---
description: Learn more about Spike. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Spike Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Spike](/software/111795/hop-email)

# Spike

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> AI-powered email app that keeps communication fast, organized, and secure. Manage all email accounts, chats, calls, and calendars in one workspace—available on every device.
> 
> Verdict: Rated **4.7/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Spike

AI-Powered Inbox: Instantly summarize long threads, draft replies, and identify key action items with built-in AI tools.&#10;&#10; Conversational Email: Headers, signatures, and quoted text are automatically hidden, turning messy threads into clean, chat-style conversations. You can revert to standard email formatting at any time.&#10;&#10; Priority Inbox: Spike automatically organizes incoming messages into clear tabs — Priority for important conversations, Other for newsletters and notifications, Notes for documents, and Starred for quick access.&#10;&#10; Unified Inbox: Manage multiple email accounts and calendars from a single view. Keep Gmail, Outlook, iCloud, and IMAP accounts synchronized across all devices.&#10;&#10; Tasks \&amp; To-Dos: Create, organize, and track tasks directly from your inbox. Set reminders, assign priorities, and mark completion — all without switching tools.&#10;&#10; Live Collaboration in Notes \&amp; Docs: Create and edit documents in real time inside your inbox. Built-in chat and commenting make feedback loops faster and simpler.&#10;&#10; Team Chat: Chat seamlessly within your inbox — no logins, links, or external tools. Communicate instantly using your existing email address.&#10;&#10; Integrated Video \&amp; Voice Calls: Start calls or video meetings directly from any email or group conversation. Keep every mode of communication in one place.&#10;&#10; Email Triage \&amp; Quick Actions: Use swipe gestures in the AI Feed to archive, delete, or respond in seconds.&#10;&#10; Real-Time Awareness: Presence indicators show when someone is typing or has read your message, improving coordination and transparency across teams.&#10;&#10; Customization \&amp; Notifications: Control alerts per contact or thread. Mute busy conversations, assign unique notification tones, and focus only on critical updates.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 45 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spike
- **Location**: Herzlia, Israel
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 5.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Spike is free for any 2 email addresses. Connect your accounts and get a unified inbox, unlimited notes and tasks, unlimited group chat, 1:1 video calls- on all devices: ios, android, mac, pc and web\!&#10;&#10;Spike Pro offers professionals and small teams up to 3 email addresses on Spike for $5 a month. Students and educators get Spike Pro for \*\*free\*\*\!&#10;&#10;The Spike Guarantee: sell a service, NOT your data. Spike doesn’t show ads, sell or monetize on your data in any way.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Hebrew, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- Activity/News Feed
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Brainstorming
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Conferencing
- Contact Management
- Customizable Templates
- Dashboard

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)

## Related Categories

- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Instant Messaging Software](https://www.getapp.com.au/directory/320/instant-messaging-chat/software)
- [File Sharing Software](https://www.getapp.com.au/directory/422/file-sharing-api/software)
- [Task Management Software](https://www.getapp.com.au/directory/570/task-management/software)
- [Team Communication Software](https://www.getapp.com.au/directory/1257/team-communication/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)
2. [Microsoft Teams](https://www.getapp.com.au/software/105615/microsoft-teams) — 4.5/5 (10940 reviews)
3. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6406 reviews)
5. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)

## Reviews

### "The Future of Email Client is Here Today" — 5.0/5

> **lily** | *10 November 2018* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Hop Email, now known as Spike, hits many right buttons regarding an email client. But choosing to design email conversations to look like mobile chats is genius. It hides all the clutters and makes it easier for users to comprehend the content.
> 
> **Cons**: While managing free email is still free for Hop users, managing business emails is not.

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### "Mobile User" — 4.0/5

> **Mohammad** | *22 May 2022* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: It’s assigned all the emails contact wise which help us to track the history.
> 
> **Cons**: Some emails doesn’t view properly on mobile app.&#10;User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds
> 
> Good

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### "Not for everyone, it wasn't for me" — 3.0/5

> **Patrick** | *7 March 2018*
> 
> **Pros**: It's a really cool idea, and it's implemented exactly as promised. It can be fun and lower-stress to reply to work emails like they're an iMessage on your phone.
> 
> **Cons**: A lot of my work emails don't lend themselves particularly well to a response akin to how you'd reply to a text message. Reading emails with HTML images wasn't good either.

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### "Make Emails fun again" — 5.0/5

> **Daniel** | *27 May 2022* | Mining & Metals | Recommendation rating: 10.0/10
> 
> **Pros**: The integration was incredible and easy. You can switch from people to more traditional view and once you have used Spike for a couple of days it truly is remarkable. No longer frustrated by the “threads” and wasting time looking for the right one to respond to, it’s just so good to have that chat like experience and to be honest I am loving it on mobile devices which I can’t say I did with Gmail.
> 
> **Cons**: I haven’t found how to activate an out of office response. This is something I do miss.
> 
> I get through my mails quickly and knowing when a mail is sent and read at a glance is great piece of mind.

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### "Spike has changed the way email works\!" — 5.0/5

> **Theresa** | *20 April 2022* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: I LOVE that my emails are sorted into feeds by the sender.  This means no more searching for "that other email" from that client... they are all in one place\!  It's easy to switch to the old email view too when I need to. &#10;&#10;Set up and integration was simple - it's great to have my google calendar right there to toggle over too without opening another app on my phone.
> 
> **Cons**: I wish it were easier to designate emails to the priority box - or maybe I haven't figured that out yet?
> 
> Spike was simple to set  up and start using - free for up to 2 accounts which is perfect.  I can use it on desktop or on my android too\!

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## Links

- [View on GetApp](https://www.getapp.com.au/software/111795/hop-email)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/111795/hop-email> |
| de-AT | <https://www.getapp.at/software/111795/hop-email> |
| en | <https://www.getapp.com/it-communications-software/a/hop-email/> |
| en-AE | <https://www.getapp.ae/software/111795/hop-email> |
| en-AU | <https://www.getapp.com.au/software/111795/hop-email> |
| en-CA | <https://www.getapp.ca/software/111795/hop-email> |
| en-GB | <https://www.getapp.co.uk/software/111795/hop-email> |
| en-IE | <https://www.getapp.ie/software/111795/hop-email> |
| en-NZ | <https://www.getapp.co.nz/software/111795/hop-email> |
| en-SG | <https://www.getapp.sg/software/111795/hop-email> |
| en-ZA | <https://www.getapp.za.com/software/111795/hop-email> |
| es | <https://www.getapp.es/software/111795/hop-email> |
| es-CL | <https://www.getapp.cl/software/111795/hop-email> |
| es-CO | <https://www.getapp.com.co/software/111795/hop-email> |
| es-MX | <https://www.getapp.com.mx/software/111795/hop-email> |
| fr | <https://www.getapp.fr/software/111795/hop-email> |
| fr-BE | <https://fr.getapp.be/software/111795/hop-email> |
| fr-CA | <https://fr.getapp.ca/software/111795/hop-email> |
| nl | <https://www.getapp.nl/software/111795/hop-email> |
| nl-BE | <https://www.getapp.be/software/111795/hop-email> |
| pt | <https://www.getapp.com.br/software/111795/hop-email> |
| pt-PT | <https://www.getapp.pt/software/111795/hop-email> |

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