--- description: Learn more about Newired. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Newired Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Newired](/software/115447/newired) # Newired Canonical: https://www.getapp.com.au/software/115447/newired Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/115447/newired?page=2) > Newired is a 100% code free, enterprise digital adoption solution which helps companies guide, analyze \& optimize user experience. Create interactive guidance layers on top of existing web-based apps or websites to provide step-by-step guidance. > > Verdict: Rated **4.5/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Newired • Newired helps transform virtually any web application into a more user-friendly environment to significantly reduce learning curves, speed up trainings and boost productivity. • Easily create a variety of custom interactive guidance layers on top of any existing enterprise web application or website for any purpose or type of business. • Reduce high bounce rates and lost and frustrated users by guiding users step-by-step through any complex task and providing contextual help. • Make decisions based on real data with actionable insights including direct feedback from customers about their experience. • Newired is 100% code-free, enabling users to customize their content and interactions with ease. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 14 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Newired - **Location**: Turin, Italy - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 206.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Newired pricing starts from $206 per month and $2475 per year for 1-100 users - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more ## Features - Activity Dashboard - Alerts/Notifications - Asynchronous Learning - Audience Targeting - Collaboration Tools - Compliance Management - Configurable Workflow - Content Creation - Content Management - Contextual Guidance - Corporate/Business - Customer Segmentation - Dashboard - Data Visualization - Document Management - Electronic Forms - Employee Handbook - Employee Onboarding - Engagement Tracking - Feedback Management ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [Employee Training Software](https://www.getapp.com.au/directory/266/training/software) - [Onboarding Software](https://www.getapp.com.au/directory/730/onboarding/software) - [Change Management Software](https://www.getapp.com.au/directory/971/change-management/software) - [Digital Adoption Platforms](https://www.getapp.com.au/directory/1627/digital-adoption-platform/software) ## Alternatives 1. [ELMO Software](https://www.getapp.com.au/software/115339/elmo-software) — 4.5/5 (248 reviews) 2. [tts performance suite](https://www.getapp.com.au/software/2063820/tts-performance-suite) — 4.5/5 (24 reviews) 3. [Whatfix](https://www.getapp.com.au/software/101353/whatfix) — 4.6/5 (77 reviews) 4. [Workday HCM](https://www.getapp.com.au/software/90783/workday-hcm) — 4.5/5 (1733 reviews) 5. [Cezanne HR](https://www.getapp.com.au/software/91247/cezanne-hr) — 4.4/5 (248 reviews) ## Reviews ### "Newired – Empowering users of web-based application to act effectively." — 5.0/5 > **Verified Reviewer** | *3 April 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused. > > **Cons**: As the software is disrupting in a way with current practices the “owner” of such software is not always clear. The business cases of its usage – even though it is always about user experience is varied as it affects various fields – ie. deployment, training, change initiatives, process “control”, support etc. On the other hand the aim of Newired is however always to ease the life of the user, which makes it very attractive. > > Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very low integration need) and build for security. ----- ### "Newired is among the best digital adoption platforms\!" — 5.0/5 > **Kammy** | *20 July 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I like the best about the software is that it's fairly easy to use and implement even on small scale. You can use it with multiple websites. And it's relatively intuitive. > > **Cons**: Onboarding to Newired could be improved. > > Newired allows people to experience the product in real time. And in comparison with other digital adoption platforms it's fairly easy to use even if one is not a programmer. The most important benefit to using Newired is that their customer service is fantastic. ----- ### "We are implementing just now. Some issue raised hopefully under solution" — 3.0/5 > **Giovanni** | *12 November 2019* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The ultimate goal of the application is great. It can solve many adoption problems and avoid th epainfull speed-up user manuals preparation. > > **Cons**: Current product maturity and documentation available to implementation partners and customers. > > See pros. ----- ### "The best digital adoption platform" — 5.0/5 > **Riccardo** | *20 July 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: easy to use, easy to deploy, best overall > > **Cons**: I would like to have more styles editing features ----- ### "Great value and easy setup" — 5.0/5 > **Martin** | *26 July 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: I was very pleased how easy is to setup very interactive onboarding tool. > > **Cons**: No cons found. Everything works as expected. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/115447/newired?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/115447/newired) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data