---
description: Learn more about Descartes Fleet Management. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Descartes Fleet Management Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/1203/delivery-management/software) > [Descartes Fleet Management](/software/116139/descartes-route-planner-on-demand)

# Descartes Fleet Management

Canonical: https://www.getapp.com.au/software/116139/descartes-route-planner-on-demand

> Descartes Route Planning, Optimization \& Dispatch is a cloud-based fleet management solution designed for private fleet owners, retailers, business services, distributors, manufacturers, and more. It can be accessed through all web-enabled devices and native mobile and desktop applications. It evaluates multiple route combinations to find efficient plans, meeting service needs at the lowest cost.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Descartes Fleet Management

•	Descartes Route Planner On-demand is a fleet management solution for use by retailers, private fleet owners, distributors, business services, and more. 

•	The software enables the monitoring of multi-stop delivery fleets in real-time and can be accessed through all web-enabled devices and native mobile and desktop applications.

•	It optimizes both static and dynamic routes by taking into account various physical constraints to maximize efficiency.

•	It calculates multi-stop routes using geocoded data and takes into account constraints such as time, mileage, etc. 

•	It tracks drivers through wireless to web devices and can create detailed reports for delivery operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Descartes Systems Group
- **Location**: Seattle, Canada
- **Founded**: 1981

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Descartes Systems Group for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Carrier Management
- Cash on Delivery
- Communication Management
- Compliance Management
- Customer Database
- Customer Management
- Customer Portal
- Customizable Reports
- Data Import/Export
- Delivery Tracking
- Dispatch Management

## Integrations (1 total)

- NetSuite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.getapp.com.au/directory/1203/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.getapp.com.au/directory/1203/delivery-management/software)
- [Fleet Management Software](https://www.getapp.com.au/directory/217/fleet-management/software)
- [Transportation Management Systems](https://www.getapp.com.au/directory/805/transportation-management/software)
- [Route Planning Software](https://www.getapp.com.au/directory/1363/route-planning/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.com.au/software/120399/elite-extra) — 4.7/5 (356 reviews)
2. [Metrobi](https://www.getapp.com.au/software/2072003/metrobi) — 4.9/5 (91 reviews)
3. [Detrack](https://www.getapp.com.au/software/2049879/detrack) — 4.7/5 (94 reviews)
4. [Track-POD](https://www.getapp.com.au/software/116355/track-pod) — 4.7/5 (140 reviews)
5. [Dispatch](https://www.getapp.com.au/software/2074904/dispatch-connect) — 4.6/5 (93 reviews)

## Reviews

### "Transforming Route Planning at Stop Start Transport" — 5.0/5

> **Andrew** | *22 April 2025* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Descartes was how easy it was to use — really straightforward and didn’t take ages to get the hang of. The way it handled last-minute changes was a big win too; being able to tweak routes on the fly without messing everything up saved loads of hassle. And the ETA updates and customer notifications were spot on. They cut down a lot of the “where’s my delivery?” calls.
> 
> **Cons**: What I liked least was probably the setup. It took a fair bit of time to get everything up and running the way we wanted. That said, the Descartes team were really supportive throughout and helped a lot, which definitely made the process smoother.
> 
> Overall, my experience with Route Planning, Optimization \& Dispatch was really positive. Once everything was set up, the system made day-to-day planning so much smoother. It was easy to use, super helpful with last-minute changes, and the customer notifications were a big plus. The setup took a bit of time, but the support from the Descartes team was solid and made a real difference. It definitely helped us run things more efficiently.

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### "5 Star review" — 5.0/5

> **Mike** | *8 May 2025* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: its a great product, gives you a clear understanding of what needs to be done and how to do it. works well when integrating with existing systems, the team work really well with you
> 
> **Cons**: its a good system with little drawbacks, i find it easy to use

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### "Gets the job done, but needs to be more simplified." — 3.0/5

> **William** | *12 March 2019* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: The website looks nice and gets the job done.
> 
> **Cons**: Lots of unnecessary data entry required to submit a routing request. There should be an option to save repetitive information.

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### "Great solution, adaptable to any type of industry" — 5.0/5

> **Luis** | *17 July 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use on daily operation, nice user interface, and always gets the job done
> 
> **Cons**: Nothing, everything is working great at the moment
> 
> Excellent

## Links

- [View on GetApp](https://www.getapp.com.au/software/116139/descartes-route-planner-on-demand)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/descartes-route-planner-on-demand/> |
| en-AE | <https://www.getapp.ae/software/116139/descartes-route-planner-on-demand> |
| en-AU | <https://www.getapp.com.au/software/116139/descartes-route-planner-on-demand> |
| en-CA | <https://www.getapp.ca/software/116139/descartes-route-planner-on-demand> |
| en-GB | <https://www.getapp.co.uk/software/116139/descartes-route-planner-on-demand> |
| en-IE | <https://www.getapp.ie/software/116139/descartes-route-planner-on-demand> |
| en-NZ | <https://www.getapp.co.nz/software/116139/descartes-route-planner-on-demand> |
| en-SG | <https://www.getapp.sg/software/116139/descartes-route-planner-on-demand> |
| en-ZA | <https://www.getapp.za.com/software/116139/descartes-route-planner-on-demand> |
| fr | <https://www.getapp.fr/software/116139/descartes-route-planner-on-demand> |
| fr-BE | <https://fr.getapp.be/software/116139/descartes-route-planner-on-demand> |
| fr-CA | <https://fr.getapp.ca/software/116139/descartes-route-planner-on-demand> |

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