--- description: Learn more about CrossEngage. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CrossEngage Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Campaign Management Software](/directory/304/campaign-management/software) > [CrossEngage](/software/114013/crossengage) # CrossEngage Canonical: https://www.getapp.com.au/software/114013/crossengage Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/114013/crossengage?page=2) > CrossEngage is a Customer Data and Prediction Platform for growing your customer base into long-lasting, valuable customer relationships. Easily identify, prioritize, and activate customer audiences with AI to create relevant customer experiences and increase customer lifetime value and ROI. > > Verdict: Rated **4.1/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CrossEngage CrossEngage creates unique moments between companies and customers by helping to communicate the right message, at the right time, through the best channel. Our system is intuitive and easy to use. You don’t need to involve data engineers or any other department to get started. Also, all our use cases are very simple to get done. CrossEngage enables full control. Marketers are able to monitor all ongoing actions at any time. Risks associated with trying new actions are always detected and addressed. Find and grow valuable audiences, maximize the monetary impact of your retention activities, and increase customer loyalty. CrossEngage enhances the data-handling functionalities of a CDP with cross-channel campaign management to engage customers. Frictionless user experience from data collection and data management to predictive audience building and activation. Seamlessly include CRM systems, data warehouses, web-tracking solutions, or channel-specific marketing tool responses. Draw on comprehensive 360° customer data profiles that marketing personnel can access directly without the need for any support from IT. Build your custom CLV-based predictive models without coding or technical skills and scale to hundreds of models through the power of automated machine learning (Auto ML). Easily create predictions that search for behavioral patterns in your data to answer your unique marketing questions. Create and scale predictive models for customer acquisition, CLV, 1st to 2nd order propensity, churn prediction, next best offer, and many other use cases. Intuitively build tailor-made predictive audiences and activate them across all systems and channels. Create customer segments based on your first-party data in a matter of minutes and plan campaigns with efficiency and precision. Tailor campaigns to customer segments while accounting for each customer’s individual preferences regarding channel, time, and content. Set up particular events within the customer journey to serve as triggers to automatically manage marketing campaigns. Activate Across All Channels and Systems. Shape individual customer journeys with our intuitive visual interface. CrossEngage fully complies with the GDPR, hosts data on secure servers in Germany, and is ePrivacy certified. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 10 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Spotler ## Commercial Context - **Starting Price**: USD 1,000.00 - **Pricing Details**: Individual contracts and pricing terms take into account a monthly license rate as well as event based costs. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: Austria, Belgium, Germany, Luxembourg, Netherlands, Switzerland, United Kingdom ## Features - "What If" Scenarios - A/B Testing - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Autoresponders - Behavior Tracking - Behavioral Analytics - Budgeting/Forecasting - Business Process Control - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Channel Management - Charting ## Integrations (27 total) - Accengage - ActiveCampaign - Dynamic Yield - Emarsys - Freshdesk - Gmail - Google Ads - Google Analytics 360 - Inxmail - Kameleoon - Leanplum - Lob - Mailgun - Mailjet - Meta for Business ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Campaign Management Software](https://www.getapp.com.au/directory/304/campaign-management/software) ## Related Categories - [Campaign Management Software](https://www.getapp.com.au/directory/304/campaign-management/software) - [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software) - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) - [Customer Data Platform Software](https://www.getapp.com.au/directory/1425/customer-data-platform/software) ## Alternatives 1. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 2. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews) 3. [Lebesgue](https://www.getapp.com.au/software/2052208/lebesgue) — 4.9/5 (43 reviews) 4. [Spotler CRM](https://www.getapp.com.au/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews) 5. [Intelligent Engagement Platform](https://www.getapp.com.au/software/2054339/customer-data-platform) — 4.0/5 (1 reviews) ## Reviews ### "Great tool to orchestrate existing marketing channels" — 4.0/5 > **Christian** | *20 September 2018* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: - many integrations --\> possibility to use and align existing tools/channels (emarsys, optilyz, etc.) - all user and product data actionable in one place - high personalization possible (combination of customer feed and real time customer behavior) > > **Cons**: - no raw data export of statistics yet - no campaign flow chart yet (therefore multi step campaigns are a bit more difficult to maintain) > > Great experience, responsive, nice and helpful people ----- ### "CrossEngage CDP -" — 5.0/5 > **Verified Reviewer** | *7 September 2018* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: The platform has a straightforward internal logic and a matching interface. It is really easy to use the two built-in main features (customer attributes and events) to build segments and customer journeys. I find the ways in which these segments and journeys can be put to use in automating communication intuitive. > > **Cons**: There are certain integrations that are lacking and some of the integrations are a real challenge to set up, especially since quick development resulted in sub-par documentation. > > Overall CrossEngage helps us tremendously in building automated communication campaigns on multiple platforms. It is a great tool to use for transactional as well as marketing communication. We make good use of the platform to distribute our audiences across major platforms as well for use in segmented marketing and as a basis for lookalike audiences for prospecting. ----- ### "Holistic Campaign Management Tool" — 3.0/5 > **Melanie** | *12 September 2018* | Retail | Recommendation rating: 6.0/10 > > **Pros**: High flexibility to set up communication for various channels Great segmentation perfomance > > **Cons**: Good UI but still complex in use due to different set ups of connection to CMS/3rd party tools > > Good cooperation in developing solutions for our business needs ----- ### "Very performant cross-channel-platform" — 4.0/5 > **Verified Reviewer** | *7 September 2018* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: real-time segmentation, easy to use, cross-channel campaign management > > **Cons**: It's still a start up with a few growing pains and a lack of some specific options but to be fair they're improving pretty quickly. > > great company, great people, great platform - and the speed of the real time segmentation is unbeatable. ----- ### "Very agile company to set up cross channel campaigns" — 4.0/5 > **Daniela** | *12 September 2018* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The possibilities are endless especially with the right partners at hand. Continuous developments in UI and the application itself. Can handle a huge amount of date in an impressive speed. > > **Cons**: Not every implementation can be used intuitively and needs some time to practise. > > Our main focus of using CrossEngage is to control for the right communication for our customers at the right point in time to create moments. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/114013/crossengage?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/114013/crossengage) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data