--- description: Learn more about B12. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: B12 Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Generative AI Tools](/directory/3874/generative-ai/software) > [B12](/software/112589/b12) # B12 Canonical: https://www.getapp.com.au/software/112589/b12 Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/112589/b12?page=2) > B12 is the only website builder designed to help professional service providers more easily attract, win, and serve their clients online. > > Verdict: Rated **4.1/5** by 113 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of B12 Human-assisted AI: Artificial intelligence automates the tedious parts of web design. Businesses can then use the design suite to edit the website further, add custom images and videos, personalize content, and more. B12 experts are also available to make design changes, write copy, and manage the website launch process. Industry-specific design: Each B12 website is customized for the business's individual practice and clients. B12 crawls the web and collects data on businesses to help create a website draft with industry aligned imagery and information. Content designed for click-through: Relevant content ensures leads engage and convert. B12 offers starter copy and an image archive that are tailored to different industries. Responsive design : B12 websites are optimized for desktop, mobile, and tablet. Reach target clients and provide a top-notch user experience on all devices. Ongoing optimization: As a firm grows, their website needs to grow, too. B12 provides monthly recommendations from expert designers and developers in order to help businesses stay up-to-date with technology. Search engine optimization: B12 SEO will list your site in the search engines and directories where prospective customers seek you out, ensuring that you can actually get found. We’ll make sure your website follows SEO best practices so Google can easily evaluate its content. We’ll collect data on your current search ranking, traffic to your website, and the keywords we think your business can rank for on search engines Online payments and invoicing: Have clients pay by credit card or ACH in your secure checkout experience. B12 sends automated payment reminders on your behalf to ensure you get paid on time. Regularly issue payouts to your bank account and receive the funds within days. Client engagement tools: Seamlessly go from live chatting with a prospect to scheduling a consultation when they’re ready to purchase your services. At every step, B12 is here to ensure your online presence supports your business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 113 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: B12 - **Location**: New York, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic: Best for businesses just starting out who want a simple website. Professional: $199/month for businesses looking to build a professional website. Advanced: $399/month Ifor businesses looking to scale their online presence. Custom: Need a custom-built website? Contact B12 for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Auto Update - CRM - Calendar Management - Collaboration Tools - Contact Management - Content Generation - Content Library - Content Management - Content Publishing Options - Conversion Rate Optimisation - Creative Design - Customisable Branding - Customisable Forms - Customizable Templates - Data Import/Export - Design Management - Document Management - Drag & Drop - Electronic Forms ## Integrations (13 total) - Calendly - Drift - Eventbrite - Google Analytics 360 - Google Calendar - Google Forms - Instagram - LinkedIn for Business - Meta for Business - PayPal - Shopify - Twitter/X - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Generative AI Tools](https://www.getapp.com.au/directory/3874/generative-ai/software) ## Related Categories - [Generative AI Tools](https://www.getapp.com.au/directory/3874/generative-ai/software) - [Web Design Software](https://www.getapp.com.au/directory/395/web-design/software) - [Website Builder Software](https://www.getapp.com.au/directory/595/website-builder/software) - [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software) - [Landing Page Software](https://www.getapp.com.au/directory/591/landing-page/software) ## Alternatives 1. [Elementor](https://www.getapp.com.au/software/240883/elementor) — 4.6/5 (905 reviews) 2. [Wix](https://www.getapp.com.au/software/90955/wix) — 4.4/5 (10606 reviews) 3. [Squarespace](https://www.getapp.com.au/software/91132/squarespace) — 4.5/5 (3384 reviews) 4. [Canva](https://www.getapp.com.au/software/107441/canva) — 4.7/5 (13245 reviews) 5. [GoDaddy Website Builder](https://www.getapp.com.au/software/90754/godaddy-website-builder) — 4.2/5 (1377 reviews) ## Reviews ### "good experience" — 5.0/5 > **Ravi** | *28 June 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: We found it quite easy to use, affordable and intuitive > > **Cons**: cant get SMS, wish the reps didnt fake american accents and name :/ ----- ### "Elated Customer" — 5.0/5 > **David** | *25 November 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Excellent final website. Immediate responses. Better ideas than mine. A+ > > **Cons**: I love B12. I cannot thing of anything I would change. > > Excellent final website. Immediate responses. Better ideas than mine. A+ ----- ### "It truly IS that bad" — 1.0/5 > **ANDREW** | *17 July 2019* | Writing & Editing | Recommendation rating: 0.0/10 > > **Pros**: Nothing- all AI, even the 'human touch'. > > **Cons**: Everything. The site was as bad a a 2nd grader attempt, it didnt follow my specifications, it was expensive and charged eveeven when it shouldnt have, I contacted them for money backand they have yet to get back to me. Representative is a crook and his team is incompetant. > > Seriously- it IS as bad as less than 1 star all around. They will take your money but wont reliever what they were supposed to. Asking simple questions about interface leaves the person youre working with floored, they dont know any more about building websites than you are likely too. Ask questions and they straight up dont answer. They will keep charging you though, even when you are trying to get in touch with them. Dont bother, they dont have any way to contact customer service. And if you happen to have a number- Ihave representative- she swindled me into going with B12 and then she told me to gave her number for any questions. She wont EVER answer. She follows after her bosses, represenatative, example. IF he emails back it is a generic copy and paste. DO NOT USE THIS WEBSITE\! ----- ### "B-12 Creating Professional Websites that will help your company Grow & Succeed above your competiti" — 5.0/5 > **Charles** | *9 June 2021* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: It's cutting edge technilogy that develops and gets your site up and running fast that attracts new paying clients or customers. > > **Cons**: As of today, I haven't been able to find anything that I don't like. > > My overall experience with B-12has been friendly, professional, knowledgeable staff\& Courteous staff, honest, affordable ,excellent customer service. Their 100 percent better than my old hosting company that I fired for incompetence \& deceitful practices. ----- ### "B12 has been super helpful and proactive with my business." — 5.0/5 > **Mauricio** | *10 December 2021* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The application is easy to use, combined with the outstanding support from the B12 team make the project implementation possible > > **Cons**: I really don't have any complaints or areas that I didn't like > > This has been a great experience from talking to the consultant, getting set up with the designers, and then on. I recommend these guys any chance I get. They’re an important part of my business strategy ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/112589/b12?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/112589/b12) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data