--- description: Learn more about CivicPlus Recreation Management. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CivicPlus Recreation Management Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Government Software](/directory/669/public-sector/software) > [CivicPlus Recreation Management](/software/115375/civicrec) # CivicPlus Recreation Management Canonical: https://www.getapp.com.au/software/115375/civicrec Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/115375/civicrec?page=2) > CivicRec is an all-in-one, cloud-based parks and recreation management software for both staff and citizens of local governments. It delivers a variety of tools to help parks and recreation departments to centralize their operations and manage them from anywhere, through a mobile phone or tablet. > > Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CivicPlus Recreation Management • CivicRec’s public user dashboard offers a streamlined look for easy access to the needed information, the ability to place calls to multiple civic departments, and view notifications, calendars, and inbox messages before registering for programs and rent facilities. • CivicRec’s recreation software allows administrators and their citizens to access any league- or event-related information on a mobile phone or tablet at any time. • Enables instructors to independently manage their rosters and activities, thus saving the time for staff to focus on other administrative needs. • The CivicRec platform allows citizens to make reservations, organize leagues, and register for classes and camp programs whilst also giving them an opportunity to share recent sign-ups on different social media platforms. • CivicRec allows users to make use of various filters to gain customized access to locations, reservation types, activity schedules, league games, etc. and consider facilities based on availability. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 47 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CivicPlus - **Location**: Manhattan, US - **Founded**: 2007 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Contact CivicPlus for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Management - Activity Tracking - Alerts/Notifications - Attendance Management - Audit Trail - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Check-in/Check-out - Child Care - Class Scheduling - Communication Management - Contract/License Management - Customer Accounts - Customer Database - Customisable Forms ## Integrations (4 total) - CardPointe - Elavon - Forte - Global Payments Integrated ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Government Software](https://www.getapp.com.au/directory/669/public-sector/software) ## Related Categories - [Government Software](https://www.getapp.com.au/directory/669/public-sector/software) - [Camp Management Software](https://www.getapp.com.au/directory/34/camp-management/software) - [Municipal Software](https://www.getapp.com.au/directory/1177/municipal/software) - [Class Registration Software](https://www.getapp.com.au/directory/1467/class-registration/software) - [Online Booking Systems](https://www.getapp.com.au/directory/83/reservation-online-booking/software) ## Alternatives 1. [MyRec.com](https://www.getapp.com.au/software/2066491/myrec-com) — 4.5/5 (166 reviews) 2. [RecDesk](https://www.getapp.com.au/software/111815/recdesk) — 4.6/5 (100 reviews) 3. [DSE Rec](https://www.getapp.com.au/software/2078590/dse-rec-center) — 4.8/5 (20 reviews) 4. [ACTIVENet](https://www.getapp.com.au/software/2057989/active-net) — 3.9/5 (83 reviews) 5. [RecTrac](https://www.getapp.com.au/software/126623/rectrac) — 3.7/5 (23 reviews) ## Reviews ### "Great Recreation Software" — 4.0/5 > **Jason** | *20 October 2020* | Recreational Facilities & Services | Recommendation rating: 8.0/10 > > **Pros**: It has made setting up leagues for athletics much easier. We are able to rollover from season to season very easily. I also set up a number of large rentals for different groups, and am able to do so very quickly. > > **Cons**: At times trying to get a report sent to your email can be very delayed. ----- ### "Input" — 4.0/5 > **Jay** | *20 October 2020* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Ease of use. We were the first ever Rec1 customer 20+ years ago... > > **Cons**: I like you staff, but we seem to be getting a less responsive reply. Too many hands in the cookie jar. > > Overall, very pleased with the product, but in the past month we are having some concerns after just signing a new contract. I supported renewing the contract and I need my staff to be behind that decision. I need them to be confident in your product and customer service. ----- ### "Not user friendly or mobile device friendly at all" — 1.0/5 > **Dana** | *5 August 2021* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Honestly, and I'm sorry to say this but nothing. It barely works. > > **Cons**: 1- It is unusable as a mobile web page because the left vertical menu bar with the date selection for making campsite reservations doesn't exist. 2- There is no app for this in the android play store to try to mitigate issue \#1. 3- When you select "desktop site" on a mobile device, you can then select dates, but the subsequent list/grid is missing more than 100 campsites out of 236 total (Ft Desoto in Pinellas County, FL). This is not because the sites are already reserved, that's addressed with red color coding. They just simply don't exist in the list or grid views. So I tried on my desktop. Same problem- over 100 campsites missing completely. I checked multiple dates, same problem. 4- You cannot view available sites without creating a user profile and logging in. > > The previous product Pinellas County used wasn't great, but at least it worked properly. I'd give the prior software a 7 and CivicRec a 1 on a scale of 10. Although I buy software companies for a living for one of the largest vertical market software holding companies in N America, this is not a biased review, as we do not currently own any parks and rec software. This is 100% based on the fact that I've been camping at Ft Desoto 2x/yr for 12 years and ever since they changed to CivicRec I've had many challenges reserving campsites. I hope Pinellas County changes vendors. ----- ### "Best tech support ever\!" — 5.0/5 > **Becky** | *6 February 2019* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: As a new user of the CivicRec software, I've had LOADS of questions\! Tech Support has responded promptly and completely AND followed up with me to be sure everything was clear EVERY.SINGLE.TIME. I've called\! They're awesome\! > > **Cons**: There are a couple of reports I'd like to be able to get, but they are unique to our situation. And the tech support folks have always had suggestions about how we can accomplish the task in a di > > We manage a fairly large membership in our Senior Center as they participate in activities and events. We really appreciate the large variety of tasks we can accomplish using the software which, of course, saves us from having to do all those things manually\! The system is also used countywide for other facilities. ----- ### "Excellent software system\!" — 5.0/5 > **Lori** | *30 August 2017* | Recommendation rating: 10.0/10 > > **Pros**: Support from Zarah and Laura is professional, highly responsive (i.e. call back within an hour of request). They consistently resolve the issue to my satisfaction, and when asked for a deeper understanding of the system, they provide education on how the system "thinks." . > > **Cons**: The software application requires the user to carefully review the actions before submitting an entry. In certain situations, I find myself reaching out to Zarah and Laura to assist with complex refund or user credit situations involving multiple transactions. In my opinion, this is not a "con" but rather the user needs to be mindful of carefully executing a transaction to provide the account holder with an accurate receipt and just as important to ensure accurate"back end" data reports. > > First \& foremost, the system has not allowed a double booking on a rental facility. It provides accurate data retrieval for roster lists to facilitate summer nature camp activity, as well as other programs offered at Northwest Park. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/115375/civicrec?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/115375/civicrec) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data