--- description: Learn more about Anagram. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Anagram Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/254/benefits-administration/software) > [Anagram](/software/113565/anagram) # Anagram Canonical: https://www.getapp.com.au/software/113565/anagram Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/113565/anagram?page=2) > Anagram, formerly Patch, allows eye care providers to navigate all vision plans in a single software tool delivering eligibility, benefits, and claims for vision plans so that you can focus on patient care instead of vision insurance administration. > > Verdict: Rated **4.7/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Anagram With Anagram, healthcare providers and their patients can understand out-of-network benefits, and file digital claims online. Anagram's universal web platform provides a streamlined experience for managing insurance benefits across a variety of payers for all kinds of healthcare providers. Increase the organization's patient base by knowing and accepting a variety of healthcare plans and insurance benefits across networks. Help patients understand their out-of-network benefits at the point-of-service and offer the best patient experience. Patient reimbursements are automatically calculated specific to each customer's unique plan including details on the materials and services being rendered. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 56 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Anagram - **Location**: San Francisco, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 27.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact Anagram for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Benefits Management - Claims Management - Claims Tracking - Client Management - Co-Pay & Deductible Tracking - Deduction Management - EDI - Electronic Claims - HIPAA Compliant - Insurance Management - Insurance Policy Management - Patient Records Management - Provider Management - Real-Time Data - Records Management - SSL Security - Status Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) - [Insurance Software](https://www.getapp.com.au/directory/664/insurance/software) - [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software) - [Claims Processing Software](https://www.getapp.com.au/directory/1277/claims-processing/software) ## Alternatives 1. [RevolutionEHR](https://www.getapp.com.au/software/104975/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.getapp.com.au/software/2060885/eyefinity-ehr) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.getapp.com.au/software/110975/liquid-ehr) — 4.8/5 (56 reviews) 4. [Optosys](https://www.getapp.com.au/software/2064580/optosys) — 4.6/5 (14 reviews) 5. [iTRUST](https://www.getapp.com.au/software/2062666/itrust) — 5.0/5 (135 reviews) ## Reviews ### "First time user to Anagram" — 5.0/5 > **Christina** | *18 September 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I have been in the optical industry for almost 2 decades. In my previous employment we have always been in-network with VSP so this is my first experience with being an OON practice. Anagram has been easy to use and when we have problems finding patients within the portal the CSR's have been amazing in pulling the data that we have not been able to access. > > **Cons**: While the CRS's are extremely helpful it would be nice if the response time was a little faster. > > As a first time user I was apprehensive with using this new platform but it has proved to be easy to access our patients information. ----- ### "Helpful and Efficient" — 5.0/5 > **Kate** | *20 October 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Anagram is so easy to use and makes it so easy to find patients insurance\! It saves so much time and gives accurate results for what we need. It is easy to file a claim and takes about 2 minutes to do so. Where we are out of network but open access with all vision providers it makes it easy to be able to tell patients what they are going to get back from their insurance and be able to say you will have it filed at the end of the day. Universal search has saved so much time when patients come in and have no idea what vision insurance even is and we can just take their name and date of birth to find what it is or if they even if one. > > **Cons**: It sometimes takes longer than expected and we'll have to sit for 5-30 minutes waiting for it to manually contact the insurance provider, which is understandable but also unfortunate when we are waiting for their plan to come back so we can tell the patient if we take their insurance or not. ----- ### "Customer Feedback" — 3.0/5 > **Daniel** | *15 December 2022* | Hospital & Health Care | Recommendation rating: 0.0/10 > > I had some serious issues with the software while I used it. As an exam-only provider, it is difficult to have this software make economic sense. I did not renew the service and was left unhappy. Once the company was aware I was unhappy, they assigned a dedicated manager to my case to investigate my concerns. They acknowledged that my struggles were a known issue and have taken steps since to rectify that. ----- ### "Extraordinary benefits and results for a small office" — 5.0/5 > **Carla** | *23 August 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Anagram has been a great benefit to my small office. Not having a dedicated person for insurance benefits and claim management it was difficult to stay on top of benefits and claims. Anagram has solved that problem by being very user friendly and prompt with correct information. > > **Cons**: There is not a downside to using Anagram. ----- ### "Our Practice LOVES Patch for VSP OON\!" — 5.0/5 > **Brendon** | *10 December 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Our practice uses Patch to obtain out of network benefits so that our patients have the freedom to keep us as a provider even though we are not in their network. Being an open access provider is so easy\! We use much less staff time working on VSP claims AND we generate more income for the practice per patient. By offering discounts to the patient and accepting assignment (payments) from VSP directly, we are still able to offer great value while at the same time offer premium optical products and services. Also, submitting claims is much easier than submitting claims in network with VSP. > > **Cons**: VSP sometimes makes it difficult for Patch to find the benefits of a patient. But Patch has a direct message system that allows them to look into any problems or discrepancies right away if the benefits don't come up automatically (which they usually do). Even though it make take some time to find benefits for a patient, Patch is there every step of the way letting us know what the status is. > > We are very happy with Patch and we are in our second year of using them. Submitting OON claims as an open access provider for the patient is a no brainer, because it's less work for the patient than having them fill out their own OON claim forms. When we give the patient our normal retail price of glasses, and then the total they pay with our own discounts and their OON allowances, we rarely get any pushback on them purchasing eyewear. I would say the pushback is less than 10%. Patch pays for itself in only a few OON patients. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/113565/anagram?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/113565/anagram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data