--- description: Learn more about Groove. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Groove Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/338/sales-force-automation/software) > [Groove](/software/113719/groove1) # Groove Canonical: https://www.getapp.com.au/software/113719/groove1 Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/113719/groove1?page=2) > Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. > > Verdict: Rated **4.7/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Groove Connected Sales Execution: Leverage the only market leader that is Salesforce-native and integrate with over 4,000 applications via Salesforce. Plus, ingest millions of signals to inform seller-buyer interactions. Email, Calendar \& Activity Tracking: Eliminate tedious logging and updates. All of your activity automatically syncs with Salesforce. Multi-Channel Campaign Automation: Create multi-step Flows to engage contacts with personalized emails, SMS, LinkedIn messages, calls, and more. Streamline Workflows and Prioritize Tasks: Organize your workflows, assign tasks, and collaborate on account lists using real-time data from Salesforce. Access Salesforce and LinkedIn from your Inbox: View and edit Salesforce records, access valuable LinkedIn data, and update Flows without ever leaving your inbox. Auto-Dial and Log Calls to Salesforce: Identify opportunities to optimize and improve with real-time insights into the quality and quantity of prospecting efforts. Conversation Intelligence: Record, transcribe, and analyze every sales, all while automatically associating insights with the correct Activities and Opportunities in Salesforce. Book More Meetings with Online Scheduler: Book meetings with contacts effortlessly by easily inserting customizable online scheduler links right from your email. Groove+ Mobile App: Streamline meeting prep and follow-up, update key Salesforce fields, and access account and deal history from the road. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 146 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Groove.co - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing is tailored based on team requirements. Standard Package: Groove Core Optional Upgrade: Unlimited Groove Flow Optional Add-on: Groove Dialer - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Auto-Dialer - Business Process Automation - CRM - Calendar Management - Calendar Sync - Call Logging - Call Recording - Call Tracking Metrics - Campaign Analytics - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (9 total) - Gmail - Highspot - LinkedIn for Business - Microsoft Outlook - Qualified - Salesforce Sales Cloud - Seismic - Sendoso - Vidyard ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software) ## Related Categories - [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software) - [Inside Sales Software](https://www.getapp.com.au/directory/761/inside-sales/software) - [Email Tracking Software](https://www.getapp.com.au/directory/1409/email-tracking/software) - [Sales Engagement Software](https://www.getapp.com.au/directory/2791/sales-engagement-platform/software) - [Real Estate CRM Software](https://www.getapp.com.au/directory/767/real-estate-crm/software) ## Alternatives 1. [Constant Contact](https://www.getapp.com.au/software/90578/constant-contact) — 4.3/5 (2912 reviews) 2. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17572 reviews) 4. [Freshsales](https://www.getapp.com.au/software/104265/freshsales) — 4.5/5 (621 reviews) 5. [Copper](https://www.getapp.com.au/software/101077/copper) — 4.4/5 (622 reviews) ## Reviews ### "Best Outreach tool" — 5.0/5 > **Dain** | *26 June 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of this software is the best part of Groove. It links so well with Gmail and you do not have to log a single thing in Salesforce. Creating flows and emails is quick and easy. > > **Cons**: Right now they do not have A/B testing available but it comes out very shortly. > > My overall experience with Groove has been great. It syncs with our CRM and email system so well and it makes work so much easier for me. ----- ### "Great platform for oral and verbal communication" — 5.0/5 > **Verified Reviewer** | *3 August 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The detailed statistics which it produces showing our timelines we spend on meeting. This feature is unique and fascinating. > > **Cons**: Regular technical glitches while logging in > > Don't have to rely on too many software for communicating with colleagues in various modes. One software acting for too many solutions which makes my life lot easier ----- ### "Let down by small points" — 3.0/5 > **Ben** | *8 June 2020* | Staffing & Recruiting | Recommendation rating: 5.0/10 > > **Pros**: Email tracking and integration with SFDC. > > **Cons**: Changes font sizes, generally slow and crashes. > > It's overall a good software that integrates well with SFDC and gmail but is let down by small, but incredibly frustrating things. It is slow, it is very easy to delete your work and the most unforgivable thing it has just done to me is sent a flow out with the text in different sizes; I'd typed the email up within Groove itself, it's not like I'd copied and pasted in, it's embarrassing and not what you want a sales email to look like. The tracking features, and the fact it gives insight into all email reads is great, just let down by everything else. Spend some money and sorting out the pain points and then you have a good software but right now it's not finished. ----- ### "Customer Outreach Tool" — 5.0/5 > **Verified Reviewer** | *12 December 2022* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: It was the very first customer outreach tool / sales engagement tool we ever tried, implemented and deployed so at the time there was a lot of learning. What stuck with me is their support team and how easy it is to work with them. > > **Cons**: It was all new to us at the time and as the admin (among many other jobs i do for our company) it was a lot to manage and ate a lot of my time. > > Overall, it was a great tool to get started with in terms of automating sales engagement. ----- ### "Groove is awesome\!" — 5.0/5 > **Daniel** | *2 August 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love this software because it provides insights to the emails and proposals I am sending out to my clients and prospects. I can also set up templates and mail merges for special occasions. > > **Cons**: I do not have anything bad to say about this software. Every sales person must have this. > > Great\! We've had support staff come to our office and work with our reps to maximize the software. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/113719/groove1?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/113719/groove1) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data