--- description: Learn more about Promo.com. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Promo.com Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Promo.com](/software/110997/promo) # Promo.com Canonical: https://www.getapp.com.au/software/110997/promo Page: 1 / 10\ Next: [Next page](https://www.getapp.com.au/software/110997/promo?page=2) > Promo.com is the \#1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively. Grow your business with the power of video\! > > Verdict: Rated **4.3/5** by 212 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Promo.com \- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more. - Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed. - Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more. - Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos. - Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios. - Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 212 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Promo - **Location**: Tel-Aviv, Israel - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 199.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina and 148 more ## Features - Animation - Audio Capture - Automated Publishing - Brand Overlay - Closed Captions - Collaboration Tools - Content Library - Content Management - Customisable Branding - Customizable Templates - Drag & Drop - Image Editing - Labeling - Media Library - Mobile Screen Support - Multi-Channel Distribution - Multi-Channel Marketing - Multimedia Support - Privacy Options - Rapid Creation ## Integrations (5 total) - HubSpot Marketing Hub - Instagram - Meta for Business - Twitter/X - Wistia ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) ## Related Categories - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) - [Video Management Software](https://www.getapp.com.au/directory/590/online-video-platform/software) - [Video Editing Software](https://www.getapp.com.au/directory/1385/video-editing/software) - [Video Making Software](https://www.getapp.com.au/directory/1635/video-making/software) - [Video Marketing Software](https://www.getapp.com.au/directory/1831/video-marketing/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.com.au/software/20444/hubspot-marketing) — 4.5/5 (6220 reviews) 2. [Instagram](https://www.getapp.com.au/software/107131/instagram) — 4.7/5 (5144 reviews) 3. [Snapchat for Business](https://www.getapp.com.au/software/109331/snapchat) — 4.6/5 (1133 reviews) 4. [Meta for Business](https://www.getapp.com.au/software/91327/facebook) — 4.4/5 (2372 reviews) 5. [Zoho Social](https://www.getapp.com.au/software/102087/zoho-social) — 4.7/5 (3388 reviews) ## Reviews ### "Great Value" — 5.0/5 > **Sandy Jabo** | *12 June 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: There are a lot of free clips and music available to create my videos. I really like the text functions - I just pick the effect I want to work with (out of many\!) and type in my text. It's very easy to use. > > **Cons**: There is a learning curve. It took me a while to figure certain things out. And while custom service was very nice, the person never did resolve my issue. I finally resolved it on my own. > > I use promo to create social media content in order to keep my business on people's minds. I've had good interaction with my video posts created on Promo, and I'm very happy with it. ----- ### "Promo works well for simple videos but could be better" — 4.0/5 > **Eric C.** | *16 October 2020* | Internet | Recommendation rating: 8.0/10 > > **Pros**: Promo is relatively simple to use, even for non-tech people. There is a wide range (millions they claim) of video clips available and a pretty good selection of music---all royalty-free. You own the final product and can do whatever you want with it. The price is moderate. > > **Cons**: Promo began by allowing users to start from scratch with a blank template, but then created their own templates that you are forced to use or get creative about to customize. No amount of logic or pleading with their customer service ever made a difference. Their in-house creative videos are almost all really amateurish creatively, except for the exercise videos. The music selection hasn't seemed to expand or improve much during the two years I have used Promo. So, you have to work with what they have, which isn't all that bad. They are always trying to upsell me on a plan I don't want. Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of doing voiceover narration with the videos, they still do not offer this. A partnership with VoiceBunny or Voices.com or Fiverr would enable users to hire voiceover talent to create videos that didn't just consist of video, slides, and music. > > I don't use it as much anymore because the product simply hasn't evolved the way I want it to so that I can get the creative results I want. It's somewhat frustrating. We do still use it though. It enables me to do a custom video of 10 - 30 seconds quickly and easily. I own an executive recruiting firm and we produce a custom video to accompany every new job search, pushing it out over social media and on our website. ----- ### "Horrible service and staff is VERY unhelpful" — 2.0/5 > **Marina** | *30 March 2022* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Premium templates are good, but way too many technical issues. I can't say anything good about Promo. > > **Cons**: TOTAL SCAM\! Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're ready to publish, it won't publish. Customer service was not helpful. > > I contacted the Promo team countless times, because their videos just would not download and elements would load incorrectly for me. When I wanted to cancel, they offered to downgrade my account so that I would pay less. When they downgraded my account to $20 instead of $50, I not only still had technical issues, BUT Now I couldn't even use PREMIUM videos, even though in my account it said I had 66 premium videos to use. I even sent them a screenshot. WTF. I am so mad. I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. TOTAL SCAM. DON'T SIGN UP. ----- ### "Promo.com is brilliant for driving awareness of your company." — 5.0/5 > **Bruce** | *26 May 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The variety of videos offered is incredible. The search features are highly accurate in terms of meeting my needs. As a former advertising executive, I love the fact that I have professional videos for my mental health company in a fraction of the cost and time. The longest a video has taken me to create, with myriad alternatives is 3 hours. I usually create within two hours. Here's an example: https://promo.com/share/5ce6ce1c861eda3c9f78c4d0?utm\_source=single\_shared\_link > > **Cons**: Not much to dislike. They are continually adding new features. > > I use promo.com for generating awareness of our new services and sending people to our website for conversion. I also use the free version to teach my college marketing students to create videos for their own future jobs or businesses. ----- ### "Excellent service\!" — 5.0/5 > **Veselin** | *23 July 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: it's super easy to create videos; huge collections of videos > > **Cons**: the small number of available text effects > > Excellent service\! Greate support team\! ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.com.au/software/110997/promo?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110997/promo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data