--- description: Learn more about Azalea Health. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Azalea Health Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Azalea Health](/software/115547/azalea-health) # Azalea Health Canonical: https://www.getapp.com.au/software/115547/azalea-health Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/115547/azalea-health?page=2) > Azalea Health is a cloud-based suite with modules to help manage electronic health records (EHR), track revenue cycles, manage multiple practices \& facilitate telehealth for hospital \& ambulatory care settings. It is suitable for rural \& community health care, including multiple specialty hospitals. > > Verdict: Rated **4.2/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Azalea Health • The centralized billing feature within Azalea Health allows hospitals and medical practitioners to streamline billing workflows and gain insight into growth and financial performance. • Azalea Health’s RCM billing provides a wide range of functions including reimbursement accounting, patient invoicing, detailed billing reports, electronic claims submission, physician contracting, denials management, collections, and credentialing. • The Azalea Health software helps capture professional and institutional reimbursement fees for telehealth visits. • Azalea Health offers pre-authorization services that provide experienced partners who owns the process to help users increase claim reimbursements with instant turnaround, low data error, and low duplication. • The pre-authorization services portal allows for transparency among practitioners with its single-screen management, and helps in procedure code look-up and status-based filtering. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 91 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Azalea Health - **Location**: Atlanta, US ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Azalea Health for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Automated Scheduling - Bed Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging ## Integrations (4 total) - DoctorConnect - Phreesia - RevSpring - Updox ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software) - [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software) - [Hospital Management Software](https://www.getapp.com.au/directory/795/hospital-management/software) - [Telemedicine Software](https://www.getapp.com.au/directory/961/telemedicine/software) ## Alternatives 1. [Pabau](https://www.getapp.com.au/software/168847/pabau) — 4.7/5 (613 reviews) 2. [ModMed](https://www.getapp.com.au/software/116447/ema) — 4.4/5 (363 reviews) 3. [Practice Better](https://www.getapp.com.au/software/2068954/practice-better) — 4.8/5 (96 reviews) 4. [DocVilla](https://www.getapp.com.au/software/2050822/docvilla) — 5.0/5 (74 reviews) 5. [athenaOne](https://www.getapp.com.au/software/91402/athenaclinicals) — 3.8/5 (907 reviews) ## Reviews ### "Using Azalea for EMR" — 5.0/5 > **Megan** | *1 December 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Azalea is the easiest, most user-friendly charting system I have used to date. The layout is simple and easy to navigate. Having all the "bells and whistles" isn't always the best as it becomes sensory overload. I really like the simplicity and straightforward presentation of Azalea. > > **Cons**: The prescribing page can be a little confusing. But it is still relatively easy to navigate. I also find the scheduling page to be a little confusing as well, especially when trying to override a blocked off section. ----- ### "Excellent Customer Service" — 4.0/5 > **Barbara** | *3 March 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is very user friendly. New providers can be up to speed quickly. The customer service is prompt and very helpful. > > **Cons**: The price :-) It would also be nice the cursor went right to where the typing should start when opening a patient search or message. ----- ### "Not for use in Hospital setting" — 1.0/5 > **Christopher** | *7 April 2020* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Ease of Scanning documents into patient chart > > **Cons**: Everything in the chart is segregated and unable to be cumulated. For example, to print a patient chart you must go to multiple areas to print info and the print options are very lacking. To chart on a patient you must go to multiple areas that are sometimes seemingly hidden. This software has abandoned efficiency and user friendliness. The support team is easy to contact, but we have so many support tickets with them that we spend just as much time talking with support than working. We cannot work efficiently. Billing components (Charge Master) do not communicate appropriately with patient chart information (Chartaccess) and are constantly requiring support contact. > > We have multiple unresolved issues since starting with Azalea Health in February 2019 and nearly every day we run into something giving us issues. When a software does not even allow you to admit a patient because of a "bug" and/or delays admit for over 6 hours, than it defeats the purpose of being an EHR. EHR is to assist a hospital/office in efficiency that translates to quality patient care and if it does not than it only serves itself as to make a profit as a business. I would NOT recommend this software to any other hospital facility. We are looking into other options ----- ### "Easier said than done" — 4.0/5 > **JoAnne** | *24 February 2023* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: It is easy to limit who sees what notes and helps with HIPPA compliance. Communicating within the system is easy and fast. > > **Cons**: There are no options for doing group notes. This makes it difficult to chart groups, as one has to do an individual notes for each group participant. ----- ### "LPN using Azalea in a clinic." — 4.0/5 > **Terri** | *1 March 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: When the information is put in the system correctly, it was very useful to have the patients full information at my finger tips. It made answering questions and following up a lot easier than having paper and pencil. > > **Cons**: My least favorite feature was the pop up windows, that were not movable. When trying to do PA's under the medication tab, I would have to close the PA window, look up the patients information and then go back into the medication tab, reopen the PA window and answer the question. This was very time consuming because you could not see all the questions at once to get all the information needed to finish the PA without opening and closing the same window. > > Overall the system works good when you have the right training and programing. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/115547/azalea-health?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/115547/azalea-health) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data