Hubilo Reviews

The customer support that we received was a major plus! Being able to reach out with random questions knowing that we would get a rapid response was great! The platform has a seamless integration with Zoom (you create the session in Hubilo, indicate you want it to be streamed, and a Zoom meeting is automatically created in Zoom, and connected to the Hubilo platform). Also, the reporting and analytics that the Hubilo platform provides are very comprehensive. The fact that exhibitors can see real-time analytics and pull their own reports makes it even better (removes the need for event staff to pull and provide to exhibitors). The platform was visually clean, but also modern and aesthetically appealing. The platform design allows for people to get excited about the event, but for those who are not tech-savvy (a large contingency of our participants) to not get overwhelmed by the visual design. In addition to the web app, we also had the mobile app which was helpful for participants who preferred to access the platform on a tablet/mobile phone.

Once a participant is added to the platform, you cannot change their email address (you have to create a new account and delete the old account). It would be great if you could edit email addresses within the platform!

The support team ! [SENSITIVE CONTENT HIDDEN] with their teams are incredible - without their support and guidance and willingness to help us would not have had a uber successful virtual event - our event ran for an entire month and the team were simply exceptional. Great software will be the critical component when running any virtual exhibition but having passionate support staff to help guide you will be the magical ingredient. Our OurAfrica.Travel connected 21 463 x one-one, face-face global meetings with incredible feedback. See one of our customer video reviews here: [SENSITIVE CONTENT HIDDEN]

Loved that participants stayed on the virtual platform and the system is so easy to use, both for the admin on the back-end and the participant with a simple yet sophisticated front-end user experience - if your user can run a Facebook page, have a camera and microphone that is properly installed on their device - then they can schedule and run the one-one meetings. PLUS users can access the virtual platform via IPAD and certain mobile devices - our delegates loved the option to take our virtual trade show completely mobile with Hubilo !

Ticket pricing is available only in the major currencies, this makes it difficult if the payment solution does not offer your local currency. Especially during COVID - the U$D fluctuation with our local currency in Africa changed drastically over the time we planned but again the support team helped us find a manual work-around to minimise our risk exposure and this was a life-saver of us.

Very user-friendly experience for attendees, sponsors and organizers. Very reliable, stable and well-performing virtual platform paired with an excellent, modern-looking mobile app. Compatibility with multiple streaming setups. Multiple attendee engagement features. A real real-time analytics consolidated on a very user-friendly dashboard. Outstanding client support team, walking extra mile to help, consult and deliver features customization upon request. Integration with other marketing and event management technologies.

Nobody is perfect, but with Hubilo you know that all suggestions the clients are making to them, land in their roadmap for future releases. In 2021 Hubilo launched bunch of enhancements, and they are constantly working on rolling out features updates. Our suggestions included some little things like adding virtual background feature in virtual meetings, together with some serious asset like on-site hospitality technology (check-in desks, lead scanners, session attendance scanners, etc.).

Gave us the opportunity to hold our annual event, even though all the ups and downs of the pandemic along where restrictions or non restrictions might be with the pandemic at the date of our event. Gave us some clarity about having an event, which was on trauma and healing from trauma. We knew we needed to hold "The Healing Trauma Conference" this year, but back when we started planning the event we weren't sure if an in person event would be available. Liked that the software can be a hybrid to help people feel more like in person event and the opportunity to reach a world wide audience, not just our local or regional folks. As a small nonprofit organization gave us the opportunity to have others speakers or attendees that we might not have had the chance with just an in person event.

Would have liked more information on how to talk or promote in our media materials to this new style of hybrid, integrated software platform to attendees, exhibitors or guests. To help them to get the most out of the site and our event, especially if have a wide age range of guests or different abilities of internet/computer experiences. Would have liked more information on how as a small organization or business to uses the site during the event a little more. More adaptability with how the event ticket looks on the site and the how that flows for a purchaser, might be helpful as not sure why we had several incomplete orders. Adaptability of more organization/business branding when emails go out that people respond or doesn't go into spam folders as much.

We used Hubilo for one of our first major full day virtual events. We must say, from the time we got in touch with the Hubilo team ([SENSITIVE CONTENT HIDDEN]) until the end of the event, our CSM being [SENSITIVE CONTENT HIDDEN], everything went on smoothly. We were skeptical on how it would turn out, but I must say this was one of our most successful and interactive virtual events till date with over 400 attendees!

The platform was very cost efficient for non-profit associations like us and extremely user friendly. We received great feedback from the attendees and speakers, who were highly impressed with the networking opportunities and platform features. They did not face any technical difficulties during the event which was good to know. The sponsors also had good branding opportunities and exposure on the platform. The user guides and support that the Hubilo team provided us throughout has been amazing!!

I wouldnt say i disliked anything about the platform, but there are a few features which require enhancement which has been put across to the product team and we look forward to these product updates soon and ready before our next big event! Being an association in the Middle East and having majority of our audience Arabic speaking, having the platform in Arabic as well or live translation / interpretation of sessions would be very useful. As an organiser, we would also like to preview the platform before publishing it live for us to be able to see how the branding, logos, banners and other uploads look like.

The Hubilo app is a very simple yet powerful tool. The app is visually appealing and very simple to navigate. The users learning curve is very short and can start comfortably interacting with the app in a few minutes. Features like live polling and the news feed option make it a very dynamic experience.

The backend of the app has improved as well.

A few improvements / updates i would recommend are
- Edit Schedule page should be redesigned. Its cumbersome to navigate the Edit Schedule page as the actual edit section is given very little real estate.
- A better system should be developed for the speaker bank.

Great feedback from our attendees re: user experience. The online platform and mobile app were very easy to navigate and it's a great platform for connecting/networking with other attendees (the meeting function is intuitive and productive!) The updates Hubilo made from 2021 to 2022 were tremendous- they listen to and implement user feedback, and i look forward to seeing further updates!

When using live streaming we went with Studio BroadCast, and had occasional glitches. I would recommend using their Zoom integration as I believe this is a smoother experience for the speakers. Occasional glitches with registration, but they were resolved in a timely manner.

This product looks great from the front end and is user-friendly. It is straightforward to navigate. It is also suitable for both small virtual events and larger hybrid events. You can use this software for all types of virtual events.

The bulk upload spreadsheets can be sensitive, meaning they can be temperamental. Some information can become duplicated if there is any anomaly of information. The app also doesn't display notifications.

Its a very functional platform, feature-rich, looks attractive to users, easy to setup and great customer support.

Image uploading can be made simpler, and more third party integrations should be added.

- Ease of use for admins, speakers and attendees
- Ease and speed of deployment
- Scalable
- Fantastic support team

- No native support to stream at 1080p
- Need to rely on support team to setup streams

1. EASE OF USE
2. GREAT UI
3. GREAT TO SEE, THIS PLATFORM HAS COVERED DIFFERENT ASPECTS, DIRECT ENTRY, MODERATION, QUEUE ETC.
4. TICKET CUSTOMISATION IS AMAZING
5. DISCOUNT COUPONS ARE FLAWLESS.
6. NETWORKING APP WITH INSTANT MAILING SYSTEM
7. MAILING AND SMS FEATURES ARE AMAZING
8. CONFIRMATION MAIL DESIGN IS GREAT.

1. NETWORKING APP NEEDS MORE FLEXIBILITY. I.E. EVENT ORGANISER CAN CUSTOMIZE FEW TABS THERE.
2. NETWORKING APP DATA NOT PICKING FROM THE REGISTRATION DATA.
3. CAN RESIZE NETWORKING APP MESSAGE BOX, SOMETHING LIKE LINKEDIN SIZE IS MORE PREFERRED.
4. NEED SOME CUSTOM OR COMMENT OPTION IN FORM DATA.
5. FORM DATA/POTENTIAL TICKETS/TICKET ORDER SHOULD HAVE MORE FILTERS IN ORDER TO FILTER THE DATA.
6. FORM DATA/POTENTIAL TICKETS/TICKET ORDER COULD ADD OTHER CUSTOMIZED COLUMNS.
7. DUPLICATE TICKETS - OVERRIDE TICKETS WITH SAME EMAIL ID, AS WE FACED LOTS OF DUPLICATE TICKETS BY the SAME PERSON.
8. CAN ADD A TICKET SUMMARY PDF IN CONFIRMATION MAIL.
9. AFTER RECEIVING CONFIRMATION MAIL - OPTION TO ADD EVENT DATE IN CALENDAR.
9. NEED TO ADD A BUTTON UPGRADE TICKET FOR FREE REGISTRATIONS DURING PAID EVENTS.
10. EVENT DAY CHECK-IN APP IS QUITE SLOW, FACED LOTS OF ISSUE ON EVENT DAY.
11. TICKET SCANNING ISSUE AT THE DAY OF THE EVENT

Ease of use and customizable to quite an extent

Working well, nothing much. We have been experiencing great services from Team Hubilo.

The software is very robust, versatile and user friendly. The software enables the event organisers to reap maximum benefit for the event. Also, delegates are benefitted by the use of networking platform.

The size of home page is pretty much due to which it takes time to load. Compression of various files uploaded to the software should be made before it goes live.