Telecom Billing Coordinator
Pros
Easy to use. Excellent customer service. Helps with controlling Cell Phone Costs. Better way to inventory devices.
Cons
Cost Center Coding. Very difficult with our company accounting codes.
Exceptional solution and service
MobileWare has been fantastic to work with. Rather than requiring us to change our processes to fit their system, they have great flexibility and were able to fit our needs and processes. Their service and solution has become an instrumental part of our organization.
Pros
MobileWare helped our organization save over $1.5M in the first year on our Verizon account. The intuitive GUI makes understanding the financial and usage data very simple and straightforward. Our ability to submit and track tickets and requests in the platform adds tremendous efficiency for our team
Cons
There hasn't been an area that we have been dissatisfied with.
Very satisfied with MobileWare's service, cost savings, device inventory, and willingness to adapt to change.