--- description: Learn more about Collect.chat. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Collect.chat Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Collect.chat](/software/110625/collect-chat) # Collect.chat Canonical: https://www.getapp.com.au/software/110625/collect-chat Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/110625/collect-chat?page=2) > Collect.chat is an interactive chatbot platform which allows businesses to collect data, feedback, leads, bookings, \& more on autopilot > > Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Collect.chat Build a chatbot without any coding knowledge. Utilize Zapier integration to connect with hundreds of other apps. Access a dozen question templates. Visualize data collected from Collect.chat. Receive automatic notifications via email. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 43 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Micro.company - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 24.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Free Lite: $18/month Standard: $35/month Plus: $69/month Agency: Custom pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada and 92 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Collaboration Tools - Customisable Forms - Customizable Fields - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Multi-Channel Data Collection - Multi-Language - NPS Survey Structure - Negative Feedback Management - Real-Time Notifications - Reporting/Analytics - Survey/Poll Management ## Integrations (9 total) - AWeber - Google Analytics 360 - Google Calendar - Google Sheets - HubSpot CRM - Mailchimp - Pipedrive - Salesforce Sales Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.com.au/software/20444/hubspot-marketing) — 4.5/5 (6220 reviews) 2. [Google Ads](https://www.getapp.com.au/software/101257/google-ads) — 4.4/5 (1006 reviews) 3. [Wix](https://www.getapp.com.au/software/90955/wix) — 4.4/5 (10606 reviews) 4. [MailerLite](https://www.getapp.com.au/software/10156/mailerlite) — 4.7/5 (2256 reviews) 5. [Brevo](https://www.getapp.com.au/software/91466/brevo) — 4.6/5 (3408 reviews) ## Reviews ### "a quick way to create chatbots for your websites and increase conversions." — 4.0/5 > **Nishant** | *23 January 2018* | Recommendation rating: 7.0/10 > > **Pros**: It was super easy to deploy it on the website. I also found it quite economical when compared to other solutions. > > **Cons**: I would be happy if they can bring in flowchart type of structure to create the chat flow. It will be a lot easier for the user to visualize the outcome in case of complex chatbot. > > I have used it to increase the conversion on the website and it seems to have worked well for me. ----- ### "The user experience is great." — 5.0/5 > **Akshi** | *23 January 2018* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The user experience is great. The customization options available helps to match it with the website theme. Also, features like Zapier integration are very useful. Also, if you don't have Zapier integration as a part of your free plan, you can easily download the responses as a csv file. Logical jumps are innovative as you can easily branch out your conversation based on your users reply. Also, the ease of usability makes it one of the best chatbot. > > **Cons**: Since, analyzing the chatbot conversations can be hard, I would like to have at least 50 complete conversations in the free plan. This is because I could then analyze the performance of the chatbot and then buy a plan that suits my business needs better. Having the maximum chat limit increased to 50 would help me get an insight about how are the users interacting with my chatbot and do I need to use logical jumps or not. ----- ### "Easy to use and implement" — 4.0/5 > **Joe** | *23 January 2018* > > **Pros**: Easy to use and see results from websites instantly. We added it to our website and in our web apps and people started responding right away\! > > **Cons**: Wish it was a bit more flexible and responsive to answers and questions. Ex: if a customer chooses Yes show XYZ vs if they say no skip or show ABC ----- ### "Modern chatbot platform with excellent development team" — 4.0/5 > **Verified Reviewer** | *23 January 2018* | Recommendation rating: 9.0/10 > > **Pros**: Easy of use, responsive design and customer oriented support team creating templates and assisting very swiftly to create the bots > > **Cons**: There are couple, relatively small features listed in the support forums that after implementation would take my review of the feature set to 4 stars instantly > > Platform for creating bots for different uses ----- ### "Fairly straightforward to get started" — 5.0/5 > **Verified Reviewer** | *23 January 2018* > > **Pros**: The software specialises in automated chat with specific logic and triggers to engage with website visitor to capture leads with a chat interface. > > **Cons**: There dies not have automated AI learning capabilities. Have to program all logic, so it can be a bit tedius to setup correctly the first time. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/110625/collect-chat?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110625/collect-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data