A2X Reviews

When you have set up the software (basically tell the software which items have VAT or not) it runs completely automatic with a workflow. Integrated with Amazon and Xero and it lets you approve before sending to Xero.
A2X is without any bugs.

The customer service could be quicker (normally within hours), maybe a chat functionality?

I like because it is easy and convenient.

The software do not breakdown the sales by product when it transfer the sales to quick books, it makes us have a blind spot on our quickbooks, when related to Amazon Sales.

First of all : Outstanding Costumer service, the A2X team goes above and beyond to help you set up A2X and their support is swift and to the point.
Second: Accuarcy, Time efficiency and easy of use it definately saves you money in the long run as the amount required to do the same job manually

The interface could use some reworking to be a bit more intuitive, also when it comes to tracking stock the explanation on how to do things can use a bit of a rework as well

The customer service to help with set up was amazing and once it's set up it saves me a ton of time and I barely have to do anything.

It was a bit confusing at the start to set up, but the A2X team was very helpful.

The niche focus of A2X has really paid off... no other tool on the market nails Amazon Payout reporting like their tool.

It's ALWAYS accurate and saves loads of time.

Mapping line items to locations in your accounting system's chart of accounts can be a bit overwhelming, but they've done a good job of suggesting/creating accounts for new usuers.

It does exactly what its supposed to do, i.e. creates invoices in my accounting system that I can reconcile my Amazon payments against

It doesn't do all that much for the money, in fact price wise it is too expensive for the limited functionality it offers. That said there are not really any alternatives out there

I love that it only takes about 2 minutes to sync a settlement report unless there is new data to update.

The only thing I wish the software would do is update sales more frequently - preferably on a weekly basis instead of only with each settlement report.

This tool makes reporting my Amazon sales simple and is a real timesaver. It's much easier to understand a2x's reports compared to Amazon's, and I feel reassured that my Amazon accounts are accurate in Xero.

It's a bit tricky to setup, but that's mainly because of all the different tax settings across different Amazon marketplaces. Thankfully, a2x's customer support is excellent, and I was quickly able to get started.

Various clients using Shopify, tried various other integrations, but none really worked that well. A2X has worked brilliantly. Support is also responsive. I highly recommend A2X.

Does what we need, so feel like it's not missing much at all.

A2X make the process easier for selling on Amazon. It gives great information to the business owner about their sales. It responds very quickly so saves lots of time.

It doesn't work for other sales channels.

Customer support is supreme so if you get stuck, help is on the way. Integration is great as you can copy tax and account mappings across to new clients very easily. Integration into Xero can be customized and very simple to do. its reliable and we can trust it will work every time.

Not much really! It's not really a con of the software but if A2X ventured out into other selling platforms like Shopify and eBay, then it would make our lives so easy!

A2X is incredibly easy to use and it gets all your data into the bookkeeping software in manageable pieces, so your system doesn't get bogged down with all the sales data. Customer service is top-notch and responds very quickly.

Honestly, I haven't found anything I disliked that customer service couldn't fix for me.

A2X has saved our clients hours and hours of work in analysing Sales and posting the results to their Xero accounts.

Took a little while to set up and configure, but once done easy to use.

Game changer software.

Top-class customer Service

Always there to help & answer my questions

Mapping can be tricky & can take some time to complete

Ease of setup and that it solved a problem I was having.

There wasn’t much I didn’t like. It jus did what I needed.

A2X simplifies the task for importing sales, returns, COGS and fees data from Amazon for each biweekly payment. It is easy to use, and provides a single dashboard for all imported data loads. It is a lot cheaper than hiring an accountant to perform the same task

Two areas of improvement are (a) better handling of multi-currency payments: it was confusing to setup my Mexican Pesos payments from Amazon.mx alongside my USD payments from Amazon.com (b) more data / analysis for each transfer. The current dashboard interface is focused on transferring data from Amazon to Quickbooks, but does not provide much information about each transfer (revenue, cost, transfer trends)

We set this up with our tax settings and it automatically posts our sales to xero, saving time and money on extra staff.

Takes a while to set up as you have to know your own tax settings, but this is not the fault of a2x.

A2X has made reconciling Shopify, Amazon, & Walmart a breeze. The app makes it way faster and easier to see where seller fees are coming from. So much that was being done manually before is now automated.

In the future I would love to see support to recognize sales from unearned revenue pre-orders based on fulfillment date

Ease of use, Set up and forget, full log history

It would be good of the sales invoices could be approved automatically, but other than that it is great with Xero

quick easy, flexible, includes inventory if desired.

No indication of "In Progress" when taking upload files

- easy to use interface
- various reports to be generated
- immensely helpful for business with lots of products to account for Cost of Goods Sold

My A2X experience has been great so far.