help with, feel free to contact us; we are always available.

Constant
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Classter is a plaform that came to solve a lot of difficulties in our system.

Reviewed on 14/09/2022

I am enjoying the system

I am enjoying the system

Pros

With this system, we have improved our management system. The thing I like the most was the admission process, the online payment, the student management, and many more...

Cons

The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform. It needs improvement.

Response from Vertitech

Thank you for your positive feedback, Constant!

We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible SIS system so you can provide the best UI to your students and educators. Regarding the mobile app, we are in the process of adding more features to provide a unified experience across all devices.

Ali
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

APSC Classter Review

Reviewed on 03/02/2022

Please see above plus below comments
More control through better real time visibility
Change...

Please see above plus below comments
More control through better real time visibility
Change management of all stake holders behavior
Enablement for future growth and expansion

Pros

Could based solution, user friendly, achieves our objectives of digitizing our end to end processes. Enables us to change the mind set of all stake holders through the use of technology. This change of mind set covers a learning, teaching, reporting, behavioral changes of staff, students and parents. This was achieved through Classter core modules and financial module. We liked Classter flexibility to fit our needs of running the school in the manner we see fit. For example, weekly tracker progress in excel, staff leave requests, segmentation of each groups into different grades and campuses, external and internal communication functionality, attachment functionality, flexible financial arrangements functionality, reporting dumps for management use (slice and dice). Classter has enabled us to truly thing about expanding and franchising our success story

Cons

We found the configuration of the financial module to be complex. Time tabling functionality can be improved. Use menus can be stream lined. For example, a particular action can be done through multiple menus. A better approach would be to have actions under one menu. For example, all reports can be in one place rather than under each tab

Konstantinos
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Confusing

Reviewed on 22/09/2022

Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot...

Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot search for students on other academic periods than the selected, making hard to locate a students when you have many periods. You have to search one-by-one period.

Pros

I like tha it is cloud based. You do not have to do any maintenance.

Cons

It has so many limitations it is impossible to customise to our needs.

Response from Vertitech

Dear Konstantinos

Thank you very much for the valuable feedback. It's alarming to learn that you have experienced confusion with the tool, please accept our sincere apologies for that. We believe that if you have sent a ticket to our Customer Support team, you would easily understand that you don't need to change academic periods to find a student. You can easily find any student from any period in Classter. Please check out this article in our Knowledge Base: https://help.classter.com/kb/how-to-onboarding-manuals/how-can-i-find-students-enrolled-in-another-academic-period/

Our aim is to offer the best possible experience and be there for those customers who happen to need help because they don't fully understand the application's structure. Our support is available at any time to answer this type of question, and help you get the same level of satisfaction by using Classter as the rest of our reviewers here!

Amit
Amit
Overall rating
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease to use

Reviewed on 16/09/2022

Pros

It is very user friendly, easy to understand and implement.

Cons

it's a very useful software for School administration and management .

Response from Vertitech

Hello Amit, thanks for being such a great advocate for our Classter All-in-One SIS!

P.S. If you ever need help, please don't hesitate to reach out to [email protected]; we're always here.