Order.co Reviews

I like the ease of use. It's nice having multiple options with purchasing from various vendors.

I do not get tracking info until the day the item is going to be delivered. I would like tracking as soon as possible.

Ordering from one platform, where I can save frequently needed items, makes managing inventory for the store a breeze. Adding items that aren't within the system is simple as well and I've never had an issue.

Shipping times take longer than going directly through Amazon at times. Still quick enough, with ordering products well enough in advance. This would be the one minor setback. If you were in a rush to get something shipped asap, it could cause an issue. If you are organized with your inventory, this won't be an issue.

What I like the most about Order.com is the accessibility I have to quickly order by category while at the same time being able too see how much spending I have left ton my budget.

I wish I could see the tracking for the Amazon orders, the page makes me go on Amazon for it and I don't have an account.

My favorite part of Order is the Order Chrome Extension that allows users to add products from any google chrome url directly to the Order cart. Two clicks and you're done!

I'm going to be honest - the ONLY thing that disappoints me about Order was when the name was changed from Negotiatus. 'I'm going to order on Order" - sounds a bit silly. Luckily, my only complaint does not actually change the functionality of the site. Order is wonderful!

I love the ease of adding vendors and products. Also, the customer service is quick, professional and very thorough. They make me feel like I'm their only customer.

Purchasing for our business could be a real mess if there were multiple vendors for a particular project on one order. Now that we have credit terms with Negotiatus, it's much better, but there are still vendors who bill us directly. These can be difficult to match with the Negotiatus order number.
Also, as one of the approvers, I cannot create an order and have someone else approve it. If I enter an order it is automatically approved.

My favorite part of order.co is the customer service. If there is an issue, it is so easy to contact customer service and they are very quick in solving the problem. And if it is a user error issue, they teach me out to correct my problem and how to not let it happen again in a way that helps me and supports me.

It is somewhat difficult to find products that I need based on the search parameters. Sometimes there are items available for what I need, but because I do not use the proper search terms or a different word for the item I cannot always find it quickly.

The layout and the desktop are very easy to use. As someone who is not too familiar with computers, the format of Negotiatus is good for any intermediate computer user.

I feel like sometimes there are too many hurdles to have to do to add products. I have experienced Negotiatus not ordering the correct version of an item. There was an item that was sold out and rather waiting to purchase one from another site Negotiatus purchased a similar item but the wrong version.

I like using a site that allows me to do a one-stop-shopping style process. Grouping items under shopping lists to ensure I order the same thing from the same vendor or find it cheaper from another vendor.

When the invoice is completed and received it still stays in the queue. this becomes an annoyance when trying to find open, unreceived invoices. It should have an indicator that is closed or fully received without opening the file to check if all parts are received.

The product is easy to use and easy to navigate. There are always directions available when adding new products but overall the process is simple and easy and makes ordering supplies a less tedious task.

Integration with our business was successful but our team was unaware of all the additional features. They're may already be available resources, but video tutorials on how to fully maximize usage of this software would have been beneficial in its rollout at our facility.

As a base user, I find that it's very intuitive. Look for items, add them to your shopping cart, make a purchase.

I think it would be a nice feature to include an automatic list - either a shopping list or a report - that would generate top items based off of, say, every 6 orders placed, or something along those lines. I know it's very easy to create shopping lists, but I think it would be handy to be able to see the most commonly purchased items and categories.

One other con, pertaining to the name change, is that it's not so easy moving from a noun to a verb. For instance, it looks a bit clumsy to type "I'm still waiting on a few items of my order from Order."

It's intuitive. Just the fact that I have to complete 40 characters shows that there is no understanding of user experience.

It's a shopping website, there isn't much that is needed

not much

The work falls on us, not you

You can see all your previous orders and/or re-order from the list.

You cannot track an item even if it's unavailable. There should be a section that tells the customer what is going on with their order.

It’s easy to purchase and add new products.

Replacements, customer service use to be better

Ease of use. I can add items from any website. Good tracking ability.

It could be beneficial if some more of the categories could be pre-populated with popular products.

Finds the product at its lowest price. All the wholesale websites in one place.

Sometimes the replacement product is not exactly the same which has lead to problems in the past. When I place an order it takes so long to process that the product that was originally in stock is now out of stock (so we cant get it). Delivery dates are shown but no direct link to tracking available. Order minimums are not in the order page so we often have to go back and forth to get to the order minimum due to unavailable product.

I no longer have to go to multiple sites to order our club supplies.

Updates on out of stock inventory our not accurate.

Easy to use! Super quick and straightforward!

None at this time - I enjoy all of it's functionalities

simple your products are there and easy to track past orders

never really sure what is in or out of stock

I can create lists and schedules

The tracking didn't work

Description of products and location of products as well as updates on tracking information.

Trying to locate products by using the name