--- description: Learn more about TruChat. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TruChat Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [TruChat](/software/116211/truchat) # TruChat Canonical: https://www.getapp.com.au/software/116211/truchat > TruChat is an AI powered chatbot \& live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TruChat • Build multichannel conversational marketing chatbot solutions for any industry or business and control customer conversations across all major messenger platforms, company mobile app, and websites with TruChat. • Create even the most complex flows with ease using ChatBot's visual flow builder. Simply drag \& drop to add rich content to your bot, like videos, images, audio, user input, files, and text. • TruChat provides your business with a complete system to convert leads into customers, alongside a powerful automated sales engine to combine lead capture with advertising. • The live chat platform incorporates full-featured agent routing functionality to route chats to agents based on their skill sets or work schedules to ensure customers are helped in the quickest and most efficient way possible. • Connect with customers anytime, anywhere via the TruChat mobile app for iOS and Android. Authorize remote users to securely monitor chat sessions, histories, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TruVisibility - **Location**: Deerfield Beach, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: TruVISIBILITY is a Freemium offering where you pay zero upfront and zero monthly fees while getting a healthy amount of free services each month. For high-usage customers, there is a very small fee for services over the monthly free allotment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - AI/Machine Learning - API - Activity Dashboard - Alerts/Escalation - Appointment Management - Appointment Scheduling - Audience Targeting - Autoresponders - CRM - Campaign Management - Campaign Segmentation - Canned Responses - Chat Transcript - Chat/Messaging - Chatbot - Code-free Development - Collaboration Tools - Communication Management - Configurable Workflow ## Integrations (5 total) - Meta for Business - Slack - Twilio - Twitter/X - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software) - [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software) - [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software) ## Alternatives 1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16298 reviews) 3. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) 4. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews) 5. [Crisp](https://www.getapp.com.au/software/111347/crisp) — 4.6/5 (147 reviews) ## Reviews ### "The Best Conversational Platform Out There" — 5.0/5 > **Verified Reviewer** | *6 February 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The fact that I can build one chatbot and deploy it to my Facebook page, website, and Twitter makes it easy to create a complex omni-channel bot and maintain it. The natural language processing is easy to use and works great. My TruChat chatbot is able to respond to my customers' questions. I also like the visual flow builder, which lets me create complex scripted flows with drag-and-drop. The mobile app notifies me when a visitor lets me monitor a chat in process and even take over from the bot\! > > **Cons**: Not much to complain about. I'd like to see more templates and I know that more are coming. > > I wanted to provide support to my users on a 24/7/365 basis. I can now do that with TruChat through my website and Facebook page, etc. ----- ### "TruChat Review" — 5.0/5 > **Van** | *8 February 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Intuitive and responsive to all the users. Answers the question 24-7 Excellent Service > > **Cons**: Nothing - worked Perfect for all our users > > 24-7 response to all of our potential customers ----- ### "Truchat = versatile" — 5.0/5 > **Taylor** | *28 January 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like how versatile Truchat is and that it isn't done with coding. > > **Cons**: I don't have any complaints really. Maybe more templates would be nice, but honestly it's great. > > My experience has been positive, no complaints and always a smooth process. ## Links - [View on GetApp](https://www.getapp.com.au/software/116211/truchat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data