--- description: Learn more about Landbot. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Landbot Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Landbot](/software/117207/landbot-io) # Landbot Canonical: https://www.getapp.com.au/software/117207/landbot-io Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/117207/landbot-io?page=2) > Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering. > > Verdict: Rated **4.4/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Landbot • Modern, trustworthy chat UX. A refreshed, fully customizable chat UI makes conversations feel more trustworthy, professional, and aligned with each brand’s identity. With flexible components and design options, revenue teams can build visually cohesive, on-brand chatbots and agents that improve user engagement and completion rates. • Native AI blocks let teams place intelligence inside flows without brittle webhooks. Combined with the copilot’s guidance, teams can use generative AI where it helps and keep linear controls where conversion must be deterministic, reducing hallucination risk and improving testability. • Integrated automation (two-way connectors). Native connectors to automation tools (Make, n8n) and CRMs enable reliable, async two-way exchanges within conversations. This makes CRM enrichment, lead scoring, and conditional routing much more reliable and faster to build. • The AI Copilot for builders is an embedded assistant that guides users through the creation, testing, and optimization of chatbots and agents. The copilot recommends where to add AI versus deterministic steps, offers inline best-practice tips, and helps troubleshoot common issues during build and test. • Landbot.io allows businesses to use the dashboard to analyze and export all details of interactions between chatbots and prospects. • Businesses can add a click-to-call/email/WhatsApp action to a message for visitors to directly interact with representatives. • Landbot.io enables clients to configure SEO for social media sharing and add third-party application tracking codes such as Google Analytics IDs. • The platform comes with an API which lets developers integrate business tools with any system. • Provides tools to analyze conversions based on block-by-block and drop-off ratios, denoting how many visitors reached a certain block and left the flow at a specific point. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 70 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Landbot - **Location**: Barcelona, Spain - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 45.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: The product is available on free, monthly and annual subscriptions with access to features as per selected business plans. Pricing starts at $39/month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Andorra, Australia, Austria, Belgium, Brazil, Canada, Chile, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong SAR China, Iceland, Ireland, Israel, Italy and 20 more ## Features - A/B Testing - AI Copilot - AI/Machine Learning - API - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Augmented Analytics - Automated Responses - Automated Routing - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Canned Responses - Chat Transcript - Chat/Messaging - Chatbot ## Integrations (19 total) - Airtable - ChatBot - ChatGPT - Dialogflow - Google Analytics 360 - Google Sheets - HubSpot CRM - Mailchimp - Messenger Bot - Salesforce Platform - Salesforce.org Nonprofit Cloud - SendGrid - Slack - Stripe - WhatsApp Business API ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software) - [AI Sales Assistant Software](https://www.getapp.com.au/directory/3872/ai-sales-assistant/software) - [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software) - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) ## Alternatives 1. [Chatbase](https://www.getapp.com.au/software/2069516/chatbase) — 4.3/5 (73 reviews) 2. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) 3. [ChatGPT](https://www.getapp.com.au/software/2070494/chatgpt) — 4.4/5 (336 reviews) 4. [Botsonic](https://www.getapp.com.au/software/2071616/botsonic) — 4.8/5 (79 reviews) 5. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews) ## Reviews ### "A good begining" — 4.0/5 > **Daniel** | *14 May 2019* | Market Research | Recommendation rating: 7.0/10 > > **Pros**: The UI is easy to use and it has the basics to create a simple chat bot flow from scratch. It has numerous styling options and a custom css, thus allowing you to fully brand the bot. > > **Cons**: Scripting is very hard and the HOOK options are limited. It should be possible to add an API next to it that has more functionality. The tutorials are actually workarounds and provided limited information. Exporting data should have more custom options. > > We tried to create a marketing chatbot but the process is actually hard. There is a need for repeatable blocks in order to speed up the working process. ----- ### "Probably the best chatbot on the market." — 5.0/5 > **Vincent** | *2 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Landbot main strength is that it is very easy to use it and to create your first chatbot in a few minutes. You only to add blocks and to connect them. Although the tool is easy to use, you can customize your chatbot and connect it to a CRM via a webhook. > > **Cons**: Hard to find something negative about Landbot. The tool is a bit costly. For advanced features, you will have to pay around US$ 80 per month. Expensive but worth the price... > > I have been using Landbot for 4 years now and it has been a fantastic way to interact and to collect sales and after-sales leads for our business. Easy to use and they always improve the platform. For now on, you can even connect your bot to Chat GPT via the API... ----- ### "Terrible Customer Service" — 1.0/5 > **Verified Reviewer** | *12 April 2021* | Building Materials | Recommendation rating: 0.0/10 > > **Pros**: Landbot is easy to use.. until you have some sort of problem. They are open to help while you are interested in buying, but once you buy, forget it.. > > **Cons**: Customer service is terrible.... Will never buy again > > Terrible Customer service. It’s a real shame. ----- ### "One of the best tools for prototyping and building conversational software" — 5.0/5 > **Stergios** | *15 December 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Usability, large variety of conversational designs, customizable bot frontend, zapier integration, dialogflow integration, REST APIs, very good documentation, and great community. > > **Cons**: Ability to import/export your bot design using a structured/transferable format - e.g., a .json file (they are probably already working on it) > > Superb product. The customer support team is also great and replies really fast. ----- ### "Super professional & friendly chatbot platform with an amzing support team\!" — 5.0/5 > **Eyal** | *15 December 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Beside the fact I have been using few similar softwares and Landbot is my favorite for almost 3 years, I want specifically mention the support team. When I have a question, big or small, I know Landbot's team is there to answer me quickly and with the most professional way. Also, I am amazed how many new great features they keep develope every single month. Highly recommended > > **Cons**: A cheaper and easier set for WhatsApp bot ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/117207/landbot-io?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/117207/landbot-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data