--- description: Learn more about InfluxMD. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: InfluxMD Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/937/healthcare-crm/software) > [InfluxMD](/software/110867/influx-md) # InfluxMD Canonical: https://www.getapp.com.au/software/110867/influx-md Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/110867/influx-md?page=2) > Influx MD is an all-in-one sales and marketing solution designed for healthcare professionals from solo, group or hospital medical programs, with a built-in CRM > > Verdict: Rated **4.5/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of InfluxMD Use Influx MD’s built-in medical CRM to manage a contact database and view a single page view of all relevant information for every lead. The Clinic Link self-service support portal also provides leads with educational resources, communications, and schedules. Create secure forms for contact, registrations, information collection, and education with the Influx MD form builder with a drag and drop interface. Forms can be integrated into any website to gather leads or data. Schedule events including live seminars, one-on-one sales meetings, telephone information sessions, and more with Influx MD’s events scheduling tool with a schedule builder, drag and drop interface, registration forms, self-scheduling tool, and reminders. Manage security and compliance with features such as data privacy within the communication channels, HIPAA compliance for collecting data, and guaranteed compliance for online meetings and events. Communicate effectively and securely with leads thanks to Influx MD’s integrated email and messaging tools. Clients can use the Clinic Link platform to message health professionals and emails can be sent directly from within Influx MD. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 18 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ifX medical - **Location**: Jacksonville Beach, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 397.00 - **Pricing model**: Flat Rate - **Pricing Details**: Starting at $397/mo 15% discount for annual payment - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Automated Scheduling - Autoresponders - Behavior Analytics - Billing & Invoicing - Brand Guidelines - CRM - Calendar Management - Calendar/Reminder System ## Integrations (22 total) - Acuity Scheduling - AdvancedMD EHR - AgencyBloc AMS+ - Athena - Calendly - Candid Health - Cerbo - CharmHealth - DrChrono - Elation - Google Calendar - Healthie - InfluxMD - ModMed - Open Dental ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Healthcare CRM Software](https://www.getapp.com.au/directory/937/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.getapp.com.au/directory/937/healthcare-crm/software) - [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software) - [Lead Generation Software](https://www.getapp.com.au/directory/1047/lead-generation/software) - [AI Marketing Tools](https://www.getapp.com.au/directory/3873/ai-marketing-tools/software) - [AI Sales Assistant Software](https://www.getapp.com.au/directory/3872/ai-sales-assistant/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [ECP](https://www.getapp.com.au/software/131351/ecp) — 4.7/5 (152 reviews) 5. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "Influx is a useful tool for healthcare professionals" — 4.0/5 > **Kara** | *24 February 2020* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: A few clinical sites that I was at used Influx, and it was rather useful. It is HIPPA compliant which makes data sharing seamless. > > **Cons**: There were times where the software would freeze, and it took a bit to get used to the interface but overall it was a useful tool. > > Overall, Influx MD is a useful addition to many healthcare settings. ----- ### "Patient management made simple" — 5.0/5 > **Alex** | *18 August 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Clean and simple way to organize patient data. Helps me manage outreach efforts and follow up with leads. Support is easily accessible. > > **Cons**: Occasional issues saving new contact forms. Would like to be able to customize fields on page views for patients. ----- ### "Product limitations exacerbated by major customer service challenges" — 3.0/5 > **Tamara** | *24 September 2021* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: We were thrilled to find a HIPPA-compliant CRM software solution at such a reasonable price point. We read great reviews on multiple software sites, and the overall solution was positioned to us as user-friendly so that we would need limited support after implementation. > > **Cons**: The software itself had some limitations when it came to customizations that met our process needs. Additionally, certain fields would become locked by the system once entered, and our users had to go through the InfluxMD ticketing process just to change basic field entry data, which is quite cumbersome when you consider that user error happens regularly, and the need to edit leads data also happens regularly. Reporting capabilities were very disappointing. We had to initiate a new ticket/request for every basic reporting need, and the team delivered the bare minimum as far as the fields/output of the reports we did request. I highly recommend ensuring you get the reports you want prior to implementation, as this team seems to be "hands-off" when it comes to requests post-launch. > > Our biggest concern (and ultimately the primary reason for terminating our contract) was the terrible customer service we received. We started with one primary contact during the onboarding process, and after we had multiple questions related to development, a developer seemed to step in as our primary contact going forward. He was consistently rude, dismissive, and defensive--despite every attempt to have an open conversation about how we could repair the relationship and better partner moving forward. When we pointed out errors that needed to be fixed, it was often responded to with finger-pointing the blame towards someone on our team. It was very frustrating, and we made many compromises during our set-up process simply out of the desire to be finished with the constant communication headaches. We chose InfluxMD, in part, because of the positive reviews we read during our research. We wanted to do our part to ensure the other side of the experience is also represented, because our experience was anything but positive. We have thankfully found a software partner who meets all the technical needs that InfluxMD could not accommodate, and who has a wonderful team who collaborates and partners well. ----- ### "Excellent Software That Enables Rapid Growth" — 5.0/5 > **Greg** | *17 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: • Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team > > **Cons**: • Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature. > > In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year. ----- ### "The software has helped increase business tremendously. It's been wonderful." — 5.0/5 > **Felecia** | *7 December 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way. > > **Cons**: In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer. > > Increased patient volume and revenue. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/110867/influx-md?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110867/influx-md) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data