--- description: Learn more about TherapyAppointment. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TherapyAppointment Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Mental Health Practice Management Software](/directory/71/mental-health/software) > [TherapyAppointment](/software/115491/therapyappointment) # TherapyAppointment Canonical: https://www.getapp.com.au/software/115491/therapyappointment Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/115491/therapyappointment?page=2) > TherapyAppointment is the longest-standing EMR practice management solution. Our tools are designed to help solo and group practitioners simplify charting, automate billing and claims, allow client self-scheduling, send automated appointment reminders, conduct telehealth sessions, and more. > > Verdict: Rated **4.1/5** by 107 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TherapyAppointment TherapyAppointment puts every tool therapists need in one place—at a price that's more grounded than your favorite breathing exercise. Every feature is included with every plan. No surprises, no hidden fees –– just clear, consistent pricing. Simplify workflows Created by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes. Get paid faster Boost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platform Simplify your schedule Reduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling. Organize client notes \& charting Easily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes. Build stronger client connections Engage with clients through secure client portals, HIPAA-compliant messages, and offer online self-scheduling. Powerful insights Create comprehensive income and data reports using real-time analytics. Live customer support Onboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours). Get started with a 30-day free trial that includes every feature: -Free administrative accounts -Customizable calendar availability -Free appointment reminders -Support multiple practice locations -Free secure client portal -Free ERA automatic posting -Paperless assessments and progress notes -Free listing in ‘Therapist Finder’ -Client self-scheduling -Calendar sync with Google, iCal, and Outlook -Free live customer support -Automated new client intake with e-signatures -Problem claim notifications Free onboarding assistance -Unlimited secure client messaging -Insurance claim progress logs -Enhanced data security -Financial and data reporting Our special group practice features include: Includes all -Payroll report summary -Find clinician with ‘best fit’ and ‘earliest availability’ -Financial and data reports by clinician and location -Customizable staff access and security settings -Clinical supervisor sign off with feedback -Customizable claim settings by clinician -New client triage -Customizable clinician schedules We also have special pricing just for universities and training centers, making it easier for educational institutions to access our services. TherapyAppointment is proud to support strict HIPAA compliance and security standards to ensure your data is always safe and never sold. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 107 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Psych Select Software - **Location**: Mills River, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: No surprises, no hidden fees –– just clear, consistent pricing that's as reliable as a well-set boundary. Every customer starts with a 30-day free all-access trial. Then enjoy tiered introductory pricing until you grow your practice to over 39 booked sessions in a month. When you move to a higher tier, your rate won’t go back down—even if you book fewer sessions in a future month. Add on what you need, when you need it. No hidden fees, no surprises. Just simple, affordable pricing that grows with your practice. We have special pricing just for universities and training centers, making it easier for educational institutions to access our services. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Client Portal - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Import/Export - Data Security - Document Management - E-Prescribing - EMR/EHR - Electronic Payments - Electronic Signature ## Integrations (4 total) - Credit Card Terminal - DoseSpot - Google Calendar - ZoomMD ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mental Health Practice Management Software](https://www.getapp.com.au/directory/71/mental-health/software) ## Related Categories - [Mental Health Practice Management Software](https://www.getapp.com.au/directory/71/mental-health/software) - [Therapy Notes Software](https://www.getapp.com.au/directory/3631/therapy-notes/software) - [Therapy Software](https://www.getapp.com.au/directory/3539/therapy/software) ## Alternatives 1. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews) 2. [EHR YOUR WAY](https://www.getapp.com.au/software/102909/ehr-your-way) — 4.9/5 (527 reviews) 3. [Alleva](https://www.getapp.com.au/software/2060766/alleva) — 4.5/5 (282 reviews) 4. [TheraNest](https://www.getapp.com.au/software/102857/theranest-mental-health) — 4.4/5 (1029 reviews) 5. [CounSol.com](https://www.getapp.com.au/software/106667/counsol-com) — 4.7/5 (828 reviews) ## Reviews ### "Awesome update for an awesome product" — 5.0/5 > **Verified Reviewer** | *16 November 2018* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I have always loved this product. I am very excited for the update which I found very user friendly and much more efficient from a business standpoint. I really liked the look of the dashboard. > > **Cons**: The only con I have had is with regard to the limits of the ability to send a fax out of the software. I think it would be helpful if we could send the progress note along with a fax to help with collaboration among medical professionals our patients see. > > Since signing on with TherapyAppointment I have noticed a significant improvement in my ability to collect on outstanding balances especially those with high deductible insurances, which have increased significantly for me within the past year. ----- ### "therapy appt" — 4.0/5 > **NINA** | *23 September 2024* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and book sessions with minimal delays > > **Cons**: The outcome / approach of the virtual sessions > > Satisfying overall but could improve in layout ----- ### "Frustrated Long Term Supporter of Therapy Appointment" — 2.0/5 > **Crystal** | *8 February 2020* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: When I began using Therapy Appointment 8 years ago, I felt it had all the bells and whistles no one else could offer. I really like that it has encrypted messaging. I also like that clients can schedule themselves. The billing has been good, and the reports are great. For the most part, customer service is generally responsive. > > **Cons**: I have been waiting two years for the promise of an upgraded system. We are on the old, Legacy system and were supposed to "migrate" to the new 2.0 system right after Thanksgiving, 2019. That was cancelled, due to what I was originally told was an overload due to the holiday. When pressed, I was finally told that there were glitches in the system and migrations would be on old until January. January has come and gone and when I asked Customer Service about an update, they responded with "you'll know when we know". We need to move to the new system for many reasons. The messaging system is difficult to utilize. You can't see when more than one person is added to the message. It is in desperate need of revamping and is archaic. There is no way to send intake forms to clients and there is no e-signature capability. There are many pieces that need upgraded - too many to mention. I contacted customer service by phone several days ago. There was no answer so I left a message asking for a call back to review my options. I have been with Therapy Appointment from virtually the beginning and spend over $8500 per year (not counting credit card fees and clearing house fees). I will update this review if I am given some options that solve the problem of migrating or getting some of the features we so desperately need. Unfortunately, in the meantime are forced to look elsewhere for a different EHR. > > I have appreciated Customer Service for the most part over the years because they generally have responded quickly and in helpful ways when it comes to the program, itself. However, when it has to do with the upgraded 2.0 system and the problems involved, the Customer Service is poor. I have been on many Facebook threads and I know high numbers of practice owners feel lied to about the launch of 2.0 and it's readiness and capabilities. It's really too bad because I feel Therapy Appointment was a leader in the industry and if they could get the problems figured out could still be a leader. I hope it's not too late. ----- ### "Overall great software" — 5.0/5 > **Adam** | *7 January 2020* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use This software is user friendly, great interface, runs smoothly, easy claim submission, great for billing and note taking. > > **Cons**: Can be expensive for just a solo practitioner. They take a long tome for their upgrade to 2.0. Several times they encountered glitches in their system. > > Overall this is a great product and if up to me I would purchase it. Otherwise, I'm glad they did and do recommend it. ----- ### "TA is excellent and the customer services is bar none\!" — 5.0/5 > **Verified Reviewer** | *21 March 2019* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the fact that I can submit claims directly from TA and that they do a check to make sure everything is correct BEFORE I send the claim. It's easy to use and the customer service is so prompt, I feel like I have my own assistant\! I like that my clients can confirm appointments, schedule online, email me and add attachments in a HIPPA secure environment. > > **Cons**: I'd love to be able to upload custom documents that my clients can fill out and sign electronically such as a release of information. > > I have been using TA since before the 2.0 upgrade and I really enjoy it because it is so easy to use and the upfront pricing (there aren't any extra fees) is helpful and promotes the honesty that we need in our profession. I can't say enough about customer service, IT, and the insurance specialists-they are prompt, and problems or bugs get fixed quickly-plus they are so friendly and enjoyable to talk to while they are helping with the problem or explaining how to do something. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/115491/therapyappointment?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/115491/therapyappointment) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data