BILL Spend & Expense (Formerly Divvy) Reviews
BILL Spend & Expense (Formerly Divvy)
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418 Reviews
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy is a LIFESAVER!
Reviewed on 15/12/2022
WAAAAYYYY easier to track spending. Receipts are all in one place. Staff is able to take more...
WAAAAYYYY easier to track spending. Receipts are all in one place. Staff is able to take more ownership and complete reimbursement requests and expense tracking on the go through the app. Wonderful that it syncs with their bank accounts so disbursing reimbursements is a breeze.
Pros
Divvy was easy to set up and is easy for our whole staff to use. Our previous expense management was done more manually, was time consuming, harder for staff to use, and an all around pain. Divvy alleviated all those problems!
Cons
The only thing I dislike is not being able to sync reimbursements in QB online the same way credit card expenses can be synced. It's definitely not a deal breaker, but more time consuming for sure to have to download the reimbursements, format the csv and upload in QB, vs just hitting "sync" like you can do with the credit card expenses.
Alternatives Considered
ExpensifyReasons for Switching to BILL Spend & Expense (Formerly Divvy)
Better fit and better value- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Receipt Tracking/Company Credit Card
Reviewed on 15/12/2022
I have had nothing but wonderful and positive experiences with everyone at Divvy.
I have had nothing but wonderful and positive experiences with everyone at Divvy.
Pros
The app and platform are so intuitive and easy to use. I am amazed at how difficult our life was before Divvy and so grateful we made the switch.
Cons
I haven't come up with anything yet. So far everything works great.
Alternatives Considered
RampReasons for Choosing BILL Spend & Expense (Formerly Divvy)
I had to carry around a different credit card for each entity. With Divvy I carry one card and assign it to the correct entity with one click.Reasons for Switching to BILL Spend & Expense (Formerly Divvy)
Ramp did not have the abilty to separate the entities with QBO which was a dealbreaker.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The worst software purchase that I have ever experienced
Reviewed on 04/01/2023
Horrible and SUPER frustrating! When we were demoing the product we were told that the application...
Horrible and SUPER frustrating! When we were demoing the product we were told that the application process will take at the most a week, it took us 4 month to get our application approved. We have worked with following team: [SENSITIVE CONTENT]. It took sometimes several follow ups to get answer and any progress on the issues we were dealing with. In the end we had to go through their Credit Builder program to get set up on the system. Next was setting up integration with NetSuite, there was a small issue with set up and it took following up and 14 days for them to find solution. (having experience working with other softwares this is very very long time)And final issue, logging in only two weeks after everything was set up (users, departments, integrations ect.) we see message [SENSITIVE CONTENT]. Which we do and the support team tells us that they are closing Credit Builder program and if we are still interested in their spend software we are welcome to re-apply for Divvy at any time.This is the most frustrating experience that I had thought my career.
Pros
Can't say anything here because I didn't even have an ability to experience the software.
Cons
The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.
Response from BILL
Hello,
I apologize that your experience with Divvy has not lived up to your (and ours) expectations. It looks your account has been reopened and is being reconsidered for a credit line at this point. If you are no longer interested in being reconsidered then we can take you off the list and close your account. Please reach out to us [email protected] for further assistance. We appreciate you leaving a review, hearing your feedback will help us continue to improve the customer experience for you and others.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy is the best expense software by far!
Reviewed on 14/11/2022
Overall with Divvy, we’ve been able to increase visibility in spending, empower our employees to...
Overall with Divvy, we’ve been able to increase visibility in spending, empower our employees to make purchases and allow our budget managers control over what is being spent from their budget. It has been a win-win-win for us. I can’t recommend it highly enough.
Pros
I love that Divvy is not only free, but that it also allows you to manage expenses companywide we have about seven spenders in our small business and using Divvy allows us to assign budgets issue funds to particular employees and allow them to make purchases as needed. it also streamline to the bookkeeping process because all of the transactions are already categorized and require receipt upload it is absolutely fantastic.
Cons
It’s hard to think of anything I don’t like about the software because I love it so much the only negative I can think of is that setting it up to integrate well with your books can’t take a bit of time however, their team walks you through the entire process from beginning to end, which makes the process a lot easier.
Reasons for Choosing BILL Spend & Expense (Formerly Divvy)
We wanted to each of our employees to have their own cards and give our budget managers more visibility over what is being spentReasons for Switching to BILL Spend & Expense (Formerly Divvy)
Divvy was completely free and offered all the features that we needed to get started. The other alternatives either offered clunky integrations or some sort of upfront financial requirements. In order to get started. divvy was super easy to get approved and set up- Industry: Wholesale
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You should use Divvy, seriously.
Reviewed on 06/12/2022
I went from caputuring around 35% of my receipts using other methods to a 95% capture rate. This...
I went from caputuring around 35% of my receipts using other methods to a 95% capture rate. This brings peace of mind that we know where our funds are being spent and that they are categorized correctly and backed up by documentation.
Pros
This is a huge time saver from an administrative standpoint. The end user experience is really simple and intuitive. I feel confident I have documentation and accuracy in my expenses.
Cons
There needs to be a reporting function for reimbursements.
Alternatives Considered
ExpensifyReasons for Switching to BILL Spend & Expense (Formerly Divvy)
It's free, it's an all in one platform to get it done, and there is a lot less work on the end user.- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Wish it was better
Reviewed on 29/12/2022
Not great. Customer service is decent. Trying to get increases is difficult with little guidance on...
Not great. Customer service is decent. Trying to get increases is difficult with little guidance on why the request was declined. I am actively looking for other options.
Pros
It is easy to use in term of having cards to use.
Cons
It is cumbersome at times when trying to manage spending and reporting.
Alternatives Considered
RampReasons for Switching to BILL Spend & Expense (Formerly Divvy)
It seemed, at the time, that it would meet my business needs.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect for our small construction company.
Reviewed on 22/07/2022
Using Divvy has solved so many issues for us. First in foremost we've saved roughly 30-40 hours a...
Using Divvy has solved so many issues for us. First in foremost we've saved roughly 30-40 hours a month in receipt tracking. It's very easy to set up and use. We're very happy with Divvy.
Pros
We loved how easy it was to roll out to our employees. Each card came with instructions. Very little had to be done to get the ball rolling.
We love how visible the spend in our company is. We have a much better understanding on how much we spend per expense. A lot better than the manual method we were using.
The cards work! We've tried other services that had declined transactions on a regular basis. These cards have had no issues.
Cons
We've had very little in the way of complaints. Currently the Divvy cards have a spend limit of $100 when purchasing fuel. From my understanding this is a VISA issue and out of their control. I would also say that there are better platforms for larger businesses. Our company has around 50 employees and Divvy ended up being perfect for us.
Alternatives Considered
Expensify, Emburse Expense Professional (formerly Certify Expense), SAP Concur and ExpensePointReasons for Choosing BILL Spend & Expense (Formerly Divvy)
Mesh had problems with cards declining and the software seemed to be in a beta phase.Switched From
Mesh PaymentsReasons for Switching to BILL Spend & Expense (Formerly Divvy)
We wanted to find a platform with low monthly costs. Divvy is a free service from a business standpoint. You simply use their cards. Other platforms had this as an option but typically bundled a number of things we didn't need along with it.- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy - Always Great Service with an Excellent App
Reviewed on 03/02/2021
Divvy has allowed our organization to set more controls and give more responsibility to managers...
Divvy has allowed our organization to set more controls and give more responsibility to managers through use of individual budgets. Divvy also has transactions show up in the users transaction log instantaneously, making it easier for individuals to do all of their admin work right away.
Pros
My favorite feature is the ability to control credit lines for individuals at any given time. If an employee who rarely uses the corporate card suddenly has a need, we can adjust accordingly.
Cons
For the time being, Divvy doesn't integrate with our ERP, Netsuite. As such, I have to import into our ERP with CSVs which isn't ideal. Divvy is currently BETA testing an integration with Netsuite so we are patiently awaiting the full release of that.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy Spend Pak A Sak Inc.
Reviewed on 15/12/2022
Pros
we like the platform for administration capabilities as well as the app layout and ease of use.
Cons
splitting transactions between departments/locations is a bit clunky and could be improved
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Budget Tracking and Purchasing
Reviewed on 26/02/2024
Pros
I love using this app so I can purchase what I need and record everything. I also love that I can see how much money is left in each budget so I always know how much money there is left. If I forgot to upload a receipt, I immediately get a notification from Divvi to remember to upload the receipt. It is also very easy to request more money in a budget if needed!
Cons
You must check while budget you have selected BEFORE going and purchasing something.
Response from BILL
Thank you, Karly, for your five star review of our app! We are thrilled that you love this app for recording everything you purchase and are able to see how much is left. Also that the reminders to upload receipts are helpful and that it is easy to request more money when needed. We appreciate your feedback on having to select which budget you are on before making a purchase. We will pass this on to our product team. Please continue to provide any feedback that you might have.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bill me!!!
Reviewed on 11/06/2024
Pros
Everything, especially the ease of use..and the ease in inviting your team to payroll.
Cons
Nothing, everything was good...wish I knew about this product before now
Response from BILL
Thank you for your amazing review, Carmaria! We are delighted that you are enjoying the ease of use and ease of inviting your team to payroll with BILL Spend & Expense. Please continue to provide feedback as we are always working hard to improve our software.
- Industry: E-Learning
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for a small business
Reviewed on 26/06/2023
Overall, it's good. They send helpful information via email from time to time. Outside of that,...
Overall, it's good. They send helpful information via email from time to time. Outside of that, they are there to help if I need them and they leave me alone otherwise.
Pros
I like that there is an app, that I can attach receipts, that I can see what I've spent, that I can refer back to spending easily, and that I can pull my bills for review.
Cons
I didn't know that your points that you earn are lost at a point in time if you don't use your card as often. I lost all of my points without notice.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Divvy makes it easy to budget and allocate!
Reviewed on 11/03/2023
My experience has been nothing short of delighted!
My experience has been nothing short of delighted!
Pros
Divvy is so easy to use and works perfectly to manage multiple budgets, split expenses, and tie it all together. We love it for the vendor cards that we can issue to users in the org and for tracking our teams monthly expenses. So easy.
Cons
There isn't much that I don't like! It's maybe confusing trying to request money if you are new to the system, but once you're trained, I think it's a great tool
- Industry: Primary/Secondary Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Exactly what you need to manage expenses
Reviewed on 15/12/2022
I have been very happy with Divvy. The customer service, the simplicity of the system, the ability...
I have been very happy with Divvy. The customer service, the simplicity of the system, the ability to budget are all been what we needed in an expense company credit card system.
Pros
It allows the creation of budgets. We can create budgets and give anyone access to a budget or not. Giving us the flexibility to give everyone a card and issuing funds on an as needed basis. Divvy also is constantly looking for ways to improve the product and make it better, for instance the dashboard of how many transactions need to be approved or completed.
Cons
It is hard to think of any, one thing I would like the ability to do would be to drag an email into the receipt box as a number of receipts are not attachments or pdfs. Watch they will upgrade the system to do this in the next release.I did think of one...card holders sometimes have been denied transactions when they have funds on their cards and or budgets. This has been very inconvenient for those traveling.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally a Credit Card with All the Features We need and More!
Reviewed on 15/12/2022
We have had a great experience with Divvy. It has made accounting much easier as well as purchasing....
We have had a great experience with Divvy. It has made accounting much easier as well as purchasing. The points are an awesome perk as well.
Pros
We are so pleased with this software. The Quickbooks Desktop integration is key and the ability to add as many vendor cards as we need has made reconciling a breeze. The ability to approve funds request instantly is also a huge feature for us.
Cons
I did run into an issue where if we split a transaction to categorize it under different expense accounts when the transaction is synced it splits into two separate entries. This does not work for us so we no longer use the split feature. The work around we currently use is to enter notes about splitting the transaction then we edit it in quickbooks after we sync the transaction.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Decision
Reviewed on 15/12/2022
Pros
We love divvy and are so glad we incorporated it into our company this year. It has saved executives and a employees hours on expense reporting. It has helped us start planning budgeting. Also the requesting and approving of funds is so easy. I have and will continue to recommend Divvy to others!
Cons
The only negative is the delay on the pre loading for ACH is super long.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Divvy is an excellent overall package!
Reviewed on 15/12/2022
It's great to have a business line of credit available; really helped with my cashflow and having a...
It's great to have a business line of credit available; really helped with my cashflow and having a card to give to others over which I have such a large amount of control is fantastic.
Pros
I really like being able to upload receipts via the phone and being able to forward on email receipts because it helps me not forget!
Cons
Some of the internal menus and the incentive interface are sluggish and unhelpful. Having a year lag on rewards is also poor. Finally, I would appreciate more accountability on how credit decisions are reached. Particularly after ledgers and statement of accounts have been given.
Alternatives Considered
RampReasons for Switching to BILL Spend & Expense (Formerly Divvy)
Divvy was more welcoming and user friendly.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy - Allows us to Manage our Expenses with effectiveness
Reviewed on 09/06/2021
Pros
1) Dashboard for all transactions - allows us to work on what needs completed and then publish to QBO.
2) Automatic notifications - allows us to request receipts and categorization from cardholders in seconds.
3) Virtual cards - allows us to automate transaction entry, manage overspend with our vendors, and minimize and mitigate fraud with our expenses. If a card gets compromised we turn off that one virtual card and then create a new one within seconds.
Cons
There aren't many features built yet for Accounting Firms to manage their list of clients.
There isn't good features like Ramp & Brex to text the categorization details, notes, and receipts on the transactions.
Alternatives Considered
BrexReasons for Choosing BILL Spend & Expense (Formerly Divvy)
Capital One lacked the expense management details we were looking for- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product and Service!
Reviewed on 15/12/2022
This is a great product with good service to back it up and continual support.
This is a great product with good service to back it up and continual support.
Pros
Divvy was very easy to set up and integrate into our business. The program is easy to understand and replaced many of the manual process this company had.
Cons
We have not ran into any snags at this time.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for small organizations!
Reviewed on 15/12/2022
Divvy is a great choice for small organizations looking to beef up their internal controls and...
Divvy is a great choice for small organizations looking to beef up their internal controls and expense documentation. The transactions import to our accounting software with the click of a button, allowing users to code their own expenses without additional manual intervention. Receipts can be required so that purchases are properly documented, and manager approval is also a great way to make sure spending is staying in control. This software has many of the features I was used to with my previous large organization, without the burdensome cost.
Pros
Mobile receipt upload, transaction coding, manager approval
Cons
Top level users can approve their own expenses
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderfully Powerful Expense System
Reviewed on 16/12/2022
Wonderful. From onboarding the system until now, it’s been a wonderful experience
Wonderful. From onboarding the system until now, it’s been a wonderful experience
Pros
Love the QBO integration and how effective, intuitive and powerful that feature is. Seamless in how we experience getting transactions logged.
Cons
Automatic seemingly meaningless credit limit adjustments. This is confusing.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy is a must have app
Reviewed on 15/12/2022
A tremendous return on investment. The time savings alone are worth the cost of the app.
A tremendous return on investment. The time savings alone are worth the cost of the app.
Pros
The app is easy to install, easily synchs with QuickBooks and is easy to manage. A huge time saver with regard to expense reporting.
Cons
There was really no cons to setting up and using Divvy.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy is great. I highly recommend to companies of all sizes
Reviewed on 04/10/2022
Pros
Divvy is a fantastic solution. We have been using it for 4 years and it not only saves our travelers and admin team time each month, but we feel it saves us from unnecessary spend each month. We are heavy users of Divvy with over 40 active users. We also manage all of our business software subscriptions via the virtual card solution that Divvy offers. This provides us greater visibility into spend and keeps it organized in one place. It also prevents fraud when using the virtual card solution. And come month end we easily integrate Divvy activity into our financial close in a matter of minutes. I highly recommend Divvy for companies of all sizes. It is truly a transformational expenses/card management solution that is light years ahead of the way it use to be done.
Cons
I've been pushing for a global solution with multi-entities so we can roll out to our UK and Canadian teams. No solution offers that at this time but hoping Divvy is the first as we would likely use it.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy Highly recommended
Reviewed on 15/12/2022
Using Divvy was the best move we have made.
Using Divvy was the best move we have made.
Pros
It is very easy to set up the type of users you need for your organization. I can add and remove user with ease. I downloaded my chart of accounts to help code reciepts.
Cons
At first the reporting was not very robust but having used this product for 18 months, they have greatly imporved that functionality.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Divvy gives you back time!
Reviewed on 15/12/2022
It's been great. Implementation was easy, ordering was easy, every time I stumbled or had a...
It's been great. Implementation was easy, ordering was easy, every time I stumbled or had a question, it was answered right away.
Pros
I like how quick and easy it is to send funds to the right people under the right budgets. Full control of who gets access to what. And, it automatically prompts for receipts, which eliminates a lot about paper chasing
Cons
I wish there were auto reminders to employees with incomplete transactions.