--- description: Learn more about TextUs. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TextUs Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [TextUs](/software/110543/textus) # TextUs Canonical: https://www.getapp.com.au/software/110543/textus Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/110543/textus?page=2) > TextUs is a business-class text messaging platform specifically for inside sales, recruiting \& customer service teams, with desktop texting and CRM integration > > Verdict: Rated **4.7/5** by 126 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TextUs Existing phone numbers can be text-enabled, and users can send and manage texts from any desktop or mobile device. Group broadcasts can be sent to up to 250 contacts simultaneously, using message templates and name merge, with responses automatically converted into one-to-one conversations. Integrations with Salesforce, Bullhorn, erecruit, and other platforms allow users to incorporate text messaging in their CRM workflow. Customizable message templates, A/B message testing, and response-rate tracking enable users to optimize messages and response results. A line graph of messages sent over time gives users insight into several KPIs, including the number of messages sent, received, delivered, bounced, and the number of responses within 24 hours after sending. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 126 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TextUs - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Usage Based - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Activity Dashboard - Alerts/Notifications - Automated Responses - Campaign Scheduling - Collaboration Tools - Compliance Management - Contact Management - Customisable Branding - Customizable Templates - Data Import/Export - Drag & Drop - Engagement Tracking - File Sharing - Live Chat - Mass Texting - Message Personalization - Multi-Campaign - Prioritization ## Integrations (24 total) - ADP Workforce Now - Bluesky - Bullhorn ATS & CRM - Bullhorn Recruitment Cloud - Daxtra - Great Recruiters - Greenhouse - Herefish - HubSpot CRM - JobAdder - JobDiva - Okta - Oracle Fusion Cloud HCM - Oracle Taleo Cloud - SAP SuccessFactors HCM ... and 9 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Remote Work Software](https://www.getapp.com.au/directory/1699/remote-work/software) ## Related Categories - [Remote Work Software](https://www.getapp.com.au/directory/1699/remote-work/software) - [Internal Communications Software](https://www.getapp.com.au/directory/1267/internal-communications/software) - [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software) ## Alternatives 1. [Jira](https://www.getapp.com.au/software/9953/jira) — 4.4/5 (15312 reviews) 2. [Project Broadcast](https://www.getapp.com.au/software/2071206/project-broadcast) — 4.9/5 (647 reviews) 3. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [SlickText](https://www.getapp.com.au/software/111837/slicktext-com) — 4.8/5 (268 reviews) 5. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "My thoughts on TextUs" — 5.0/5 > **Paula** | *27 March 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Easy way to reach the nurses I work with. So I can let them know about new contracts available. In todays world I find texting the best way to reach people, better then the phone or email in most cases. > > **Cons**: Still not happy with the attchments they are to small to read and I have been unable to enlarge them and still read the content > > My experieince has been very good overall. Customer Support is excellent and I use TextUs every day ----- ### "Next Level Communications" — 5.0/5 > **Verified Reviewer** | *29 October 2018* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: The admin panel allows us to carry on multiple conversations at the same time without confusion as to which discussion thread you are replying to. > > **Cons**: The user administration is a little lacking but support makes up for this with their rapid response to support tickets. > > In staffing, the phone call has long been the communications medium of choice. The text message has quickly replaced a call as the most effective method as well and a means of getting a much higher percentage of response from our candidates. ----- ### "Do not change to Next Textus if currently using Textus" — 3.0/5 > **Shannon** | *15 October 2019* | Human Resources | Recommendation rating: 4.0/10 > > **Pros**: I loved Textus because it was so user friendly and everyone in my office could jump in and see each conversation and make sure that we were giving the correct information. Also, the customer service has always been fantastic. Even after making the switch to Next Textus, customer service has really been fantastic (thankfully, that didn't change) > > **Cons**: They took something that was sooooo user friendly and easy and made it far too time consuming and with virtually zero ease of use. I can see if they were trying to make conversations more private, but now half of my office doesn't know what anyone else is doing unless they change their parameters to open and if someone responds, you have to know where to look and it doesn't update and kicks you off the mobile app, that never had issues (that we knew of) > > LOVED the standard Textus. Don't "upgrade" unless there are specific features you are looking for that Next Textus provides. For ease of use and multiple users, Next Textus doesn't come anywhere near the great experience we ALWAYS had with the standard Textus. It is far more time consuming now that they made it "individualized".. I wish they had the option to go back, whereas with my company that is the decision they made, but would be great if it weren't "all or nothing". I think it's great if you are an individual user having individual conversations that only you are reading and answering, but if you are in an environment where everyone in the office can and does answer incoming texts (for better response time and customer service), it is simply frustrating now. ----- ### "Reaching the unreachable" — 4.0/5 > **Verified Reviewer** | *1 September 2018* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: 1. Using textus for us recuiters, making the imposaible possible. Traditional calling and emailing no longer works, specially with people who is working 2 jobs at a time. So by having a chance to text people, you get to reach out with more candidates and jobless candidates. 2. Integration with the ATS thatos setup with our firm is also a big thing. You get to ensure the accuracy of documentation and interaction with each candidates 3. Get to confirm the effectivity if this tools with the set statistics in the application > > **Cons**: This is not proven, but there were times that candidates claim that they have not received the message. > > Overall, this application is a game changer for us in communication and reaching out with the right people for the right opportunities. ----- ### "Quick And Useful" — 5.0/5 > **Verified Reviewer** | *21 April 2019* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: TextUS is very useful messaging and texting software. This could be used for texting the people across the world from virtual number. We can make use of it in our professional life by texting the message on the client's mobile so that they can see that and can revert to us. > > **Cons**: The only drawback is that you need to use this regularly otherwise the number given to you will be lost. Although you can purchase a premium to get save from this issue. Everything is good though. > > I personally text my candidates when ever they are busy or if they do not receive my emails. This is so quick and reliable you can even send emoticons as well. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/110543/textus?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110543/textus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data