--- description: Learn more about Mend. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mend Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Mend](/software/110429/mend-app) # Mend Canonical: https://www.getapp.com.au/software/110429/mend-app Page: 1 / 38\ Next: [Next page](https://www.getapp.com.au/software/110429/mend-app?page=2) > Achieve single-digit no-show rates and 90+% patient engagement powered by A.I. AI no-show and cancellation predictors, reminders, telemedicine, automated patient payments, digital forms, and scheduling. > > Verdict: Rated **4.6/5** by 920 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Mend A.I. no-show and cancellation predictors make your schedule real allowing you to maximize capacity resulting in incredible ROI. Mend appointment reminders integrate with our A.I. technology to communicate differently to high risk appointments. The result is a dramatic reduction in both no-shows and cancels while providing the intelligence to know where to optimize the schedule. Telemedicine drives patient compliance and satisfaction while making it easier to recruit providers from anywhere. Mend provides instant support to both patients and providers in the rare case of an issue. Visits happen on Mend\! Mend scheduling and patient self-scheduling allows you to book business 24/7/365 like Amazon. This is a fully automated solution that can handle your current decision trees and provider steerage needs. Mend digital forms make the clip-board obsolete and can automatically move discrete data into the patient chart. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 920 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mend VIP - **Location**: Orlando, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Launch MendFree or request a custom demo for MendEnterprise. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Puerto Rico, US Virgin Islands, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Bill Payment - Billing & Invoicing - Calendar Management - Calendar Sync - Call Reminders - Care Plan Management - Care Summaries - Charting - Chat/Messaging - Client Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Portal Software](https://www.getapp.com.au/directory/939/patient-portal/software) ## Related Categories - [Patient Portal Software](https://www.getapp.com.au/directory/939/patient-portal/software) - [Telemedicine Software](https://www.getapp.com.au/directory/961/telemedicine/software) - [Patient Engagement Software](https://www.getapp.com.au/directory/1359/patient-engagement/software) - [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software) - [Appointment Reminder Software](https://www.getapp.com.au/directory/1095/appointment-reminder/software) ## Alternatives 1. 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[Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (519 reviews) ## Reviews ### "Transforming my healthcare experience forever." — 5.0/5 > **Ronald Abilmar** | *10 September 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It's great that it has simplified and streamlined my healthcare experience, allowing me to receive the care I need quickly and efficiently. > > **Cons**: Well, sometimes I have experienced some connectivity problems or communication delays when using the platform. > > I love the flexibility it offers by allowing me to communicate with my healthcare providers via messages, video or forms, which perfectly suits my needs and preferences is great. ----- ### "Happy patient" — 5.0/5 > **Kim** | *31 January 2025* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Very easy to schedule and get answers to my issue > > **Cons**: Getting clocked out of of registering and needing chat assistance > > Very quick and thorough. Np listened to my symptoms. Prescribed something to not affect my allergies ----- ### "Helpful and functional, but needs improvement for ease of use" — 3.0/5 > **Jasmine** | *26 May 2022* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: I like that the patient/client doesn't have to deal with the process of setting up their own account. After the provider sets up the patient's account, they need only to enter their date of birth when they receive a link in order to complete assessments. > > **Cons**: It was difficult for me to access completed assessments that I assigned to clients. ----- ### "Great platform" — 5.0/5 > **Trazie** | *3 April 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Feeling the personal touch with my provider and being able to laugh, maybe even cry if needed > > **Cons**: I don’t really have any concerns about this platform > > I’ve had a couple of appointments and they’ve been really good. I’m able to see them. They’re able to see me and it’s been great. ----- ### "Thank you\!" — 5.0/5 > **Arlene** | *6 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use best virtual session medically i have ever experienced. I have tried virtual psychotherapy psychiatrist primary doctors and not satisfied with my experience. This is working for me. But could also be because I'm not depressed anymore ? > > **Cons**: I don’t know. I haven't had much experience with virtual. I usually prefer in person, probably because of my age? Modern technology sure makes life easier sometimes\!\! > > Inspirational hope excited great communication ----- Page: 1 / 38\ Next: [Next page](https://www.getapp.com.au/software/110429/mend-app?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110429/mend-app) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data