--- description: Learn more about Zoovu. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoovu Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Product Configurator Software](/directory/142/product-configurator/software) > [Zoovu](/software/113881/smartassistant) # Zoovu Canonical: https://www.getapp.com.au/software/113881/smartassistant Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/113881/smartassistant?page=2) > Zoovu is the only AI conversational search platform that solves "if they can't find, they can't buy it" for businesses. > > Verdict: Rated **4.8/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 15 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoovu - **Location**: Boston, US - **Founded**: 2006 ## Commercial Context - **Pricing Details**: 30-day free trial, no credit card required. Contact Smart Information Systems for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, France, Germany, Poland, United Kingdom, United States ## Features - 3D Digital Asset Management - 3D Imaging - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Approval Process Control - Bills of Material - CRM - Campaign Management - Catalog Management - Chat/Messaging - Chatbot - Client Portal - Communication Management - Configuration Management - Content Creation - Content Management - Customer Accounts - Customisable Branding ## Integrations (11 total) - Adobe Commerce - Bazaarvoice - BigCommerce - PrestaShop - SAP Commerce Cloud - Salesforce Sales Cloud - Shopify - Shopify Plus - SugarCRM - WooCommerce - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Product Configurator Software](https://www.getapp.com.au/directory/142/product-configurator/software) ## Related Categories - [Product Configurator Software](https://www.getapp.com.au/directory/142/product-configurator/software) - [eCommerce Software](https://www.getapp.com.au/directory/744/ecommerce/software) - [Sales Enablement Software](https://www.getapp.com.au/directory/605/sales-enablement/software) - [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software) - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) ## Alternatives 1. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1294 reviews) 3. [Inbenta](https://www.getapp.com.au/software/106065/inbenta) — 4.7/5 (13 reviews) 4. [Manhattan Active Omni](https://www.getapp.com.au/software/2057191/manhattan-active-omni) (0 reviews) 5. [Keap](https://www.getapp.com.au/software/90372/infusionsoft) — 4.1/5 (1298 reviews) ## Reviews ### "Excellent Platform and Team to Work With" — 5.0/5 > **Marty** | *3 October 2023* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: They are super dynamic. Need something done and they're there to support. The self-service is also awesome though. > > **Cons**: The only real issues we've had have been our side. They do have some really cool features we've not been able to tap into yet, but that's coming soon\! > > Great company to work with and always helpful teams on the other end of the phone. ----- ### "Highly recommended" — 5.0/5 > **Verified Reviewer** | *29 August 2018* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: The product selector is seen as a key digital tool for Canon – used by a range of users who want to find the right product or those who know what they want but would like some further assurances. Being a considered purchase, we want to give our customers the confidence that they are buying the right products for their requirements. This software allows us to narrow down a specific range of products for each user. > > **Cons**: We now have access to regular reports which allow us to monitor performance by selector by market. I would like this data to be more granular - especially understanding users onsite behavior pre and post using the tool. I'm sure we can work towards this in the near future. > > Overall, I have been very impressed with the team at Smart Assistant. They’ve understood our objectives, and have come back with recommendations which have met and exceeded these. A very professional service – even with our never ending list of requirements and changes\! ----- ### "Starts good, becomes very unprofessional soon after" — 5.0/5 > **Karl** | *16 August 2020* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Easy to use, interesting stats can be got > > **Cons**: Can’t do much after set up, mobile needs a touch up, more customization > > Very helpful at the start, after a few months they want to triple your plan with no added value, when asked about wanting to charge nearly a €1000 a month, they couldn’t justify what extraS they were offering and Instead go on about amazon using zoovu. This company want last long is this is how they treat their customers. They also charge you a flat rate for the month but lock you out of the software, very unprofessional. ----- ### "SmartAssistant helped us get on track really fast with advisors" — 5.0/5 > **Verified Reviewer** | *3 September 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team. It was a charm, coming up with new advisors as far as their side was concerned. Our content management learned a lot of useful lessons. For me it was one this rare win-win situations for onsite merchandising and content management. > > **Cons**: They are editing the CSS in a different way than customers can do. But on the other other hand, customers can edit the CSS. You just have to tell them you changed something. And they will listen... I am wondering, if I should have put this on the Pros-side ;-) > > Great folks and good atmosphere. Busy all around. You think, should I ask them for that? And then half of what you worried about was already done. The other half was done after one of the regular meetings. In three words: Great customer support. ----- ### "An ideal product-finder solution on a budget" — 5.0/5 > **Verified Reviewer** | *7 September 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I was lucky to have found SMARTASSISTANT after having priced out alternative solutions, as the product offered proven functionality very close to what we were envisioning without having to worry about the expense or effort of building a product from scratch. It was amazingly easy to implement, reasonably flexible and customizable, easy to manage, surprisingly lightweight -- and free to start. Though it didn't do exactly what we needed out of the box, the team was happy to work with us to ensure that it did. > > **Cons**: SMARTASSISTANT was built with a very specific vision of how a product selector should work. While that's great for people who want to hand them the keys and trust them, if you already have an idea in mind, it may not be exactly what you need. Luckily the team worked with us to build enhancements within reason, and when we needed enhancements that required significant effort, they still took care of them for a relatively small fee. > > This is a really good, skilled, multi-talented team that believes in the product and wants to help. They're responsive and speed is a priority for them. I felt confident knowing that we'd get where we needed to go, and get there quickly and economically. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/113881/smartassistant?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/113881/smartassistant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data