SpamTitan Reviews
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551 Reviews
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Stop spam email with SpamTitan
Reviewed on 12/02/2021
SpamTitan has help me so much in fighting a spam email and malicious link from harming our system....
SpamTitan has help me so much in fighting a spam email and malicious link from harming our system. All the attachment in the email will be scanned before I open it and any suspicious file attachment will be blocked and quarantine, to protect me from mistakenly opening it. I really has a positive experience after deploying this software in my working environment.
Pros
SpamTitan has advance and extra security layers that protecting my email account get penetrated or get attack from spam email. Ransomware is one of the most feared kind of emails that we really want to avoid, and this software effectively blocking any malicious email that may contain file attachment or link that may harm my computer or phone.
Cons
The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop. It will be more flexible if the software has web-browser, so user can access it from anywhere that internet is available.
- Industry: Computer Networking
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Much better than Barracuda
Reviewed on 08/11/2024
Onboarding was really easy and our account manager made sure everything went smoothly
Onboarding was really easy and our account manager made sure everything went smoothly
Pros
The GUI is excellent and much easier to use compared to other products we used previously
Cons
Would be nice if there was an option to whitelabel
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid this fraudulent company
Reviewed on 07/02/2024
Horrible service, this company is a scam! we canceled well before renewal but were charged anyway,...
Horrible service, this company is a scam! we canceled well before renewal but were charged anyway, the following year we were charged again despite not being an active customer for well over 12 months. When I asked to speak with leadership regarding my experience I was told they were too busy and had no interest in speaking with me. If you do decide to go with them keep a close eye on your statements as they may continue to charge you well after canceling service.
Pros
It kind of worked when it wasnt having issues
Cons
Poor customer service and support. When there was a multi month issue with email flow I was recommended by support to not use the product but wouldn't offer any additional license time or consideration due to the outage.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful, yet easy to manage.
Reviewed on 04/11/2024
It does the job very well and requires little management once configured.
It does the job very well and requires little management once configured.
Pros
Ease of use and the "set it and forget" installation options. The system can be configured to allow users to manage their own filter quarantine.
Cons
The UI is more complex than it needs to be. It's difficult to navigate to make changes and makes management more complex than it needs to be. But once learned it's quick.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Protect and secure email with SpamTitan
Reviewed on 30/01/2021
Very positive experience with SpamTitan for almost 2 year. Most of the spam emails is definitely...
Very positive experience with SpamTitan for almost 2 year. Most of the spam emails is definitely has been filtered out and has securing my email account. I hope they can continue updating a new feature and spam filter keyword so it can secure my inbox better.
Pros
Protecting and securing my email account from spam and spoof email has very effective using SpamTitan. It has really avoiding my inbox bombarded from uninvited email. The quarantine report and the whitelist let me to unblock the incoming email if its were falsely unblock. It has serve me well and keep a peace mind from all the spam email.
Cons
One of the least thing that i like is the notification is not consistent at all. Sometimes it will notify me for a list of email that are block, and sometimes the notification won't even shown. The customer support is slow in replying ticket, and has been ignored for weeks without any response. Other than that, everything else is great.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very pleased with Spam Titan.
Reviewed on 15/02/2024
Very positive. After making several comparisons, and choosing SpamTitan, I am very pleased with...
Very positive. After making several comparisons, and choosing SpamTitan, I am very pleased with the choice. It does exactly what we need it to do, requires minimal interaction and is very easy to use.
Pros
Quick to implement, ease of use for users and admins, and very effective in its performance.
Cons
Have not encountered any features or operational attributes that I consider cons. Every product can be improved over time, but SpamTitan has performed excellently thus far.
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cut my inbox volume by half (yes that much spam!)
Reviewed on 09/11/2024
This is my first time using the service like SpamTitan, I was impressed with how easily it was set...
This is my first time using the service like SpamTitan, I was impressed with how easily it was set up with the help of their experienced staff.
Pros
I didn't have a clue as to how to set it up but the SpamTitan team walked me through it with ease.
Cons
Nothing comes to mind. There are a few very minor tweaks in the UI that could be made, but it's obvious the SpamTitan engineers are constantly making small upgrades to the overall product.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does what it says on the tin
Reviewed on 31/10/2024
Experience has been very positive. Was sceptical at first, but my expectations have been exceeded
Experience has been very positive. Was sceptical at first, but my expectations have been exceeded
Pros
It is quite simply very effective. Reduces almost all Spam
Cons
Nothing really. Sometimes, tech support can be a bit tardy, but any issues I have had have been resolved satisfactorily within a few hours
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cost effective and easy to use
Reviewed on 12/02/2024
Pros
The configuration of SpamTitan is very easy and allows for quick deployment.
Cons
The user portal for accessing user settings and filtering is quite dated and could use a facelift.
Alternatives Considered
Sophos EmailSwitched From
Sophos Email- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Why SpamTitan Is The Best Security Solution
Reviewed on 04/06/2024
Pros
It comes with amazing cyber security features
The software also makes email security features and network security management easy
Cons
SpamTitan has all security features we desire. No complaints.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Spam Titan Rocks
Reviewed on 26/09/2023
Well worth the investment in the product, they are innovative and have excellent customer service.
Well worth the investment in the product, they are innovative and have excellent customer service.
Pros
The ease of use in getting these services up and running, then the ease of use across the board.
Cons
Not a con, however, they need to work more on end-user spam reporting, I use KB4 for this and would rather this service be in ST and or sync the lists that and black to defender as my secondary.
Alternatives Considered
Microsoft Defender for Office 365Reasons for Switching to SpamTitan
We use Spam Titan as a primary for the feature and ease of use, Defender is our secondary filtering- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An excellent spam blocker for the price!
Reviewed on 26/07/2022
Its been good, but on initial setup it grabbed a lot of good email and marked it as potential spam....
Its been good, but on initial setup it grabbed a lot of good email and marked it as potential spam. Quarantining calmed down after a bit - we use the service with multi-tenants.
Pros
Setup was fairly easy and the techs took their time to help us understand the install process.
Cons
The 30 day storage aspect is weak as is the ability to read contents and once its been delivered there is no resending. The multi-server cluster setup often requiores making sure searches are on both nodes or you may miss what you're looking for!
Alternatives Considered
Barracuda Email Security GatewayReasons for Choosing SpamTitan
Barracuda was getting difficult to deal with, tech suppport was weakeking and pricing was through the roof.Switched From
Barracuda Email Security GatewayReasons for Switching to SpamTitan
Simplified interface, ability to work with multi-tenants - in the cloud control.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SpamTitan Review
Reviewed on 12/02/2024
Overall experience is great. I have recommended this product to other peers.
Overall experience is great. I have recommended this product to other peers.
Pros
Ease of use and Deployment is what we liked most of SpamTitan.
Cons
Setting up to capture all the SPAM. Just takes some time to setup and get it to capture just the SPAM.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cut through the Spam With Ease!
Reviewed on 24/08/2023
My whole goal was to cut down on spam. The product works very well for that.
My whole goal was to cut down on spam. The product works very well for that.
Pros
Easy to set up and use on a daily basis.
Cons
I don't have any complaints. It works well and it's easy & accurate.
- Industry: Outsourcing/Offshoring
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Cybersecurity first
Reviewed on 15/12/2023
Pros
It's a great app for cybersecurity and firewall, additional for other projects
Cons
So far, I have no cons with using the app.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IT Manager will thank you for this software
Reviewed on 28/04/2023
Add email to the white list
Add email to the white list
Pros
Filter all the email, and these is very powerful function and I use everyday. Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.
Cons
Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to configure, effective Spam filter
Reviewed on 24/02/2023
It just works.
It just works.
Pros
What's to say? It blocks spam, has an easy to use interface, and sends emails every day with emails caught in quarantine. SpamTitan works well enough that you forget it's there.
Cons
For newsletters: I wish there was a setting that would let you whitelist the Reply-to address automatically instead of the auto-generated one time email.
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SpamTitan - a great service for a great price
Reviewed on 29/06/2021
We had to quickly change spam filtering services due to licensing changes, and some other circumstan...
We had to quickly change spam filtering services due to licensing changes, and some other circumstances. We didn't want to sign a year or longer contract. SpamTitan was highly rated in a number of the forums that I looked at. The pricing was great for what we needed, and it was month to month.
When I set it up to test, it worked just as I had hoped. The migration from our previous vendor was painless, and kudos to them that we were able to export things like our allow/block lists. There was a minimum of massaging of those lists to get them into SpamTitan.
We did have some snags the first few days, and support was ready and able to get things fixed. There was sufficient follow-up. The experience overall was fantastic.
Pros
Easy to implement
Great support
Month to month, no long term commitment
Has all the features I needed
Good user interfaces, both admin and general user
Little user training required
Cons
Support is out of Ireland, so there is often a lag in response
Billing has been a bit difficult to sort out, 3rd party billing company
Mail logs only kept for about 30 or 45 days, I would like 6 months available
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
SpamTitan works great -- until it doesn't
Reviewed on 02/10/2021
I am spending 30 minutes writing a review in the hope that other people will make a better first...
I am spending 30 minutes writing a review in the hope that other people will make a better first selection than we did. Our experience showed us that the product is only marginally reliable and their support is god-awful.
Pros
Was easy to implement and, as the title said, it worked great until it did not.
Cons
This is a cloud-based product. In early August, the product totally failed. (it was a Friday morning in the US, but dont remember the date as we have moved on to an)other product). Just noticed that we were no longer receiving emails. Rerouted DNS to cut SpamTitan out of the loop and email (unfiltered) started flowing. Contacted Spam Titan and they confirmed that the cloud instance on which we were running was offline for unknown reasons.
Our business is 24x7. We ran without Spam Titan on Friday, and Saturday, and Sunday, and Monday. We called for updates, on Friday afternoon, Saturday, Monday, and Tuesday. Each time, there were no updates and were told that we would updated by email and by phone if we left our best contact number.
Well, that never happened. Interestingly, we were not offered to route through any other web-instances.
By late Tuesday, we had already vetted another product and moved our production platform to the new provider.
Their support SUCKS. Moreover, I am going through the same goat-ropin' with trying to cancel my subscription. If you call them and make the appropriate selection, you always go to voice-mail (again, no callbacks). If you select "technical support", they have to connect you with Customer Service (one time out of two tries, I got a live CS person and they told me that they would have to connect me with "retention". Again, no one was available but was promised that someone would call me back -- never happened.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SpamTitan Provides Excellent Protection
Reviewed on 14/11/2022
It has been fantastic and I absolutely love the product.
It has been fantastic and I absolutely love the product.
Pros
Integration was easy, post sales team ensured all the steps were taken correctly and it is highly effective.
Cons
The layout is slightly dated and reminds me of older software like Magento's backend. Graphs could be flashier and there could be more of them, but these are minor things for me. However, they may matter more to others.
Reasons for Switching to SpamTitan
Ease of integration, archiving, and price- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient and Effective Spam detection Solution - Leader in Spam detection!!!
Reviewed on 07/11/2022
Efficient and Effective Spam detection Solution.Very very effective spam prevention!
Efficient and Effective Spam detection Solution.Very very effective spam prevention!
Pros
Spam detection and prevention management, Threat intelligent system, Spam remover system
Cons
Slow in taking more actions as required.Too much alerts on the solution
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My choice for anti-spam software
Reviewed on 13/08/2021
Pros
SpamTitan is actually really worked, and has really decreasing the amount of spam email that i have receive before. It only need to be setup onetime, and most of the time, i don't even have to monitor the report as they rarely blocking a legitimate email that are sent to my email.
Cons
There are some feature that are not available at the moment on the software, like to preview the content of the spam email, without having to whitelisting the email. It will be a good feature, so user can totally know what is the content of the email that has been blocked from the main inbox.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Decent features for the price could do with some more features. Would still recommend.
Reviewed on 13/07/2018
Spam is removed.
Spam is removed.
Pros
Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.
Cons
The following lets it down:
1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better.
2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it.
3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers.
4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.
Response from TitanHQ
Hi Conor,
Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows:
1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report.
2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers.
3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided.
4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic.
We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback
Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Protect your mail from spam and insecure emails by using spam Titan
Reviewed on 29/11/2022
SpamTitan is considered one of the basic and indispensable programs in protecting e-mail messagesFro...
SpamTitan is considered one of the basic and indispensable programs in protecting e-mail messagesFrom random, annoying and harmful messages, it is characterized by very reasonable prices.
Pros
filter inbox from spam, harmful messages
Cons
design the app is't in the modern layout
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
easy to manage, almost no false positives.
Reviewed on 05/09/2018
I'm very satisfied with this product. We manage several installation on both single mail server and...
I'm very satisfied with this product. We manage several installation on both single mail server and multi mail server configuration. It is very easy to setup and maintain which makes it a perfect software for production environments.
Pros
What I like the most about this software is the fact it is an appliance that can run as a Virtual Machine.
It highly simplifies the implementation of the product in any environment or architecture.
It is easy to manage any internet domain and all the rules to them related.
It supports more mail servers.
It makes use of 2 different Anti-Virus to reduce the risk to let Viruses pass the appliance.
Cons
the outlook addin or the way for the user to manage their quarantine is not the easiest. it could be managed in a different way, especially for MS Exchange users.