--- description: Learn more about PatientNow. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PatientNow Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [PatientNow](/software/116027/patientnow) # PatientNow Canonical: https://www.getapp.com.au/software/116027/patientnow Page: 1 / 13\ Next: [Next page](https://www.getapp.com.au/software/116027/patientnow?page=2) > PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights. > > Verdict: Rated **3.9/5** by 299 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PatientNow Streamlines practice management with integrated electronic medical records, appointment scheduling, and financial tracking Enhances patient engagement through intuitive online forms, automated reminders, and personalized communication tools Supports growth with digital marketing features, including AI-powered automation and reputation management Improves clinical documentation and outcomes with advanced photography tools for image capture, annotation, and procedure tracking Safeguards patient data with HIPAA compliance, robust encryption, and role-based access controls ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 299 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PatientNow - **Location**: Greenwood Village, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact PatientNow for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Indicator - Batch Processing - Before & After Pictures - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Tracking - Care Plan Management - Cash Flow Management - Charting - Claims Management - Client Management ## Integrations (18 total) - Aesthetix CRM - Aspire - Canva - Cherry - Clover - DoseSpot - Doxy.me - Fullscript - GoTo Meeting - Grade.us - Lab Management System - QuickBooks Online - RxPhoto - Swell - Swell ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software) - [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software) - [Medical Spa Software](https://www.getapp.com.au/directory/1121/medical-spa/software) - [Patient Engagement Software](https://www.getapp.com.au/directory/1359/patient-engagement/software) ## Alternatives 1. [AestheticsPro](https://www.getapp.com.au/software/106341/aestheticspro) — 4.4/5 (655 reviews) 2. [ZENOTI](https://www.getapp.com.au/software/105937/zenoti) — 4.4/5 (1263 reviews) 3. [Pabau](https://www.getapp.com.au/software/168847/pabau) — 4.7/5 (638 reviews) 4. [Remedly](https://www.getapp.com.au/software/114675/remedly) — 4.6/5 (77 reviews) 5. [Aesthetic Record](https://www.getapp.com.au/software/122691/aesthetic-record) — 3.5/5 (75 reviews) ## Reviews ### "Great features" — 5.0/5 > **Sachary** | *24 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: You can copy and paste an appointment, which saves time creating new appointments when you have patients waiting up front. > > **Cons**: You cannot delete appointments that were created by mistake , the appointmetn stays in the client record. > > Great. Any time I have questions, I call the customer care line, and I am guided right away if the issue is hard to explain. The customer care representative will do a screenshare and guide me ----- ### "Comprehensive helpful system for medspa" — 5.0/5 > **Christine** | *20 May 2025* | Cosmetics | Recommendation rating: 7.0/10 > > **Pros**: The sheduling system is nice and the text communication. I also like that we can send out mass marketing emails and texts. > > **Cons**: Not being able to keep patient photos in charts. We use a separate system. It would be nice to have the before progress and after photos in the chart along with editing tools. > > Easy to learn. The charting is easy, templates are nice. I like that the patients get texts reminders for appointments. ----- ### "Buyer beware" — 1.0/5 > **Scott** | *7 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I cannot say there are any Pros with PatientNow. > > **Cons**: Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels. Sales personal make promises that are carried through in execution of the contract. Accounts receivable does not follow the contracted price and up charges web services. Company does not respond to correct over payments they charged for web services. Sales, support routinely lie about helping to correct payment problems. > > I've not had a good experience with this company. I have had to hire a lawyer to help correct their overcharges for contracted services. Company is not responsive to my phone calls or email contacts. ----- ### "Excellent, very technical tool." — 5.0/5 > **Verified Reviewer** | *25 February 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place. It saves me from juggling three different systems. > > **Cons**: It feels like I'm using an old DOS system. It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy. > > Great, deeply integrated system, although it has a deep learning curve, but PatientNow is a solid choice. ----- ### "Patient Now for the WIN" — 5.0/5 > **Tanya** | *2 April 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: everything is so incredibly self explanatory \! > > **Cons**: so far, the only thing I don't love is how I'm seemingly unable to see appointment notes from the app on my phone, only on the computer. > > its a great system that I'd recommend for anyone in a med spa setting ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.com.au/software/116027/patientnow?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/116027/patientnow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data