EngageBay CRM Reviews

It has everything you need at one place, and it is extremely easy to set-up.

You paying per user. I know it is to mich to ask, but some users dont need the full functionality of the CRM. But unfortunately it is with most of CRM systems like this.

Pricewise is the system much cheaper than other Systems - especially if you scale.
You can run more than one domains and the automation functions are good.

The system is less intuitive than e.g. hubspot. more complicated to setup and use.
Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.

One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep learning curve. The affordable pricing makes it an attractive choice for small and medium-sized businesses.

The upload limit is a bit restrictive and could definitely be increased to provide more flexibility and accommodate larger files or data, offering a better overall user experience.

Ease of use
Quick response of support team in all time zones

Fir advanced features, assistance of support team is required, that sometimes becomes a challenge

The simplicity of the program and feature to schedule appointments

Does not interface with Apple mail and iCal

EngageBay CRM is overall the best bundle or we can say the complete package and Email marketing is way to go partner from EngageBay as of now but the features are offering are unmatched nice designs, ready templates, landing page creator and more at a very affordable price.

All is good as of now but they can improve the support.

Email tracking - excellent - has done exactly what I needed it to do

I have no complaints yet - everything works just like promised

Compared to many other CRM tools, it is quite an affordable option.

There is a fairly steep learning curve to begin with.

The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter. It also integrates well with 3rd party calendars and social apps.

The trial version has a lot of features restricted.

Marketing multichannel with CRM integrated solution in very effective price.

The lack of downloading the report options. No in deep analytics for email marketing.

It is easy to use and work out with fantastic support offered along the way. Much cheaper than most of the alternatives and suits those starting out to the more advanced users

There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents.

What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution

What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained

Simply put, the ease of use is remarkable for people relatively "new" to this sort of thing

A con i have to mention is not really about EB but about the "cons" shown on this page, 4 of which have already been addressed and fixed by Engagebay (and work *remarkably* well as a matter of fact!) —

So anyone reading this, don't be put off by the cons mentioned without doing some due research on the brand spanking new features Engagebay now has.

EngageBay’s marketing automation is highly useful, offering email campaigns, workflows, lead scoring, and segmentation. These features help businesses nurture leads more effectively and automate repetitive tasks to save time.

EngageBay CRM is generally well-regarded as a comprehensive and cost-effective customer relationship management platform, especially for small to medium-sized businesses. Its standout features include marketing automation, sales pipeline management, email marketing, customer support tools, and contact management, all integrated into a single platform.

Efficient and Straight Forward CRM. Unlike other CRM, it is easy to use but once you get to the automation part, it gets a little not too friendly.

I really can't think of any right now. It needs more visibility so more people will use and buy this!

Good value and customer service. I'm impressed.

Nothing to add here. I don't have any complaints.