---
description: Learn more about Comapi. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Comapi Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Comapi](/software/114395/comapi)

# Comapi

Canonical: https://www.getapp.com.au/software/114395/comapi

> Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Comapi

 Comapi’s chat supports unlimited agents, multiple teams, and automatic chat routing, enabling instant response to customer requests from any channel.

 Multiple teams can be created with different roles and permissions, and conversations can be directed to the correct team or member for resolution.

 The chat widget can be customized with different colors and agent pictures to match company styles, and embedded directly into any website.

 Multi-channel broadcast messages can be created and previewed in the message builder, with support for buttons, pictures, audio, and video.

 Targeted customer lists can be created based on profile information, and messages can also be sent to the entire contact database, with the ability to stagger sending so that agents are not overwhelmed with responses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: dotdigital
- **Location**: London, UK
- **Founded**: 1999

## Commercial Context

- **Starting Price**: GBP 199.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.

Hub pricing:
Developer: free
Essential: £199/month or £1992/year.
Business: £499/month or £4992/year.
Professional: £999/month or £9996/year.
Enterprise: contact Comapi for pricing information.

Contact pricing:
Team: £149/month or £1500/year.
Business: £249/month or £2520/year.
Enterprise: contact Comapi for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Autoresponders
- Batch Communications
- Canned Responses
- Chat/Messaging
- Communication Management
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customizable Templates
- Email Management
- File Sharing
- Interaction Tracking
- Interactive Content
- Live Chat
- Marketing Automation
- Mass Texting
- Mobile Access
- Mobile Coupons
- Multi-Channel Communication

## Integrations (2 total)

- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software)
- [Cloud Communication Platforms](https://www.getapp.com.au/directory/1631/cloud-communication-platform/software)

## Alternatives

1. [JustCall](https://www.getapp.com.au/software/2047760/justcall) — 4.1/5 (223 reviews)
2. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews)
3. [Zenvia](https://www.getapp.com.au/software/2064135/zenvia) — 4.5/5 (71 reviews)
4. [Heymarket](https://www.getapp.com.au/software/112675/heymarket) — 4.5/5 (47 reviews)
5. [Haber Chat](https://www.getapp.com.au/software/2076845/haber-chat) (0 reviews)

## Reviews

### "Comapi has fit into our business as usual process with simplicity and has increased client contact" — 5.0/5

> **Jamie** | *18 July 2018* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: the user interface is really simple to use and is easy to train staff on. The cut over from Dynmark to Comapi couldn't have been simpler and the support we received from the team allow for a very smooth transition.
> 
> **Cons**: currently the software meets our requirements but the improved integration with Whatsapp would significantly improve our engagement with our customers.
> 
> The software allows us to have a seamless interaction with our customers and also allowed us to transfer across from our previous online chat facility to deliver, one interface for our staff to engage with clients.

## Links

- [View on GetApp](https://www.getapp.com.au/software/114395/comapi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/comapi/> |
| en-AE | <https://www.getapp.ae/software/114395/comapi> |
| en-AU | <https://www.getapp.com.au/software/114395/comapi> |
| en-CA | <https://www.getapp.ca/software/114395/comapi> |
| en-GB | <https://www.getapp.co.uk/software/114395/comapi> |
| en-IE | <https://www.getapp.ie/software/114395/comapi> |
| en-NZ | <https://www.getapp.co.nz/software/114395/comapi> |
| en-SG | <https://www.getapp.sg/software/114395/comapi> |
| en-ZA | <https://www.getapp.za.com/software/114395/comapi> |

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