Zoom Workplace Reviews

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14182 Reviews

- Industry: Research
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoom has removed the burden of distance
Reviewed on 04/01/2025
I started working with Zoom during the pandemic when I was a lab research assistant and we needed...
I started working with Zoom during the pandemic when I was a lab research assistant and we needed to have several meetings. Zoom made it so easy and kept our workflow smooth. We could easily work on several projects together. I have continued to use Zoom as a freelancer for meetings and tutoring and also job interviews and have never been disappointed. I also like the breakout rooms feature that make it possible to have multiple separate meetings in a group discussion.
Pros
I love how Zoom has made being in more than one place at the same time so easy. Clear communication, high quality video and audio and ease of screensharing are other features that I appreciate. The light adjustment is amazing. I don't need to worry about having an external light source. I also like all the background options that create a nice setting and also protect your privacy.
Cons
There is a cap on the number of attendees for free Zoom which is understandable. I haven't had any significant problem with Zoom.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
A Zoom Overview - From a Digital Marketer and Small Business Owner
Reviewed on 15/11/2024
Zoom workplace has been integral to my professional life both with my digital marketing job and...
Zoom workplace has been integral to my professional life both with my digital marketing job and with my own business. Being able to meet virtually with my international team has opened up the doors for stronger bonds and communication.
Pros
Zoom Workplace makes it quick and simple to set up Meetings that integrate well with the Google Calendar. It has personally helped me immensely with my career to be able to meet my teams virtually, as we are international. The Chat feature during meetings helps a lot in terms of being able to send links within the Meeting itself, rather than another third-party service.
Cons
For my business, we save on operating expenses by using the free version of Zoom Workplace. However, this comes at the cost of Meetings having a 40 minute timer before it kicks everyone out. This can be remedied by simply rejoining using the same link, or setting up a new meeting. Even so, this timer is an unnecessary hindrance that makes us look unprofessional. If Zoom lets up simply rejoin to reset the timer, they should just increase the timer duration to at least an hour or remove the duration to begin with.
Alternatives Considered
Google MeetReasons for Switching to Zoom Workplace
Unlike Google Meet, Zoom Workplace doesn't heat up my laptop significantly, nor does it lag. It seems that Zoom Workplace is a more lightweight application in comparison, making it compatible with more devices.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall good product for free
Reviewed on 25/01/2025
We use for many coaching calls and weekly meetings
We use for many coaching calls and weekly meetings
Pros
I like the ability to have meetings virtually and that many people can join
Cons
We seem to get disconnected often or stuck in a waiting room. I also feel like the ease of entering a meeting could be improved
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
There’s nothing better than Zoom
Reviewed on 04/01/2025
I’ve been using Zoom business for years and I couldn’t live without it.
I’ve been using Zoom business for years and I couldn’t live without it.
Pros
That ease of use, third party integration, ability to add on multi language captions and multi format recordings.
Cons
That it’s really difficult to cancel business licenses.
Alternatives Considered
WebinarJamReasons for Switching to Zoom Workplace
It has more capabilities along with different meeting formats and settings.- Industry: Mental Health Care
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Platform that you need for Business and Work
Reviewed on 24/01/2025
Safe, professional, aloes me to screen share and works great by making you feel connected with...
Safe, professional, aloes me to screen share and works great by making you feel connected with others, specially with the “give remote control to” option.
Pros
The facility of having a safe place to work with confidentiality and offer effective treatments and group conferences.
Cons
I have not found a downside. Everything works perfect for what I need.
Reasons for Switching to Zoom Workplace
For its excellence and because it meets all my personal preferences and work/business requirements.- Industry: Computer Networking
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing app
Reviewed on 23/01/2025
Overall, my experience with Zoom Workplace has been positive. It's a valuable tool for remote work...
Overall, my experience with Zoom Workplace has been positive. It's a valuable tool for remote work and collaboration, offering a wide range of features like video conferencing, team chat, and file sharing. Despite occasional minor technical glitches, Zoom Workplace effectively facilitates communication and teamwork
Pros
I appreciate Zoom Workplace's ease of use and intuitive interface. It's incredibly user-friendly, making it simple to schedule meetings, join calls, and share screens.
Cons
I sometimes experience minor connectivity issues or audio/video quality problems, which can disrupt the flow of meetings.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good, but lacks a few features
Reviewed on 03/02/2025
It is pretty good, but lacks 2 easy features that would make it way better.
It is pretty good, but lacks 2 easy features that would make it way better.
Pros
It integrates with zoom meeting, all communicaiton in one app.
Cons
No way to mark a text as unread once its been read. You can't easily add contacts for all zoom workspace users in the app. You have to go to the website - inconvenient
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Free Meetings. Works well in less network stability.
Reviewed on 16/12/2024
Overall good, highly recommend. Moreover can do free meetings.
Overall good, highly recommend. Moreover can do free meetings.
Pros
When there's a little low network, then video get stuck (fine) but zoom give us whole talk that was done during the unstable network, which really help to understand where the conversation is going.
Cons
Didn't find any so far. Just switched from Google Meet.

- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Reliable Virtual Collaboration Tool
Reviewed on 13/01/2025
Overall, zoom is a great app for virtual collaboration
Overall, zoom is a great app for virtual collaboration
Pros
Great video quality, seamless virtual meetings
Cons
Sometimes it shows some connectivity issues.

- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Satisfactory solution
Reviewed on 11/12/2024
Satisfactory. It does the job but clunky compared with Microsoft teams for example.
Satisfactory. It does the job but clunky compared with Microsoft teams for example.
Pros
Ease of use. Intuitive and stability all key factors
Cons
Expensive when using for large groups. Also free version times out after 60 minutes.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoom Workplace a a tool for online teaching
Reviewed on 06/08/2024
As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the...
As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the screen sharing options, I can also open a document on my computer and have my student work with it.
All in all it's a great app, the functions are straight forward and easy to use and at the moment it's my absolute favourite.
Pros
I love the option of "remote control", so that the other person can work on a document open on my computer! I use Zoom for teaching, so this is really very useful.
I also like working with the whiteboard, and overall Zoom has all the functions I need.
Cons
I'm having troubles with the whiteboard from time to time. For example, whenever I work with the whiteboard, it automatically gets saved, so that I have to delete loads of whiteboards. I do want to save some whiteboards, that I specially prepared for my students, but not all of them!
It would be great to have a bit more help on all the whiteboard functions.
Also, sometimes when I open Zoom it says "No meetings", even though I do have regular meetings. When I refresh it, the meetings show.
Lastly, we also use Zoom for team meetings. I got a link via email. I don't find, how I could save that link in Zoom, so I don't have to open the email every time I use it for the team meetings.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good for Phones
Reviewed on 03/09/2024
Pros
Zoom Workplace is convenient as a receptionist accepting and transferring calls all day every day. I am able to specify whether I'd like to send to their extension vs. cell and can send directly to voicemail if I know that person is unavailable. We are able to set up multiple call queues to customize a "chain of command"; if a call is missed at one location, it will roll over to the next person. The person who missed the call can still see that it was missed, where it came from, and who accepted it, making it easy to follow up if needed.
Cons
- We recently switched from Webex/Cisco...
a) Because of this, my Cisco headset is no longer compatible with this program. Rather than picking up my headset to accept a call the way I would a phone receiver, I must click the screen to answer a call. I imagine this would be remedied with a different device, but it honestly has not bothered me enough to pursue. And even then, you can customize Zoom to have a smaller pop-up menu you can move anywhere on your screen to make accepting calls easier.
b) Comparatively, the chat "SMS" feature is not as convenient. It's located in a different tab so using Zoom for both chat and phone all day would require clicking back and forth between the tabs.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoom Workplace With All Modules
Reviewed on 17/11/2024
Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for...
Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for task and team scheduling, client and employee engagement as well as session recording.
Pros
Quality full 3Divii VC, web and audio VOip native calls. Simplified setting and plugins for everyone.
Possession of pre-made blocks (custom LMS) for drag and drop easing rich text editor. Being lightweight to integrate simply with other IT product tools.
Cons
Since it has fully improved my growing firm, I have zero regret to air.
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Secure, worry-free solution with crystal-clear features.
Reviewed on 20/11/2024
Promotes communication, collaboration and elevate customer experiences all in one solution.
Promotes communication, collaboration and elevate customer experiences all in one solution.
Pros
Designed for flexible work, Zoom Workplace has simplified our online meetings with enterprise grade security which is perfect for any work. I would highly recommend Zoom.
Cons
The free version is very limited in terms of time. For smaller teams, it would be expensive to use the paid version.

- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best tool for video collaboration
Reviewed on 15/09/2024
It is highly positive because of the ease of implementation and use. The quality of the video is...
It is highly positive because of the ease of implementation and use. The quality of the video is very good.
Pros
It is a very user friendly tool which helps in remote connection. It integrates with various other tools easily and it has features like screen sharing, document and live chat. It has also 24/7 customer support.
Cons
There is no major setback about this tool.

- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
On Point with flying colors
Reviewed on 21/09/2024
I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom...
I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom was easy in navigating; logging into each meeting was easy accessible.
Pros
Time sensitivity is completely accurate. While the video camera, exposure seems/feels like you are amongst others live, in real time. Others in the group setting have complained about the lack of audio; there were no cough ups on my end. Sound came through like a charm.
Cons
No complaints found on my part. The accuracy was right on track.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Connect virtually with zoom workplace
Reviewed on 22/01/2025
Ive been using zoom workplace for 3 years and it has been so useful to us
The customer care is on...
Ive been using zoom workplace for 3 years and it has been so useful to us
The customer care is on another level
The qualities of audio and video are so high
Highly recommend it
Pros
It has enabled me manage my calendar
It has helped me communicate with ny colleagues via video conferencing
It has contributed to me collaborating with ny clients and my colleagues virtually
Cons
Sometimes there can be audio lags
Zoom Workplace has been of great help to me and my colleagues no major problems
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoom Workplace: Strong Connector for Remote Work
Reviewed on 15/08/2024
Very positive experience with Zoom Workplace and it's a product I use every day. I use it for...
Very positive experience with Zoom Workplace and it's a product I use every day. I use it for anything from casual workplace calls to recorded webinar-style conversations and everything in-between. it's easy to access, use the features, and conduct business virtually with very few hiccups.
Pros
The interface is easy-to-use and everything is self-explanatory. The cost is pretty low and it isn't a huge program that slows your computer down when it's running.
Cons
Not as much a negative on Zoom but if your connection is bad, Zoom is pretty close to unusable. You have to ensure you have a strong connection to make sure the call and features work seamlessly.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
THE BEST PLATFORM FOR COLLABORATION AND VIRTUAL MEETINGS
Reviewed on 21/01/2025
Ive been using zoom workplace for 2 years
It haa allowed to interact and to collaborate with my...
Ive been using zoom workplace for 2 years
It haa allowed to interact and to collaborate with my colleagues very easily
Genuinely the best platform
Pros
It is super easy to use
It has the best customer care services
It allows me interact and collaborate with other colleagues with no complications
It is user-friendly especially for new beginners
Cons
I sincerely lack nothing to dislike about zoom workplace
It really serves the purpose
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Overall Overview of Zoom Workplace
Reviewed on 19/11/2024
Large file sharing.
Scheduling meetings automatically.
Instant messaging.
Large file sharing.
Scheduling meetings automatically.
Instant messaging.
Pros
Zoom Workplace centralize meetings management which saves time and lead to high productivity in my organization.
Cons
It is nearly a decade now and I have never encountered challenges when using Zoom Workplace.
- Industry: Arts & Crafts
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NCAC’s Web Conferencing Backbone Tool
Reviewed on 20/11/2024
It is super easy for me to conduct online meetings with Zoom Workplace.
It is super easy for me to conduct online meetings with Zoom Workplace.
Pros
Zoom Workplace centralizes meetings management which saves time and leads to high ROI.
It supports large files sharing without distorting the quality.
Cons
For over six years now, I have never experienced issues when using ZW.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Futuristic Tool for A/V/W Conferencing: Zoom Workplace
Reviewed on 22/11/2024
Pros
Zoom Workplace is the main backbone tool for web conferencing in my organization.
I like that it has both cloud and on-premise applications.
Cons
At the moment, I do not have any flaw which I encounter when using ZW.
- Industry: Online Media
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoom Workplace: A Game Changer for Team work and remote Collaboration.
Reviewed on 06/06/2024
My peak of experience with Zoom Workplace has been affirmative because I have found that, it's...
My peak of experience with Zoom Workplace has been affirmative because I have found that, it's reliable platform and user friendly platform for conducting Webinars, Zoom virtual meetings and day to day training sessions.
Pros
What impressed me most about Zoom workplace includes it's ability for easy connecting with others and clients remotely, the convenience of virtual meetings ,the screen sharing feature and the overall user friendly interface which are ever perfect.
Cons
Didn't like some technical glitches, connectivity issues and fatigue from long video meetings.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Remarkable Tool for A/V/W Conferencing
Reviewed on 11/11/2024
Sending and receiving large files online.
Audio and video calls.
Project collaboration.
Sending and receiving large files online.
Audio and video calls.
Project collaboration.
Pros
Zoom Workplace makes it super easy for me to coordinate with customers, colleagues and stakeholders through audio and video calls in real-time.
Cons
Ever since ai started using Zoom Workplace, I have never come across issues and bugs on my end.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robustious A/V/W Conferencing Platform of this Era
Reviewed on 16/01/2025
Pros
Zoom Workplace is the most robust web conferencing tool I have ever used.
It allows me to schedule, join and leave online meetings from anywhere over internet and across any device.
Cons
Currently, Zoom Workplace premium accomplish all my online meetings needs.