foundU Reviews

foundU

Australia’s only all-in-one workforce management platform

Overall rating

4.9 /5
(7)
Value for Money
4.7/5
Features
4.9/5
Ease of Use
5/5
Customer Support
4.9/5

100%
recommended this app
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7 Reviews

David
David
Overall rating
  • Industry: Oil & Energy
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great product with exceptionally high levels of customer support. Highly recommended.

Reviewed on 21/05/2018

Pros

Customer support - they have been consistently available and very patient.
Functionality - streamlined our timesheet/paycycle/invoicing process
Reporting - great, user friendly reports

Cons

There have not been any downsides to FoundU's products or service as yet, keep up the good work guys.

Jake
Overall rating
  • Industry: Farming
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing payroll platform

Reviewed on 01/11/2023

Pros

foundU is quick and easy to use. It makes the weekly pays a breeze. Rarely are there any issues, ad if there are the resource articles are so easy to follow and 9/10 times you can easily find what you need.

Cons

Ability for the app to work on mobile devices when there is no phone service or Wi-Fi would be great. If the employees could still clock on and off and it sends the update when they have connection again would help out immensely. Also a security update is needed that stops the app on personal devices using the device time and date settings which could be wrong or easily changed by a dishonest employee.

Alternatives Considered

Deputy

Reasons for Switching to foundU

It had been previously used by staff and in a business recently purchased and bought into the group, so we decided to stick with what was working.
Jennifer
Overall rating
  • Industry: Facilities Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Overall HRIS System

Reviewed on 25/01/2023

Pros

Ease of use, user friendly for onboarding staff.

Cons

Reporting, search function is a bit clunky

Tanya
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10/10 Would recommend!

Reviewed on 20/01/2023

Greatly minimised time required for payroll processing. Also created a smoother flow of the...

Greatly minimised time required for payroll processing. Also created a smoother flow of the rostering and shift approval process. Greatly added to the efficiency of management and finance processes. Support staff were also impeccable and greatly assisted in the set-up process.

Pros

Intuitive design makes it easy to use and a breeze to integrate into an established workflow. It also allows for staff with widely varying levels of software proficiency to learn to use the program in no time.

Cons

It would be useful to be able to view the shifts for a week all together on one page rather than only one day at a time in the approved shifts section.

Donna
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing

Reviewed on 13/07/2023

Pros

This program is a complete software program for your Payroll & HR requirements. Very user friendly & time saving. The support team go above and beyond, they are always very helpful and happy to assist.

Cons

To date I am unable think of anything that I am not satisfied with.

Nicky
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy Client

Reviewed on 20/04/2023

The customer support from Foundu set them apart from their competitors.

The customer support from Foundu set them apart from their competitors.

Pros

Foundu is a great all in one platform that allows us to look after the entire employee life cycle in one system. Streamlining admin tasks that allows us to focus on time with our people.

Cons

Nothing the platform has been great for our business needs.

Reese
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Complete package for all businesses

Reviewed on 20/06/2017

Pros

The personalised implementation and support. The product suits all our need fro m recruitment, Applicant tracking and job rostering. The compliant payroll system allows me to relax in a very difficult employment law jurisdiction. Our margins have increased significantly since we adopted the product