--- description: Learn more about Metrics that Matter. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Metrics that Matter Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Online Course Software](/directory/37/courseware/software) > [Metrics that Matter](/software/115327/metrics-that-matter) # Metrics that Matter Canonical: https://www.getapp.com.au/software/115327/metrics-that-matter Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/115327/metrics-that-matter?page=2) > Metrics That Matter (MTM) is a web-based solution to help automate the learning management process. The platform meaningfully impacts the user’s learning and development programs by allowing them to continually measure, evaluate and enhance its effectiveness to improve employee performance. > > Verdict: Rated **4.6/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Metrics that Matter • MTM minimizes efforts to identify scrap learning and wasted investments by providing insights to the decision makers with automated reports. • Users can access reports and other relevant data through the validated source of effectiveness benchmarks that feature more than 1.5 billon data points. • Through scaled automation, MTM sends evaluations to all the instructors and participants at the end of the training. It also notifies and provides evaluation reports to participants and their managers. • MTM provides meaningful insights and patterns to help link the effectiveness of learning programs with business outcomes. • MTM creates dynamic, on-demand reports including visual dashboards of key metrics like predicted cost-benefit ratios and performance trends. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Explorance - **Location**: Montreal, Canada - **Founded**: 2003 ## Commercial Context - **Starting Price**: CAD 17,000.00 - **Pricing model**: Usage Based - **Pricing Details**: Contact Explorance for pricing information. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Chile, Denmark, France, Germany, Hong Kong SAR China, Ireland, Japan, Mexico, Netherlands, New Zealand, Qatar, Saudi Arabia, Singapore, Spain, Switzerland, United Arab Emirates, United Kingdom and 1 more ## Features - API - Academic/Education - Assessment Management - Blended Learning - Corporate/Business - Course Management - Customisable Branding - Customizable Reports - Dashboard - Data Import/Export - Employee Management - Employee Onboarding - Employee Profiles - HR Management - Learning & Development - Learning Management - Microlearning - Multi-Language - Multi-User Collaboration - Performance Management ## Integrations (3 total) - Blackboard - Canvas - Cornerstone ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Online Course Software](https://www.getapp.com.au/directory/37/courseware/software) ## Related Categories - [Online Course Software](https://www.getapp.com.au/directory/37/courseware/software) - [Employee Training Software](https://www.getapp.com.au/directory/266/training/software) - [Learning Experience Platform (LXP) Software](https://www.getapp.com.au/directory/1687/learning-experience-platform/software) - [Learning Management Systems](https://www.getapp.com.au/directory/258/learning-management-system-lms/software) - [PEO Software](https://www.getapp.com.au/directory/3015/peo/software) ## Alternatives 1. [ELMO Software](https://www.getapp.com.au/software/115339/elmo-software) — 4.5/5 (248 reviews) 2. [SAP SuccessFactors HCM](https://www.getapp.com.au/software/9965/successfactors-perform-and-reward) — 4.0/5 (289 reviews) 3. [Cognology](https://www.getapp.com.au/software/113471/cognology) — 4.7/5 (24 reviews) 4. [Ciphr](https://www.getapp.com.au/software/91617/ciphr) — 4.3/5 (45 reviews) 5. [Lanteria HR](https://www.getapp.com.au/software/104893/lanteria-hr) — 4.5/5 (27 reviews) ## Reviews ### "Great Reporting" — 4.0/5 > **Belle** | *12 October 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: MTM have us an anonymous feel for our students to complete evals, wherein this evals gave us an assessment for our instructors and improve future training. Their customer service is a 5 as they reply quickly and solve issues in time. > > **Cons**: ease of use. Menu are hard to find most especially for new users. sometimes slow to load. > > It was good but not perfect. ----- ### "Best software on the market for Learning Analytics" — 5.0/5 > **Jennifer** | *14 January 2019* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent. > > **Cons**: The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year. > > We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question. ----- ### "Good experience and it's easy to support our business needs" — 4.0/5 > **akram** | *17 October 2021* | Information Services | Recommendation rating: 8.0/10 > > **Pros**: Data analysis , students feedback easily to see , > > **Cons**: we prefer dashboard that summarize instructor performance rate within the year , also to activate notification dedicated for instructors with low rate as reminder > > it's very good experience , and i see that MTM meets our business needs , that way we maintain our Business with MTM . ----- ### "JCI Manager's Review" — 4.0/5 > **Louis** | *7 October 2021* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: I can farm the data provided to get to ROI, asses instructors performances, and judge if course material is relevant. > > **Cons**: Sometimes it is difficult to get to data you like to find. Also, MTM at times puts all the companies data together, vice separating it by region or field. > > I really like using this tool and the working relationship I have with the MTM staff. ----- ### "A well-designed and well-supported platform based on solid science" — 5.0/5 > **Paul** | *18 December 2018* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: We needed a common and consistent way to measure Sales Training Effectiveness over time. MTM solved the problem of multiple paper surveys (which ended up in drawers) and yielded data and insights supporting changes to our training within the first 8 months of data collection. It's become a valuable tool for all classroom training and is now considered a requirement for any training conducted. > > **Cons**: In some cases, it's a little too powerful - the reporting options and complexity were overwhelming at first, but we have settled into regular, consistent reporting that works now for both the training delivery team and for reporting results and recommendations to management > > We have streamlined training and improved its value to new hires by removing "low impact" modules and replacing them with what the team truly needed. We monitor learning scrap and NPS and this has helped us thin out our offerings to maximize the return on training $$. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/115327/metrics-that-matter?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/115327/metrics-that-matter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | nl | | | nl-BE | | ----- ## Structured Data