Rippling Reviews
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3143 Reviews
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An excellent all-in-one tool for the HR team
Reviewed on 09/01/2023
Among the several HR programs we use, Rippling is among the very finest. It's a one-stop-shop for...
Among the several HR programs we use, Rippling is among the very finest. It's a one-stop-shop for everything I need to do my job, from requesting time off to managing my health insurance. It's just so simple to use.
Pros
By empowering me with Rippling's product, our team can maintain a product-heavy, lean operational structure. Thanks to the onboarding process, I was able to keep my focus on the big picture rather than getting bogged down in the weeds, and I'm confident in my ability to make rapid progress thanks to the fact that my work is being reviewed by people who are experts in their field.
Cons
The primary issue I have with Rippling is strictly a matter of personal opinion when it comes to the product's aesthetics: the design may seem cold and distant, making even simple tasks feel like more of an ordeal than they really are.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great step up from Quickbooks Online Payroll
Reviewed on 07/07/2022
It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes...
It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes and fillings, and do basic management of employee laptops.
Pros
We purchased this after getting frustrated with Intuit's online payroll and there being errors and the customer service being useless.
In comparison the customer service at Rippling has been amazing, the onboarding was smooth - I was assigned a dedicated onboarding rep who met on Zoom with me to custom-tune the software to my needs.
I love that this makes onboarding easy with workflows - collecting t-shirt size, upload profile photo, eSign contracts and training, etc. All the stuff a large company would do for under $2000 per year for a company of 10 people. It is a great value. Also the MDM of company laptops is great.
Cons
No MDM for mobile phones and Windows clients can be buggy, no Okta SSO integration, and support can take a day or two to get back to you sometimes. Honestly not many cons; the software is great for the price.
Alternatives Considered
GustoReasons for Choosing Rippling
Intuit has awful customer service, and their product would randomly quit running payroll and require a verification that would take sometimes 1-2 weeks. It messed up our direct deposit schedule and I had to fly back early from vacation once to get manual checks printed. Never had an issue with Rippling.Reasons for Switching to Rippling
It was cheaper and more geared towards small under 50 user businesses.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User-friendly and a great payroll manager!
Reviewed on 15/11/2024
Overall very positive! Intuitive and useful software!
Overall very positive! Intuitive and useful software!
Pros
The end user experience is very simple and easy to understand. I love having all of my information about pay, benefits, and 401k in the same location.
Cons
The time-off tracking is ok, but I find our company defaults to other more thorough products to manage things like sick leave and planned time off.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rippling saved me so much time managing HR and IT tasks in one place!
Reviewed on 09/10/2024
Pros
I love how easy it is to onboard new employees and manage their access to various systems.
Cons
The interface can be a bit overwhelming at first and takes some time to get used to.
- Industry: Packaging & Containers
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Rippling: Some Good and Some Bad
Reviewed on 15/08/2024
Pros
Lots of features. I like how easy it is to clock in and out, adjust time and schedule time off.
Cons
Some features on the interface can be difficult to navigate. We have it integrated with Guideline and setting up the 401k was somewhat confusing. It is hard to figure out what specific things to invest in.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Operations Manager
Reviewed on 14/11/2024
Helps me keep track of all of my benefits and time off.
Helps me keep track of all of my benefits and time off.
Pros
Ease of use. All of my data in one convenient place.
Cons
desktop version is easier to use than the mobile app.
- Industry: Sports
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rippling Makes My Work Life So Much Easier
Reviewed on 12/11/2024
Everything is in one place. I feel confident in the product.
Everything is in one place. I feel confident in the product.
Pros
Ease of use, fun motion graphics. I am not tech-savvy, but even I can figure it out.
Cons
I don't think there's anything that I don't like about Rippling.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rippling experience
Reviewed on 21/11/2024
Overall, it is a good software. I will recommend it for small business use.
Overall, it is a good software. I will recommend it for small business use.
Pros
Rippling is easy for enrollment, review and understanding.
Cons
Rippling is not very friendly for reporting and analysis.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Rippling
Reviewed on 28/10/2024
It's fantastic. Simple, easy, and a clean webpage to work with.
It's fantastic. Simple, easy, and a clean webpage to work with.
Pros
How easy and simple submitting for time off is.
Cons
Finding certain forms sometimes takes longer than I'd want.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Modern, easy to use platform for payroll and benefits
Reviewed on 14/10/2024
Pros
Easy, intuitive way to manage payroll and benefits for myself and my team.
Cons
Would prefer an app-based 2FA option instead of just email/SMS.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rippling is a must have
Reviewed on 31/12/2019
Overall, very positive. The Rippling team has been very responsive and helpful along our journey. ...
Overall, very positive. The Rippling team has been very responsive and helpful along our journey. The platform made an immediate and positive impact on payroll, benefits, and onboarding processes.
I have evaluated numerous HR/payroll platforms (Gusto, Bamboo HR) and implemented Namely at my last company. Rippling is an improvement over all of them. Rather than trying to offer mediocre functionality across a breadth of items, they are focused on being the best at core features (payroll, onboarding/offboarding, benefits, IT lite, etc.) and then integrate with best-in-class apps for items like performance reviews, expense management,...).
Pros
1) Technology that makes my life better
2) Responsive team/customer service
3) Makes my team happy (because of #1 and #2). The thoughtfulness in workflows helps a lot.
Cons
1) I fear that the cost could very quickly grow -- initial pricing on modules is usually $/employee/month...regardless of how many people actively use the module. The team has been responsive to requests for different pricing schemes.
2) Data visibility (e.g. compensation info) is a bit limited on flexibility. It is either at the admin level (everything) or general user level (limited visibility). I expect this will change over time, but some more intermediate steps would be great (e.g. manager can see comp info, but not SSN, bank info, etc.).
Reasons for Choosing Rippling
ADP really has one offering -- payroll -- and they are awful at it. I'm still baffled at how a company can be so incompetent at the one thing they do...and also grow to the size they have.Switched From
ADP Workforce NowReasons for Switching to Rippling
Forward thinking on app integrations and great user interfaceResponse from Rippling
Hey Douglas, Thanks so much for your feedback, we're always making improvements, so look out for updates around data visibility.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best HR Tool I've Used
Reviewed on 17/04/2020
My overall experience with Rippling is really positive. I honestly can't recommend this product...
My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!
Pros
The software is really easy to use for both our administrators and employees and the user interface is beautiful. It was relatively painless to implement and integrate into our business. It's a really smart system – based on past experience with other systems, I was skeptical that Rippling could really handle everything that was promised to us in our sales demos but it has fully met my expectations!
Onboarding and offboarding are quick and easy, and payroll basically runs itself. It also integrates nicely with most of our SaaS tools, which makes provisioning accounts really simple. It's amazing to be able to use one system to manage all of our HR, Payroll, Benefits and IT.
The best part is, Rippling continues to get better and better. They are constantly releasing new products, updates, and upgrades. They really listen to our product feature requests and are quick to make enhancements.
Cons
There really aren't any cons; however, if I had to say what I liked the least, it would be not having a direct phone number to call for immediate help. With that said, their online support team is super responsive and our dedicated CSM is willing to schedule calls with us if needed.
Reasons for Choosing Rippling
Our Company grew really quickly in 2019 and Quickbooks couldn't keep up.Switched From
QuickBooks Online- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unique vision, powerful platform, excellent service
Reviewed on 22/05/2020
We were looking for a one stop shop to manage employee lifecycle (onboarding, management, offboardin...
We were looking for a one stop shop to manage employee lifecycle (onboarding, management, offboarding) without having to have dedicated IT resources or disrupt our valuable engineers to carry out basic tasks like account provisioning and laptop configuration. While most HR platforms handle the basics of payroll and benefits, Rippling was unique in its approach to solving the IT side of the equation without having to build custom workflows or write a whole lot of scripts.
Overall, Rippling delivers on their vision and is backed by a great team of onboarding and success managers to ensure that everything runs smoothly and our employees are taken care of.
Pros
Rippling was intuitive and easy to get up and running. Setup was self guided with helpful information to ensure that we maintain compliance with federal and state regulations.
The initial load of employee data took little to no time and other than a couple of employees who struggled to upload their photos, I didn't have to assist anyone in setting up their profile, completing necessary documents, or setting up their bank account for payroll. Similar to onboarding employees for payroll, the benefits onboarding experience was straightforward, enabling us to rollout medical, dental, vision, and 401K all in one shot.
From here, it's time to get the IT side of the house in order, and we're excited to have an integrated experience that not only handles traditional HR onboarding, but also ensure that new employees arrive on day one ready to work, with a laptop and all their necessary software and SaaS accounts provisioned.
Cons
The overall application navigation was a little clumsy when we were first onboarded, lacking a breadcrumb menu experience that meant you had to return to the home screen to move between areas of the platform. That said, Rippling was highly responsive to feedback, and over the subsequent weeks rolled out revisions to their overall user experience that represent a significant improvement in moving between various areas of the platform.
Outside of that, there are a couple of areas I'd like to see improved. The first is to provide support for basic time entry, enabling contractors or hourly workers to log their time. This doesn't need to be fancy as there are dedicated offerings for companies that require advanced capabilities, but something as simple as hours per day would suffice. On top of that, it would be nice to provide a payroll calendar that is accessible to employees. Right now I can access the calendar as an admin, but perhaps make that available to everyone in the company.
Reasons for Switching to Rippling
Completeness of vision and breadth of capabilities. Gusto was P2 in the end, and while the overall product UI is more compelling, the IT management capabilities of Rippling (while coming in at a price premium) pushed them ahead.- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automates HR & Great for Department of 1
Reviewed on 13/07/2021
I have been able to centralize the company's structure through HR, not IT. That is the most major...
I have been able to centralize the company's structure through HR, not IT. That is the most major difference.
Pros
The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.
Cons
I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though.
I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.
Alternatives Considered
PaycomReasons for Choosing Rippling
I wanted to have software app integration and control of Onboarding checklists and Termination access checklists, without relying on memory, or excel, or some other way of knowing who has access to what. It was a big security change for the company.Switched From
GustoReasons for Switching to Rippling
Paycom is robust, but I researched the [SENSITIVE CONTENT] and I saw the benefits of understanding HR and IT together. I felt the platform of Rippling was easier as well, but it offered more features than Paycom, and still gives you the choice of integrating with 3rd party apps if you don't want to choose Rippilng's for any reason. Paycom didn't do that. You have to use their apps.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rippling: A Game-Changer for HR Management
Reviewed on 23/12/2022
we are very happy with our decision to use Rippling. It was the best fit for our small company in...
we are very happy with our decision to use Rippling. It was the best fit for our small company in terms of pricing, implementation time, and customer service. We reviewed a lot of options and were impressed with Rippling's value and feature set. We highly recommend it to anyone looking to streamline their HR and payroll processes and get great support from a dedicated team.
Pros
Rippling is an innovative and user-friendly HR and payroll management platform that has made a big impact on our business. The software is easy to use and navigate, with features that make it a pleasure to use. We particularly appreciate the ability to download documents and see paystubs, as well as the fun design quirks that add a touch of personality. The onboarding process is seamless, which is important when it comes to hiring top talent. We also appreciate that Rippling is always moving forward with new additions and improvements, which demonstrates its commitment to innovation.In addition to the payroll and HR features, we also appreciate the ability to integrate other apps, which has the potential to greatly simplify the onboarding process for new hires. Time off tracking and the delivery of documents like W2s and 1099s are important everyday features for us, and Rippling makes it easy to access these and other information. The benefits roll-up and the user-friendly interface make it easy to find what we need.
Cons
While Rippling has many positive features and has been a valuable tool for our business, there have been some drawbacks to our experience with the software. One issue we encountered was that Rippling did not file our quarterly taxes and failed to pay federal taxes on the payroll for a few staffers, resulting in financial penalties from the government. This was a serious issue that caused significant problems for our business, and we had to transition to a new payroll provider that was able to handle these tasks correctly.Another issue we have experienced with Rippling is customer service, which has been disappointing at times. We have had to beg for responses and escalate emails to additional staffers in order to get a response, which is frustrating and not up to the standard we expect. Despite these issues, we are still being charged for Rippling, even though they have not performed their duties correctly.While these issues are certainly a concern, we still believe that Rippling has many valuable features and has been a valuable tool for our business overall. We hope that the company will continue to work on improving its customer service and addressing any issues that arise in the future.
Reasons for Choosing Rippling
It's important to consider various factors when choosing an HR and payroll management platform, such as features, pricing, integration, and user experience. Without knowing more about your specific needs, it's difficult to say why you may have chosen Rippling over Remote. However, some potential reasons could include a more comprehensive feature set, better pricing, better integration, or a more user-friendly interface. IOS and Android apps are supported, and availability of freelancers. Ultimately, the decision will depend on your specific needs and priorities.Reasons for Switching to Rippling
it really fits my business needs, value over price- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simpler system for human resources management
Reviewed on 17/04/2023
Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance...
Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance policy, which I initially put off because I find such administrative tasks tedious and confusing.
Pros
Rippling offers the most efficient and effective human resource services to businesses and their employees. When compared to competing virtual HR software, it's a breeze to use. Rippling has helped me maintain my sense of order and control over my professional obligations. In general, thanks to Rippling, I've been able to accomplish more in less time and with less anxiety at work.
Cons
The ability to quit at any time is Rippling's sole real drawback. The maximum number of leaves an employee can take is three. Nothing negative to report, really.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rippling is a business process integration platform.
Reviewed on 25/08/2023
In general, I've had a great time using Rippling. Having a central hub for handling everything...
In general, I've had a great time using Rippling. Having a central hub for handling everything relating to staff has dramatically streamlined how we do business. Human resources, information technology, and financial processes are now fully integrated, resulting in significant time savings and fewer mistakes. Particularly notable is the speedy onboarding process, which has helped us streamline our hiring practices and get to work faster.
Pros
Across HR, IT, and FP&A, Rippling provides a unified platform for efficient administration. It's a fantastic resource for bringing together disparate areas of an organization's operations, such as payroll, costs, benefits, and IT hardware.
Cons
Considering its numerous benefits, Rippling might be difficult to grasp at first because of its many features and capabilities. It may take some time to become used to all of the options and capabilities, and the learning curve may be rather high. There is room for enhancement in customer service with regards to response times and the clarity of responses given.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rippling: Empowering HR and Payroll
Reviewed on 18/12/2023
Rippling is a game changer in the world of business and they are innovative and future thinking....
Rippling is a game changer in the world of business and they are innovative and future thinking. They ensure everything is accurate and legal with payroll and keeps us up-to-date with notifications as reminders of what we need to do. Managing employees is a streamlined process which frees up time. We recently added recruitment which will make our entire process almost work on its own. Spend Management was a true blessing and it works like a breeze. It couldn't possible be easier than it is.
Pros
After using Rippling for over a year now, I am impressed how it simplifies the daunting tasks we face with HR and Payroll. I love the integration capabilities especially with third party apps. It manages everything from onboarding to offboarding with ease. It's user friendly especially to the less tech savvy employees. The app works like a charm especially when submitting receipts.
Cons
We wanted to add on ASO but it was too expensive and they didn't offer adding on one or two levels at a time.
Alternatives Considered
ADP Workforce NowReasons for Choosing Rippling
They had very poor customer service and we had many tax issues.Switched From
TriNet ZenefitsReasons for Switching to Rippling
In terms of customer support, Rippling provides top notch assistance. Their team is knowledgeable and responsive, and even will jump on a Zoom call if necessary. Good customer service is important to our business.- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible service and on boarding
Reviewed on 19/11/2019
Their system is nothing more than the API hub to other third-party service providers. You're paying...
Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.
Pros
I didn't like anything once I signed up.
Cons
-ZERO Customer Service
-Horrible Onboarding for someone who advocates themselves as an onboarding service
-Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more!
-User Interface is extremely outdated
-Functionality is exaggerated.
Reasons for Choosing Rippling
To have a better onboarding and payroll that would encompass everything in one.Switched From
ADP Workforce NowReasons for Switching to Rippling
Because it was cheaper from the onset and easier to use until I actually signed up and all the rest of the cost that wasn't disclosed started adding on.- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
All around horrible!
Reviewed on 07/03/2022
If I could do no stars I most certainly would. I do not recommend this product for a company that...
If I could do no stars I most certainly would. I do not recommend this product for a company that needs flexibility.
Pros
There is nothing that has worked well for us. Every single thing we try to do requires so many hoops to find out it cannot be done and there is no way around it. It was sold to us as being flexible, it is definitely not. I am so mad I did not move to the company I know works well for all situations.
Cons
Benefits do not flow easily, open enrollment was a nightmare and they had to fix so many things even though it was entered properly in the system. K-1 partners can only have payments applied to them, no tracking of benefits that came out of the payment so no reporting to help with your audit and tax prep. PTO & Sick time cannot be split on one day, which is a pain. HSA is a train wreck, money comes out of our account, but it is often wrong. Basically not one thing works well.
Alternatives Considered
PaycorReasons for Choosing Rippling
I need a system that had better systems and processes than what we had, they firm handled things separately and it was very manual.Switched From
RUN Powered by ADPReasons for Switching to Rippling
I have used Paycor for almost 10 years between 2 companies and Rippling seemed to allow for the same flexibility but had better workflow management and allowed for computer equipment management.- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Experience with Rippling: Streamlined HR and Payroll Solutions
Reviewed on 28/01/2023
Overall, Rippling has been an excellent experience for our company. Not only do they have streamline...
Overall, Rippling has been an excellent experience for our company. Not only do they have streamlined HR and payroll solutions, but their customer service and support is second to none.
Pros
Rippling has been an absolute game-changer for our company. Their streamlined HR and payroll system saves us an immense amount of time and money! Not only is it easy to use, but customer support is always available to help with any questions or issues.
Cons
The only downside with Rippling is that their feature set is not as extensive as some of the more established HR and payroll solutions. There are some features and integrations that are missing which can be limiting for larger companies.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent tool that will grow with you!
Reviewed on 07/09/2023
We have been working with Rippling for about 3 months now and it has been a positive experience. ...
We have been working with Rippling for about 3 months now and it has been a positive experience. They are hands-on with the implementation and also train you on the product as they guide you through the process. We have run our first payroll and everything went very smoothly!
Pros
This tool is super user friendly and the implementation guidance for the admin staff to set-up the product is amazing! They walk you through everything and make sure you know exactly where you can find the answers to your questions.
Cons
I wish there was more support for small teams around state tax registration, while registering for state tax numbers is not super complicated, it is time consuming. Rippling offers this help through an additional package at an added cost. It is not included in the Payroll administration package.
Reasons for Choosing Rippling
We needed a tool that offered more support.Switched From
isolvedReasons for Switching to Rippling
We appreciated all the integrations that Rippling offered, we also saw Rippling as a tool that would grow with us as our organization continued to expand.- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Review for Rippling
Reviewed on 15/02/2023
Pros
User-Friendly Interface: Rippling has a simple and easy-to-use interface that makes it simple to manage all of your HR, payroll, and IT needs in one place.Integrations: The software has a wide range of integrations with other popular business applications, such as Slack, Zoom, and QuickBooks, which makes it easy to connect with other tools you're already using.Automated Workflows: Rippling automates a lot of your HR, payroll, and IT workflows, which can save you time and reduce the likelihood of errors.Security: The software uses advanced security protocols to keep your data safe and secure, such as two-factor authentication and encryption.Customization: Rippling allows you to customize your workflows, forms, and other features to match your specific needs and requirements.Employee Self-Service: Rippling provides an employee self-service portal, allowing employees to manage their own HR and payroll needs, such as updating their personal information or accessing their pay stubs.Customer Support: The software provides excellent customer support, with 24/7 live chat, email, and phone support available.Overall, Rippling is a comprehensive and user-friendly software solution that can help businesses streamline their HR, payroll, and IT processes.
Cons
Pricing: Rippling can be more expensive than some of its competitors, particularly for smaller businesses or those with fewer employees.Learning Curve: While Rippling is designed to be user-friendly, some users may find the platform's depth of features and integrations to be overwhelming, especially for those who are new to HR and payroll software.Integration Limitations: While Rippling does have a wide range of integrations available, some users may find that their preferred software is not yet supported or that the integration options are limited.Limited Reporting Features: While Rippling does offer some basic reporting features, some users may find that the reporting capabilities are not as robust as they would like.Limited International Support: Currently, Rippling is only available in the United States, which means that businesses with employees outside the U.S. may not be able to use the software.Overall, while Rippling is a comprehensive software solution, it may not be the best fit for every business. Users should carefully evaluate their specific needs and compare Rippling to other HR and payroll software options before making a decision.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
The most scamming HR product ever
Reviewed on 20/09/2023
Terrible experience. Rippling keeps charging us monthly yet the implementation specialist is...
Terrible experience. Rippling keeps charging us monthly yet the implementation specialist is missing and dragging us to pay the next month with nothing delivered. The company should only focus on HRIS/payroll. Instead, it expands into IT management, renting warehouses for other companies to store their devices, vendor bill payments. This company is trying to grab all, while none of the things in the plate is completed.For anyone who is not based on U.S., STAY AWAY FROM THIS COMPANY - IT'S A LIE!
Pros
The idea is good. The details and executions are not.They tried to be international - however details are very lack of.
Cons
They are U.S based and just started to roll out payroll in Canada which we are using it. it is a joke:1. The implementation specialist ghosted at us. We had a call, I sent couple of follow up emails and even after one week there was no response. As of today, our implementation specialist still absent in the middle of the implementation process.2. We are using rippling Canada. They said we could pay global contractors in USD. We have a USD account but it's with a Canadian bank given we are a Canadian company. We asked if we could pay our global contractors via our USD account that is under a Canadian Bank (ie. Bmo, CIBC's USD account). They have been flipping the answer back and forth and eventually told me it's no. Rippling only pays global contractors via USD account SOLELY based on U.S., or process global payment via Rippling's payment processor, which incurs tons of FX fee. Therefore, the so called "International Payment to global contractor" is a lie to us.3. They ask me to upload employees/contractors details. However, the "contractors' end date" is missing from the template. Therefore it's not showing in the system after you import it. The implementation specialist asked me to retroactively add it one by one. This is ridiculous and doesn't make sense at all. 4. Worker's comp such as WSB is missing. Therefore as an HR specialist, I will have to manually calculate the gross amount each quarter to report.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rippling makes my life easier
Reviewed on 10/08/2022
Rippling streamlined our onboard / offboarding process, making it very easy for various tasks to be...
Rippling streamlined our onboard / offboarding process, making it very easy for various tasks to be assigned to the people that need to take care of them. This makes it a lot easier, from an IT perspective, to know we've got everything done for onboarding or offboarding - it rendered my physical checklists obsolete! It also, from a user standpoint, gives me comfort knowing all of my HR related information is just a click or 3 away.
Pros
From a user standpoint, Rippling is excellent - it has all of my HR related items conveniently located & easy to access. Payroll, benefits (including insurance details - no more worrying about losing my card!) and PTO all centrally located.
From an IT standpoint - as someone who has SOME admin types of access to Rippling, but not full access - it is great to have a central location from which I can pull employee details like title, location and direct reports / who each person reports to. It allows me to keep that same data in sync across multiple systems, using Rippling as the "HR Confirmed" data source. I also love the two-factor authentication requirement. I turn that on anywhere it's an option for me!
Cons
I, personally, have no issues with Rippling at all. There's isn't a "likes least" I could offer. I don't know the costs, but we have a very cost-aware management team so I am sure it is competitively priced. I didn't have to get involved in the setup or implementation, but do know that the team that did work through that didn't run into any serious obstacles, and was able to get quick support to any questions they had.