--- description: Learn more about CommUnity. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CommUnity Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Community Software](/directory/585/online-community/software) > [CommUnity](/software/114415/personify-community) # CommUnity Canonical: https://www.getapp.com.au/software/114415/personify-community Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/114415/personify-community?page=2) > CommUnity is a must-have for the modern member-based organization that wants to foster lasting relationships with fellow members and the organization. Our software allows you to easily host a dedicated site to deliver value via the use of content, forums, badges, videos and more. > > Verdict: Rated **4.0/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CommUnity Discussion Forums: Empower member-to-member collaboration, communication and sharing. Group-specific Collaboration: Provide curated spaces for smaller groups in your organization to connect, learn and share. Gamification: Badging, points-tracking, leaderboards, and surveys keep your members and supporters returning and sharing. Multimedia Support: Capture photos, videos and other media to drive rich SEO and visual engagement. Resource Gallery: Organize and share content and educational resources with your users. Event Calendars: Share details with your audience about upcoming virtual and in-person events. Email Alerts: Send timely conversation updates and provide a way for members to easily return to conversations and stay engaged. Newsfeed: Allow users to easily see updates in your community, including activity from forums, events, profile posts and file uploads. Onboarding Tours: Walk new users through the process of getting the most out of your community with guided experiences. Organizations: This tool allows you to share more about your organization, its history and its mission, as well as showcase who all your members are. Analytics: Our reporting tools help you understand CommUnity vibrancy, highlight growth opportunities and can be connected your AMS or CRM for an end-to-end view of your members. Single Sign On (SSO): Integrate CommUnity with your AMS or CRM for a seamless member login experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 12 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Personify - **Location**: Vienna, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 2,500.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing is designed based on organization size and budget. Contact Personify Community directly for custom pricing information for your organization. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Chat/Messaging - Communication Management - Contact Database - Content Management - Customisable Branding - Discussions/Forums - Document Storage - Engagement Tracking - Event Management - Feedback Management - Gamification - Group Management - Ideation - Member Directory ## Integrations (5 total) - Blackbaud CRM - Blackbaud Luminate Online - MemberClicks - ThreeSixty - WildApricot ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Community Software](https://www.getapp.com.au/directory/585/online-community/software) ## Alternatives 1. [Instagram](https://www.getapp.com.au/software/107131/instagram) — 4.7/5 (5144 reviews) 2. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews) 3. [Discord](https://www.getapp.com.au/software/2052950/discord) — 4.6/5 (532 reviews) 4. [uuki](https://www.getapp.com.au/software/2064137/uuki) — 4.6/5 (186 reviews) 5. [Brilliant Directories](https://www.getapp.com.au/software/107889/brilliant-directories) — 4.8/5 (803 reviews) ## Reviews ### "Personify- A go to product" — 5.0/5 > **Aditya** | *22 August 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: A very easy to use and reliable product for configuring and creating lists for campaign targeting. List created using queries are very easy to migrate through DDP in personify to get final segments to target for marketing or other purpose. > > **Cons**: Some automating features would have helped like recreating the same list using a single function rather than creating multiple list using copy function. > > Overall it has been really helpful and easy to work daily on this. It has made the work simple to do and also any new user can grab its functionality quickly ----- ### "Rough price point" — 3.0/5 > **Verified Reviewer** | *15 May 2019* | Nonprofit Organization Management | Recommendation rating: 3.0/10 > > **Pros**: The Personify Community worked decently for our organization, and was scalable for us. > > **Cons**: The cost of the software is more expensive than what we had anticipated. In addition, progress on updates that we had requested was slower than what was promised. > > Personify as a company works to nickle-and-dime the customers. They require CEP hours, and if we hit the maximum the customer manager will refuse to answer calls or emails until the next month. They don't really go above and beyond. It might be tolerable if they had a superior product, however it is hard to use and hasn't met all of our needs. ----- ### "Loved our project manager | Disliked the admin user experience" — 3.0/5 > **Verified Reviewer** | *7 March 2018* | Recommendation rating: 3.0/10 > > **Pros**: It served its purpose as the online community for our organization, which was very group-based. I think it was the cheaper option that the organization went with at the time, but there are other platforms that far out-perform it at similar price points now. I really, really enjoyed working with our Project Manager. He came prepared to our weekly calls, had innovative ideas, was very responsive and helped with compiling data for important presentations. > > **Cons**: I can't express how much I disliked the admin/back-end interface. It was extremely difficult to navigate, not intuitive, cluttered and just plain not user friendly. It didn't look anything like the member-facing view, so I was constantly switching between browser windows to see "my view" vs "their view" and trying to hunt down the changes I made. It was exhausting\! I consider myself tech savvy and have picked up other platforms far more quickly. I inherited it from a previous employee, so perhaps if you're part of the project and building the community from the ground-up, it makes more sense. Definitely not friendly for newbies. Members had difficulty navigating it as well - particularly when it came to updating their profiles. I'm thankful for our great PM because the community wouldn't have survived otherwise\! > > Served it's purpose for the organization's online community at the time, but would choose a different online community solution now. ----- ### "Maximized Engagement Opportunities for Members" — 5.0/5 > **Joey** | *3 August 2021* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: This software is easily customizable using CSS and HTML which allowed us to customize it to our "look". > > **Cons**: Integrations with other products are limited. > > Personify Community allows us to engage our members wherever they are whenever they want, which gave us the unique opportunity to engage during COVID-19. ----- ### "Satisfied: 6 years and counting" — 4.0/5 > **Sheila** | *21 October 2019* | Higher Education | Recommendation rating: 7.0/10 > > **Pros**: Our online-closed community has become our primary source of communication with clients, collectively and individually. The software provides our clients with greater ROI by giving them direct, immediate access to vetted resources. Before using the software, clients engaged with a limited number of staff members. Now, they have access to all our subject matter experts through discussion forums and private messaging. Clients also benefit through engagement with other customers using the platform. > > **Cons**: I would like to see improvements on how notification settings are managed throughout the community. > > Among many benefits, the reduction of individualized emails has given our team more time to focus on other aspects of business. There has been a significant impact on our communications team by eliminating the need for email campaigns. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/114415/personify-community?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114415/personify-community) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data