---
description: Learn more about C2Perform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: C2Perform Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Hospitality LMS Software](/directory/2779/hospitality-lms/software) > [C2Perform](/software/110703/educationfolder)

# C2Perform

Canonical: https://www.getapp.com.au/software/110703/educationfolder

> EducationFolder is a performance management suite for inbound \&amp; outbound contact centers, covering training, coaching, quality assurance, task management \&amp; more
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of C2Perform

 The learning management system allows users to identify coaching requisites, schedule training, and track course completion.&#10;&#10; Recurring tasks can be assigned automatically, and manual tasks can be created as they arise, with a task widget, automated notifications, and reminder emails to ensure that no tasks are forgotten.&#10;&#10; A multi-channel communication system is included in EducationFolder, with team chatter, banner ad-style messages, and portals.&#10;&#10; The customizable employee management system tracks employee attendance and gives supervisors visibility into policy compliance.&#10;&#10; The knowledge base provides agents with information on demand, with the aim of reducing call time and improving customer satisfaction, and supervisors can utilize the built-in analytics to identify trends.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: C2Perform
- **Location**: Roswell, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: USD 5.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact EducationFolder for full pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Brazil, Canada, Mexico, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Blended Call Center
- Campaign Management
- Email Reminders
- Gamification
- Inbound Call Center
- Learning Management
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progress Tracking
- Reminders
- Reporting & Statistics
- Talent Management
- Training Management

## Integrations (2 total)

- Five9
- Salesforce Sales Cloud

## Support Options

- Phone Support

## Category

- [Hospitality LMS Software](https://www.getapp.com.au/directory/2779/hospitality-lms/software)

## Related Categories

- [Hospitality LMS Software](https://www.getapp.com.au/directory/2779/hospitality-lms/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Certification Tracking Software](https://www.getapp.com.au/directory/2967/certification-tracking-software/software)
- [Healthcare LMS Software](https://www.getapp.com.au/directory/2935/healthcare-lms/software)

## Alternatives

1. [LearnUpon](https://www.getapp.com.au/software/91092/learnupon) — 4.7/5 (131 reviews)
2. [Centralpoint](https://www.getapp.com.au/software/111983/centralpoint) — 4.6/5 (9 reviews)
3. [Absorb LMS](https://www.getapp.com.au/software/101753/absorb-lms) — 4.5/5 (329 reviews)
4. [360Learning](https://www.getapp.com.au/software/100000/360learning) — 4.7/5 (484 reviews)
5. [iSpring LMS](https://www.getapp.com.au/software/103467/ispring-learn) — 4.7/5 (186 reviews)

## Reviews

### "Educationfolder is a great tool to organize and assist with training and teaching" — 4.0/5

> **Nicholas** | *13 July 2018*
> 
> **Pros**: I enjoy the fluidity of the product. It was very beneficial and useful in terms of allowing me to use it in ways that supported my needs.
> 
> **Cons**: I had some issues with understanding and finding items on the interface.  i found things a bit complicated from the get go, but this may be because I do not specialize in training. My partners did not have these issues.

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### "It is a very easy to use product which allows us to better manage our center." — 5.0/5

> **Sam** | *31 October 2017* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The quality assurance  module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs.
> 
> We are better able to manage our call center.  It allows us to perform eLearning, provide our agents with a Knowledge Base, perform Quality Assurance and record our coaching sessions.&#13;&#10;&#13;&#10;It is a great tool for us.

-----

### "The learning management system allows users to identify coaching requisites, schedule training, ...." — 4.0/5

> **Verified Reviewer** | *9 March 2018*
> 
> **Pros**: The quality assurance module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs.
> 
> **Cons**: The quality assurance module gives not us all the features we need to manage our quality process, disputes, calibrations and agent sign offs.

-----

### "Educationfolder review" — 5.0/5

> **Jennifer** | *24 January 2019* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: I really liked this software because it helped me train my coworkers and new hires. It showed me how to implement new strategies into my teaching that i would have never thought of. It helped me become a better teacher.
> 
> **Cons**: I didn’t agree with everything on the software. some of the options it gave me i didn’t like but i think it has to do with the type of person you are and how you want to teach others.
> 
> Overall it’s a good tool to use if you need some ideas on how to be a good administrator or teacher.

-----

### Review — 4.0/5

> **Kingsley** | *11 October 2018* | Research

## Links

- [View on GetApp](https://www.getapp.com.au/software/110703/educationfolder)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/educationfolder/> |
| en-AE | <https://www.getapp.ae/software/110703/educationfolder> |
| en-AU | <https://www.getapp.com.au/software/110703/educationfolder> |
| en-CA | <https://www.getapp.ca/software/110703/educationfolder> |
| en-GB | <https://www.getapp.co.uk/software/110703/educationfolder> |
| en-IE | <https://www.getapp.ie/software/110703/educationfolder> |
| en-NZ | <https://www.getapp.co.nz/software/110703/educationfolder> |
| en-SG | <https://www.getapp.sg/software/110703/educationfolder> |
| en-ZA | <https://www.getapp.za.com/software/110703/educationfolder> |
| es | <https://www.getapp.es/software/110703/educationfolder> |
| es-CL | <https://www.getapp.cl/software/110703/educationfolder> |
| es-CO | <https://www.getapp.com.co/software/110703/educationfolder> |
| es-MX | <https://www.getapp.com.mx/software/110703/educationfolder> |

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