Bryt Reviews
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19 Reviews
- Industry: Capital Markets
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic tech support !
Reviewed on 14/08/2024
Excellent. From initial intro call to present day as asatisfied customer. I am not a "tech" person...
Excellent. From initial intro call to present day as asatisfied customer. I am not a "tech" person -- so from the site being easy to navigate, to the fantastic tech support when I run into an issue, it has been an excellent product and solution for us.
Pros
Ease of use, intuitive, myriad useful functions, and fantastic tech support.
Reasons for Switching to Bryt
Great initial call with sales and tech. Free trial allowed me to navigate site and features. FAQ's and tutorials answer 99% of my questions, and then there is the continued fantastic tech support with great people when I run into an issue.- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bryt Review
Reviewed on 11/06/2021
It has been a great experience. The system was very easy to implement and the customer service has...
It has been a great experience. The system was very easy to implement and the customer service has been terrific. I have recommended others to use the system as well and will continue to do so.
Pros
The loan pipeline dashboard is probably one of my favorite features within the product. Our management team holds a weekly call to discuss the origination pipeline and the dashboard makes it extremely easy to not only discuss the individual loans but also see what stage/process the loan is currently sitting as well as seeing the financial aspects (loan amount, closing date, funding amount, etc.).
Cons
I would like to see an expanded borrower pipeline similar to the loan pipeline dashboard that could track the stage of the borrower's application (i.e. missing docs, status of credit check, status of background check, etc.) as they progress through underwriting ultimately to an approval or denial.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great software with a few places to improve.
Reviewed on 26/11/2018
Overall this software is great! After a little bit of a learning curve (maybe just me), and some...
Overall this software is great! After a little bit of a learning curve (maybe just me), and some help from the team, you'll be up and running and having no issues in no time.
Thanks to Rep and the entire Bryt software team!
Pros
I love the automated features (sending notices, invoices and receipts for payment). There are several great things about this system that are very useful.
Cons
1.) Report writer needs work. With this being said, however, whenever I have a problem, customer support ALWAYS is there to help and create the report, or if they can't create the exact report that I need, they come up with a solution that works!
2.) No help section - if it is after hours or a different time zone, there is no one to offer support or any help whatsoever. Again, this is only when work is being done outside of the normal office hours for Bryt customer service.
3.) Takes some getting used to. Although I am new the mortgage software field. I have done property management for over 15 years, and then we switched to mortgages. So that may be my fault.
4.) No direct mortgage holder option. If you are not the "Servicing Company" of the loans, set up is a bit tricky and takes some getting used to. In my case, I have 1 individual who has mortgages under 4 different companies. This get's complicated when writing reports, letters, or notices, that are mortgage holder specific, but as always, rep and the team have always figured out a way (sometimes even changing the way the software is written) for me to get the information I need. :)
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BRYT's software and team have been valuable to our company to help us scale efficiently!
Reviewed on 01/09/2021
We have used BRYT for almost 2 years now. BRYT has been extremely valuable for our company. It has...
We have used BRYT for almost 2 years now. BRYT has been extremely valuable for our company. It has been an essential piece that has helped us be more efficient and scale our operation, while also delivering great value to our customers. The team at BRYT has been excellent to work with. They are helpful, easy to work with, and very responsive. They are happy to talk with us if we encounter any obstacles, have questions, and have worked with us continuously to customize their product so it fits what best serves our customers.
BRYT continues to make great changes and we know there are even greater things ahead - we highly recommend the BRYT platform and the team behind it!
Pros
Loan servicing and reporting
Creating disbursements to investors
ACH/Nacha works wonderfully!
Payment reminders and statements are great
The staff is awesome and very helpful!
Cons
Would love to see:
- e-signature integrated
- More security features / upgraded
- More loan application/origination features
(Some of these items I know they are currently working on!)
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bryt software saved the day!
Reviewed on 23/08/2021
My experience has been great! There was no pressure from a sales team, the development folks were...
My experience has been great! There was no pressure from a sales team, the development folks were willing to tweak and customize the software for our needs and everything is running smooth! Most importantly, I feel like my questions and concerns were heard timely and solutions rendered in real time....I feel like the team at Bryt is an extension of my team...
Pros
I appreciate the ease of use, it is intuitive and has all the essential functions our firm needs. We do not offer traditional loans, we issue project specific loans, a little out of the ordinary and Bryt's solution was able to adapt. The implementation and onboarding team were and are a great resource and I feel like I can reach out any time and receive a response within a day.
We don't use many of the features, such as late payment calcs, loan origination, or qualification segments, so I cannot comment about more complex loan scenarios.
Cons
One issue is some of menus are buried and there is no active grid view where I can just enter manual payments for borrowers on one screen. Automatic payments will negate this need.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This software makes the Loan Servicing process very easy and timeless.
Reviewed on 24/07/2018
I've been using this software for about 2 years and all of its features have allowed me to cut...
I've been using this software for about 2 years and all of its features have allowed me to cut Loan Servicing and Document Processing portion of my job time in half. Actually more then half.
Pros
I Love the Loan Document Feature. Makes processing Loan Documents very simple and quick. I also love the automated notices that are sent from the software. Customer Support is always available to answer any questions relating to any section of the software.
Cons
Still have a few questions on Mandatory reports for specific filings. For Example BRE required reports.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Bryt Review
Reviewed on 28/05/2022
Pros
The customer support from the Bryt team during the implementation phase was excellent and we got it up in no time.
The software is very easy to use and navigate.
The automation of critical features has made our processes a breeze.
Cons
No major issues encountered with the software to this point.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bryt will ALWAYS be our lending software of choice!
Reviewed on 02/06/2021
Pros
As a hard money lender, most of the features with other software companies don't apply to us, but are hard-coded and cannot be removed from the program. The Bryt team literally created our perfect system!
Cons
Our only con was that our previous Bryt contact left the company, BUT our new rep immediately picked up where he left off!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is best value for any software I have ever purchased.
Reviewed on 18/07/2018
Intuitive, easy to use, does what I need and keeps me in control.
Intuitive, easy to use, does what I need and keeps me in control.
Pros
It does everything I need to manage my loan portfolio and I am in control. I now spend less time than I did when we had a 3rd party servicer because I no longer have to correct their mistakes.
Cons
The conversion was the hardest part but there is nothing that can be done about that. The customer support has been very responsive to our needs. Every time I find something that could be improved, I call customer support and they fix it.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of use is amazing and the price is unbeatable
Reviewed on 02/07/2018
very cost effective, efficient, friendly software that is cloud based, accessible from anywhere
very cost effective, efficient, friendly software that is cloud based, accessible from anywhere
Pros
User friendly, customer support is always available, covers all lending aspects plus more than I can even use
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Service
Reviewed on 03/11/2021
Pros
The customer support was superb. Before I committed to the product, the team answered all of my questions. After I made the decision to purchase, the set up was quick, and I was able to go live with the product within 2-3 weeks without any issues. The few times I needed additional help with the product, the team got back with me immediately and were extremely helpful. I truly have enjoyed the customer service. It made for a flawless and stress free transition.
Cons
I would like to be able to print out invoices, schedules, etc. Currently, you can print them using the generic screen print option, but it's not an option built into the software. The software is paperless, which has its advantages. Notices, payments, schedules, etc are emailed automatically to clients.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bryt makes my job easier.
Reviewed on 03/07/2018
It saves time
It saves time
Pros
What I like the most about Bryt, is that it is user-friendly. Everything is clean and straight forward. It didn't take long to learn how to navigate.
Cons
The only complaint I have is that it doesn't work as well on Safari. I use Safari as my main browser so when I use Bryt I have to change to google chrome. It's not a big deal.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This platform satisfies all our company needs.
Reviewed on 13/07/2018
I can manage multiple investment vehicles from this platform and all functions are consolidated in...
I can manage multiple investment vehicles from this platform and all functions are consolidated in an easy to use location.
Pros
Everything is consolidated in one application. And they customized the application to fit my needs.
Cons
The leaning curve. But that is overcome with time and a great support staff. They take as much time as necessary to teach you how to use the application.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great customer service; still need added features in software
Reviewed on 30/07/2018
NACHA, payment reminders, multiple tenants
NACHA, payment reminders, multiple tenants
Pros
It is very user friendly; customer service is awesome and very responsive, ease of setting up loans and posting payments via NACHA.
Cons
not enough functionality, ex. report writer, customer over payments when closing a loan, can delete pay periods but not add them
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
30 day review
Reviewed on 03/02/2022
So far, so good.
So far, so good.
Pros
For a company that is not in the loan servicing industry, this software has definitely helped make tracking our loans a lot easier. The amortization schedule is key to tracking payments and communicating with borrowers on next payments due. There have definitely been some hiccups but customer service has been very efficient with their responses and fixing any bugs.
Cons
Currently the program isn't very flexible when it comes to recording payments. If you need to edit a past payment you have to delete each succeeding payment before you can make the edit.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 03/01/2024
Customer service has been exceptional, always quick to respond and very helpful!
Customer service has been exceptional, always quick to respond and very helpful!
Pros
This software is perfect for our needs. We mainly focus on Property Management, so we were looking for a product that track our loans that we hold and produce year end statements and tax documents. And Bryt has checked all the boxes!
Cons
Nothing bad to say about it, so far it has met our needs.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy & Inexpensive Loan Servicing Software
Reviewed on 17/12/2021
It's been a great experience so far. The customer support is extremely responsive.
It's been a great experience so far. The customer support is extremely responsive.
Pros
The software is very easy and intuitive to use. It's also significantly cheaper than the competitors.
Cons
Would like the ACH process for borrower payments to be totally automated. I understand that feature in the development pipeline.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good decision
Reviewed on 19/05/2022
Excellent experience, very comprensible team. Having loans information in one place allowing to...
Excellent experience, very comprensible team. Having loans information in one place allowing to centralize everything from the software even the contact with borrowers is the best part.
Pros
We really like how easy is the software to use. Impecable customer service
Cons
We would like to have a borrower management option more completed. Borrowers should have the option to see their loans history and not only payment options
- Industry: Executive Office
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great loan software!
Reviewed on 22/09/2021
Pros
Easy to use loan software and exactly what I was looking for. Excellent and responsive customer service. User-friendly. Has all the features I need and then some.
Cons
Would be nice to be able to send notices on demand vs. just auto or off.