ELMO Software Reviews

ELMO Software

4.5 (240)
HR & Payroll Software, simplified.

Overall rating

4.5 /5
(240)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.3/5

93%
recommended this app
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240 Reviews

Helen
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Change your life with ELMO

Reviewed on 03/08/2021

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process.
I...

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process.
I am looking forward to providing meaningful reports to the business.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time.
As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round.
We also find the more you use the system the more proficient you become.
The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Response from ELMO Software

Hi Helen. We really appreciate the time you've taken to provide such a great review, and thank you for your continued support. Our customers are at the heart of our business, and feedback like yours is invaluable. We have passed your feedback on to our Product Development team. We hope your organisation enjoys the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO Software.

Andrea
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Improved a lot

Reviewed on 16/08/2021

Very satisfied with the latest version and appreciate the transparency provided for all users...

Very satisfied with the latest version and appreciate the transparency provided for all users across the workforce from planner to user to performance review teams. The interactive aspects within the modules do help to improve engagement with the content (I used to just click past a lot).

Pros

Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.

Cons

It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.

Response from ELMO Software

Hi Andrea. We really appreciate the time you've taken to provide such a great review. Feedback like yours is crucial to the evolution of our solution. I have passed your feedback on to our Product Development team. We hope you continue to enjoy the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO

Geoff
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

ELMO Payroll Review

Reviewed on 27/02/2023

Pros

There are few redeeming features about ELMO Payroll. It appears to have been developed on the run using a 3rd party payroll system most likely from USA

Cons

Features that are critical are least developed such as reports from which to compile a general ladger payroll journal for uploading to an accounting system; termination transactions get included in the pay period of termination reports rather then being able to produce an 'extra' pay period; the conversion from existing to new system was as bad as it could possibly get in terms of communication with ELMO, manual data entry when uploading files fails and inconsistency with leave entitlements computation - ELMO expresses annual leave in days and long service leave in weeks - what happened to hours ??

Kim
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ELMO learning is great

Reviewed on 21/07/2021

Pros

User friendly and great after sales support

Cons

it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.

Response from ELMO Software

Hi Kim. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team.
Kind regards, ELMO

Toby
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent, timesaving and user friendly system!

Reviewed on 21/07/2021

Nothing has seemed to be 'too much' for ELMO; our consultants have taken on all of our feedback and...

Nothing has seemed to be 'too much' for ELMO; our consultants have taken on all of our feedback and have provided these to the development team for consideration.

Pros

ELMO has significantly reduced the administrative time of many processes. This includes areas such as setting up and maintaining employee databases, recruitment processes, and training and development assignments. The system is very user-friendly, with many of our management personnel commending the system on how easy it is to use compared to previous systems and processes.

Cons

There are a few small items that I would like to see rolled out to assist in the management of our employee database. The main item would be a function to place an employee on Parental Leave. Ideally this would remove them from the reporting lines in the org charts and have them in a 'floating position' so that they are still counted in our head count and FTE metrics, but don't affect the reporting lines whilst on leave.

Response from ELMO Software

Hi Toby. We really appreciate the time you've taken to provide such great feedback. Our customers are at the heart of our business and feedback like yours is crucial to the evolution of our solution. We hope your organisation continues to reap the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO

Caroline
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Head of People and Culture

Reviewed on 04/04/2023

I don't feel we have what we were sold. We moved from Employment Hero which I feel was simple and...

I don't feel we have what we were sold. We moved from Employment Hero which I feel was simple and intuitive had all the basic features and was a better system for core HR , however not for onboarding or performance.

Pros

The Onboarding and Performance modules are the only good modules we have used in ELMO

Cons

There is no option to save pdf's or other documents (emails) in employee's profile , believe it or not, so we have to compile employee files separately which defeats the purpose for the system . After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem. Also the salary doesn't automatically feed to key pay (our payroll system) , so we have to add the salary in both ELMO and our payroll system separately . Setting up ELMO has been complicated. When sending pay or leave related emails the link doesn't work. Again no timeframe to rectifying this problem.

Tariq
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Learning, Good collaboration

Reviewed on 01/08/2021

Very positive

Very positive

Pros

Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.

Cons

Searching for a specific training or looking for new / available trainings

Response from ELMO Software

Thanks so much for your review, Tariq. If you ever need any more help on ELMO Learning Management, your system administrator can reach out to your Account Manager to work out solutions specific to your needs.
Kind regards, ELMO

Jonathan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Third Time using this software during onboarding process

Reviewed on 27/03/2023

Pros

Very Clean to the eye, you don't have to open multiple tabs to find anything very easy to use.

Cons

At this point in time I can not see any cons.

Luke
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy with ELMO Software

Reviewed on 06/05/2023

Seamlessly integrated with our HR requests for our professional development compliance activities.

Seamlessly integrated with our HR requests for our professional development compliance activities.

Pros

Perfect Integration with our HR and compliance PD requests

Cons

Nothing that I can recall at the moment.

Rakeshkumar
Overall rating
  • Industry: Individual & Family Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Training Software

Reviewed on 19/05/2023

Awesome

Awesome

Pros

Easy to access, and straightforward information

Cons

Very good software, and nothing least I like. I enjoyed

Catalina
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best for my needs

Reviewed on 03/08/2021

Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Alternatives Considered

Employment Hero

Response from ELMO Software

Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team.
ELMO Team

Ella
Overall rating
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Confusing feedback on module test/assessment

Reviewed on 06/01/2023

Pros

The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding especially if you are not a non-native speaker of English. Navigation is easy and and progress is recorded and indicated accurately.

Cons

I just used the learning module as a required training path from my employer. In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided immediately, I can see what the correct option is. So I went back and tried it again, choosing the right option as suggested by the feedback from the software. When I did so, my answer was still wrong. So I tried the third time, using my original answer, and it's still wrong. And I tried it again the fourth time using the suggested correct answer, and it's still wrong anyway. I've tried numerous times and now got confused. To be fair, my original answer would to some extent be right as no indication in the modul that the reading would lead to choosing the other options. Given it is a training module, and all information should be made in reasonable ways to allow readers to make intended conclusion or to assume the intended understanding, when the answers or options are hard to guess from the reading, I think the module needs further checking for content validation and construct reliability so the modul test is relevant to the module content. IMHO. Thanks.

Response from ELMO Software

Hi Ella, thanks for your review and feedback. Sorry to hear you had issues with that particular learning module, we have passed your comments to our Product Development team. We are pleased you find ELMO's learning modules clear and straightforward. Many thanks, ELMO Team

jurgens
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

safe and secure

Reviewed on 09/10/2022

Great-used ELMO training for my SERT 4 TAC a few years ago

Great-used ELMO training for my SERT 4 TAC a few years ago

Pros

Good integration with daily workflow, and compiled in a very respectful towards the learner

Cons

Not difficult at all, very understanding and easy to learn

Response from ELMO Software

Hi Jurgens, Thanks for your review. It is great to hear that you find ELMO's Learning Management System so helpful with your training. Best wishes, ELMO Team

Jen
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Elmo LMS

Reviewed on 20/09/2022

Pros

Easy for users to use when selecting and completing modules

Cons

Difficult & time consuming to set up
Requires prior knowledge & skills of HTML coding
Build platform confusing
Desktop and Mobile must be built separately - duplication
Mobile has no working flash, plain text only so user experience not engaging
Restrictive on videos, pictures and file attachment size

Response from ELMO Software

Thanks so much for your review, Jen. We are glad that you find ELMO's Learning Management System easy to use. If you ever need any more help, your system administrator can reach out to your Account Manager for support and additional training to ensure you get the most out of the platform. Kind regards, ELMO Team

Lincoln
Overall rating
  • Industry: Security & Investigations
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ELMO work training

Reviewed on 05/10/2022

I have used it for a number of years to keep my learning up to date.

I have used it for a number of years to keep my learning up to date.

Pros

its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.

Cons

it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.

Response from ELMO Software

Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.

Carol
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We use the standard modules available from ELMO and edit them in the Editor software provided.

Reviewed on 23/05/2018

Easy to use and maintain. Good coverage of learning topics within the 400 topics available.

Easy to use and maintain. Good coverage of learning topics within the 400 topics available.

Pros

Good range of topics, covers the basics for compliance and has a mix of information and quiz items all of which can be modified/edited to our company needs. Simple to use and easy to maintain.

Cons

While the modules have sound instructional design and get the job done, they are not highly sophisticated or overly glossy. Having said that, we paid for a good solid offering to cover the needs of people on the go, who need to get the information quickly and efficiently.

Margaret
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Staff Member

Reviewed on 05/10/2022

I have never had any problems with this system

I have never had any problems with this system

Pros

Easy to use and navigate through. I work for an organisation that has implimented this system and once used a couple of times found it very easy to use. It allows you to see all documents for training done, vaccinations etc. Job opportunites.

Cons

I don't feel that there is a need for improvement based on what I use the site for.

Response from ELMO Software

Hi Margaret, Thank you for the review. We're so glad to hear that you find ELMO's cloud-based solutions easy to use for all your training. Kind regards, ELMO Team

Nathan
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 21/07/2021

Pros

Very customisable features for onboarding and recruitment modules.

Cons

Lack of user friendly editing options e.g. Having to delete an option because you can not edit a field.

Response from ELMO Software

Hi Nathan. Thanks so much for your review. It's great to hear your feedback about ELMO's Recruitment and Onboarding modules. We have passed on your feedback to our Product Development team. If you ever need any more help on customisation, you can reach out to your Account Manager who can help you work out solutions specific to your business needs.
Best wishes, ELMO Team

Thomas
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

ELMO Software will benefit your business

Reviewed on 11/02/2022

Staff acquisition and management is the chief benefit I find, other than its excellent functionality...

Staff acquisition and management is the chief benefit I find, other than its excellent functionality as my personal HR-related portal. It is clear, well set up, ergonomic and logical.

Pros

The staff management and performance review features are logical and easy to use.

Cons

Once enrolled in certain courses by accident, I found they couldn't be removed.

Response from ELMO Software

Hi Thomas. Thanks so much for taking the time to leave us a great review. We really appreciate it! We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Team

Tashi
Overall rating
  • Industry: Individual & Family Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

ELMO user friendly

Reviewed on 12/10/2022

I have no complaints yet

I have no complaints yet

Pros

Leave management system: Employee can easily have access to their leave balances and apply for appropriate leave with ease. Thats because ELMO shows all the information's.

Cons

Don`t know yet. So far, I think this is serving my purpose.

Response from ELMO Software

Hi Tashi, Thanks so much for taking the time to leave a review. It is great to hear that you find ELMO's Leave Management solution easy to use. Best wishes, ELMO Team

Lourdes
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very functional and user friendly

Reviewed on 02/08/2021

Pros

In one quick look you can find what you need. Is very intuitive and easy to use.

Cons

I can't find anything I dislike or like least. I use all the features.
Something a little bit confusing sometimes is the days when you request leave but just for a few hours instead of the entire day. Not a big deal though.

Response from ELMO Software

Hi Lourdes. It's great to hear your positive feedback about ELMO's cloud-based solutions. We have also passed on your feedback to our Product Development team.
Best wishes, ELMO

Jen
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ELMO Review

Reviewed on 20/11/2018

We recently launched ELMO to our company and it is in the process of becoming the core component...

We recently launched ELMO to our company and it is in the process of becoming the core component for training and development. The library has provided a good base and saved us a lot of time, effort and costs in the creation of basic courses as we did not have to start from scratch.
So far, all my interactions with the people who work at ELMO have been fantastic, they are a company that care about their people, and their people really want the products to work for you and your people.

Pros

The ELMO library, it gives a great starting point for any business that is wanting to develop ELearning modules.

Cons

The reporting needs to be real time, but I believe this is something ELMO is working on.
I also think an Administrator training course on how to create the moving pictures and other cool techniques that are used within the library courses would be useful.

Hasini
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Elmo Software Review

Reviewed on 07/10/2022

It is very easy for me to set my performance goals and manage leave using this software.

It is very easy for me to set my performance goals and manage leave using this software.

Pros

Easy to get used to. Gets the job done. Unobstructive.

Cons

Sometimes, it takes a while to load some pages. Does not happen frequently.

Response from ELMO Software

Thank you so much for your review, Hasini. We are happy to hear you are enjoying using ELMO Software and it is helping to set your goals! Kind Regards, ELMO Team

Tom
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Performance Management (appraisal)

Reviewed on 30/10/2018

people - very nice to deal with - very helpful
system - overall good

people - very nice to deal with - very helpful
system - overall good

Pros

ELMO system is very user friendly and people who you will get to deal with are very nice

Cons

when designing the system to suit your organisation - you have to think of all the possibilities as it is either hard or not possible to change the formatting once go live until maybe you reach your end of year.

Johan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Elmo review

Reviewed on 06/10/2022

Really positive as I can keep tab on all my paperwork required for my job

Really positive as I can keep tab on all my paperwork required for my job

Pros

Very easy to navigate between menu's, very clear from the outset what needs to be done, what is finished and when next task is due e.g upcoming refresher for first aid in my case

Cons

nothing in particular, as very comprehensive but at same time easy to use

Response from ELMO Software

Hi Johan. Thank you so much for your review. We are happy to hear you are enjoying using ELMO Software and it is helping to manage your training. Kind Regards, ELMO Team