--- description: Learn more about M1 ERP. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: M1 ERP Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [ERP Systems](/directory/322/enterprise-resource-planning-erp/software) > [M1 ERP](/software/115839/m1) # M1 ERP Canonical: https://www.getapp.com.au/software/115839/m1 Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/115839/m1?page=2) > M1 is a modular web-based manufacturing enterprise resource planning (ERP) software for job shops, make-to-order manufacturers and custom \& mixed mode manufacturers. The system is designed to manage multiple business areas including production, engineering, scheduling, inventory, shipping, and more. > > Verdict: Rated **3.8/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of M1 ERP • M1’s production module allows users to manage jobs, specify required assemblies and materials, track employee labor hours, and monitor production progress. • The inventory and purchasing modules enable the evaluation of suppliers and negotiation of contracts, linking of documents to purchase orders, and automatic recommendations through the Purchasing Planner based on selected filters such as supplier, part, and job. • Built-in accounting tools include forecasting through accounts receivable performance and projected cash flow reports, financial scheduling for automation of recurring accounts receivable, accounts payable, and journal entries, time card management, commissions reporting, invoice generation, and more. • Shipping can be managed through M1’s integrations with FedEx and UPS, packing slip and shipping label printing, and automated updates of jobs and sales order backlog upon creation of shipping orders. • The quality assurance module allows users to configure inspection regimes to match their company’s requirements. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 103 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ECI Software Solutions - **Location**: Grand Prairie, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: $5,000.00 - **Pricing Details**: Contact ECI Software Solutions for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Dutch, English, Norwegian, Swedish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - "What If" Scenarios - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Approval Workflow - Audit Management - Audit Trail - Automated Scheduling - Availability Management - BOM Creation - Backup and Recovery - Bank Reconciliation - Barcode/Ticket Scanning ## Integrations (6 total) - Avalara - Cognytics - KnowledgeSync - Net1 - Paperless Parts - UniPoint Quality Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [ERP Systems](https://www.getapp.com.au/directory/322/enterprise-resource-planning-erp/software) ## Related Categories - [ERP Systems](https://www.getapp.com.au/directory/322/enterprise-resource-planning-erp/software) - [MRP Software](https://www.getapp.com.au/directory/895/mrp/software) - [Production Scheduling Software](https://www.getapp.com.au/directory/1331/production-scheduling/software) - [Capacity Planning Software](https://www.getapp.com.au/directory/2635/capacity-planning/software) - [Quoting Software](https://www.getapp.com.au/directory/341/quoting/software) ## Alternatives 1. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2003 reviews) 2. [Xero](https://www.getapp.com.au/software/1671/xero) — 4.4/5 (3273 reviews) 3. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews) 4. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews) 5. [QuickBooks Desktop](https://www.getapp.com.au/software/2053357/quickbooks-desktop-pro) — 4.4/5 (2551 reviews) ## Reviews ### "Over thought and over engineered nightmare" — 1.0/5 > **Ryan** | *27 April 2018* | Mining & Metals > > **Pros**: Customer support is good. You can always get someone on the phone. They do work with you to try and get things figured out. Although you may be on the phone a long time, so plan accordingly. > > **Cons**: Everything pretty much. It's the least user friendly software we've encountered. It's not a visible system, everything is buried deep within. It takes many different clicks and screens to see what is needed to see. Doing any retail type business with different price levels is very troublesome. Information that should be simple to look up in near impossible. This system also puts your parts from a PO in the order they want to, not how you entered them. you can't customize any reports without paying or going through a bunch of trouble. We have stumped our techs several times with simple issues that can't seem to be resolved. You can't just hit print on any screen, you have to "generate a report" Creating parts in the system is cumbersome as well. You have to close one window to open another when creating the part, you can't check from one part to another to compare. There's several errors that pop up. The cost of this software was far too high for how much time it added to our work day and work load. We also had to upgrade our main server and some computers to accommodate this software. All in all, this system is not a simple system. ----- ### "Excellent customer service and value - MFG user" — 5.0/5 > **Stephanie** | *4 September 2019* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: Excellent customer service with support on software and hardware questions. I have had consistently outstanding support from the customer service group supporting the E2 MFG system. Good value for the product provided. Accounting module works well for us and allows us to use one system for our manufacturing processes and our accounting functions. > > **Cons**: Some of the changes made through upgrades have been pretty frustrating and seem to be focused on a select few customers and don't make sense for the rest. (most recent example: Purchasing Module - addition of required Location entry for Receivers as a default instead of a choice to be made within the company preferences.) ----- ### "ECI Support does not understand this product and will not stand behind it." — 3.0/5 > **Joe** | *1 November 2020* | Machinery | Recommendation rating: 0.0/10 > > **Pros**: If you are able to deploy, implement and customize M1 for your company without any support from ECI this is a good option. > > **Cons**: Support is terrible - ECi was unwilling to respond to any of my questions on the software's functionality. I have paid for maintenance and support on 9 licenses for over 15 years and they will not even respond to my online request. When I finally called in and waited for a live person they insisted that I needed to pay for training in order to get answers to general use questions about how to setup and use different functions in the software. After 2 hours of paid training I had very few answers to my questions and my trainer "\[SENSITIVE CONTENT HIDDEN\]" had a list of questions he was going to "get back to me on". It has been several weeks and once again I have no answers and "\[SENSITIVE CONTENT HIDDEN\]" is ignoring my emails. ----- ### "Administrator Review" — 4.0/5 > **Joseph** | *14 November 2019* | Machinery | Recommendation rating: 6.0/10 > > **Pros**: This software is highly customizable and provides freedom for the many integrations that we implement regularly. > > **Cons**: This software is not the most user friendly for a sizable chunk of our end users. Customers with limited computer experience find the interface difficult to use outside of tasks they perfomr regularly. This issues are largely easily solved by regular attention from the software administrators or super users. > > As someone who was not involved in the purchase of M1 I have been please with the freedom and flexibility the system provides me as an administrator. Most complaints would be from end users who some times have a hard time with the interface. These complaints are often easily solved with training and super user engagement. ----- ### "M1 Review" — 4.0/5 > **Lauren** | *12 November 2019* | Consumer Goods | Recommendation rating: 5.0/10 > > **Pros**: Once you understand the features and how to navigate, it is a fairly easy software to use. Information is easy to find. It is also easy to query for information. > > **Cons**: There are not any modules available that we know of that can assist in training to understand the features that M1 has to offer. There are several features that we don't use. Features that we wish we knew more about are scheduling and the possibility of integrating a bar code scanning system. Our IT admin has been working on this with M1. > > I use the software daily. Like I said it is very easy to navigate. I wish I knew more about the capabilities and what we can use it for in our industry. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/115839/m1?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/115839/m1) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data