--- description: Learn more about ShipBob. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ShipBob Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [ShipBob](/software/110269/shipbob) # ShipBob Canonical: https://www.getapp.com.au/software/110269/shipbob Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/110269/shipbob?page=2) > ShipBob brings next- \& 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed fulfillment centers. With 30+ locations across 3 continents, ShipBob's strategically located near your customers to provide cost-effective, fast shipping options. > > Verdict: Rated **3.6/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ShipBob ShipBob offers a one-stop shop for direct-to-consumer and business-to-business fulfillment with an intuitive dashboard for managing orders, inventory and returns in real time. ShipBob can connect to a single or a dozen online stores to import orders, pick, pack and ship them automatically. With warehousing locations within Bethlehem, Los Angeles, Chicago, and Dallas/Ft. Worth businesses are able to offer package delivery anywhere in the continental US within two days. Manage orders directly from within ShipBob and see their live status and tracking progress at any time to answer customers questions without searching for information. Keep tabs on what stock is available within ShipBob’s fulfillment centers and know when to order more with automatic notifications for low inventory. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 104 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ShipBob - **Location**: Chicago, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, Poland, United Kingdom, United States ## Features - 3PL Management - API - Activity Dashboard - Activity Tracking - Air Shipping - Alerts/Notifications - Backorder Management - Barcode/Ticket Scanning - Billing & Invoicing - Bills of Lading - Catalog Management - Claims Management - Contact Database - Container Shipping - Customer Database - Customer History - Customisable Branding - Customizable Reports - Data Import/Export - Data Synchronization ## Integrations (74 total) - Adobe Commerce - AfterShip - Airwallex - Attentive - Avalara - BigCommerce - Brightpearl - Brijj - CartHook - ChannelEngine - Cin7 Omni - Cymbio - EasyPost - EcoCart - Ethos ... and 59 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Order Management Software](https://www.getapp.com.au/directory/594/order-management/software) ## Related Categories - [Order Management Software](https://www.getapp.com.au/directory/594/order-management/software) - [Shipping Software](https://www.getapp.com.au/directory/222/shipping/software) - [Warehouse Management Systems](https://www.getapp.com.au/directory/225/warehouse-management/software) - [Supply Chain Management Software](https://www.getapp.com.au/directory/333/supply-chain-management/software) - [Inventory Management Software](https://www.getapp.com.au/directory/324/inventory-management/software) ## Alternatives 1. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2003 reviews) 2. [Sortly](https://www.getapp.com.au/software/112233/sortly-pro) — 4.5/5 (951 reviews) 3. [Restroworks Inventory Management](https://www.getapp.com.au/software/2052670/restroworks-inventory-management) — 4.7/5 (379 reviews) 4. [Fishbowl](https://www.getapp.com.au/software/101989/fishbowl) — 4.2/5 (1087 reviews) 5. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "Gets the Job Done Right" — 5.0/5 > **Verified Reviewer** | *5 March 2020* | Sporting Goods | Recommendation rating: 8.0/10 > > **Pros**: ShipBob handles our shipping so much better than we could have hoped for. We almost never have issues with them. Usually any issue stems from something on our end or an issue with the customer, but when there are issues the customer support staff is ready to help. The analytics tools are also a great asset for us. > > **Cons**: Like I said, there are almost never any issues. A small nitpick is that the UI is a little dated looking. This is not a knock on the functionality at all. > > My review should make it obvious that we love ShipBob. The tools they offer have been incredible for us and their team has been nothing but super helpful. ----- ### "Once you set it up, Shipbob works very nicely as a fullfilment company with woocommerce" — 4.0/5 > **Verified Reviewer** | *18 January 2018* | Recommendation rating: 8.0/10 > > **Pros**: Shipbob fully integration with your woocommerce store, automatically completing your orders and optionally sending the tracking information to the customer. Once it is setup to your satisfaction it works very nicely, and more importantly, handling \& shipping prices are generally better that what any small company will be able to get just for postage cost, particularly in international shipments. > > **Cons**: Implementation was harder than expected. Although the interface is relatively intuitive, it is not always super straight forward. Certain things require manual setup on their side, such as modifying the packing labels. Customer support has been slow to answer, particularly for technical issues with the woocommerce integration which took over a week to get the necessary feedback to fix the issue > > Once it is set up and working, we will have outsource fulfillment saving in time, money, and potentially improving on customer experience. It will allow us to be much more competitive internationally because of the intenational shipping prices they can get. ----- ### "Responsive support team - but you'll need them a lot" — 2.0/5 > **Lauren** | *14 October 2024* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: Responsive support team - which, unfortunately, I needed to contact a lot. > > **Cons**: Terrible help articles, complex setup for products and kitting. ----- ### "A good tool, but the fulfillment is a different story" — 4.0/5 > **Vuk** | *29 October 2019* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: I like how everything is nice, in big font and images, blue (rests eyes) and intuitive. It's really smart when it comes to WRO creation and simple to track costs. Their business model is really nice. The support is also amazing, and makes up quite a bit for the cons. > > **Cons**: It's missing some features that one would need when managing stock - like a quick way to view historic product count. I would also like to see better and simpler integrations for expedited shipping. Generally, connecting stores is a drag, and should not be so complex. > > The software is not so bad, as are the people in fulfillment - we have had products stolen from the warehouse, competitors' goods shipped etc. We can see who did it, but have no control over whether or not we want them still working with our product or not. The support try their best to remedy these things, and they are really great, but as long as these things keep happening, and obviously, terms and conditions don't really give you space to make up the damages to the full extent, this is not great. ----- ### "ShipBob has been an instrumental partner in scaling our business regarding operations and logistics" — 4.0/5 > **Verified Reviewer** | *22 March 2018* | Recommendation rating: 7.0/10 > > **Pros**: Fairly easy to use and customer support is always helpful. Very simple to edit orders and adjust shipping services on an order by order basis. > > **Cons**: Some features are hidden and not the most intuitive in the Dashboard. The Warehouse Receiving Order system has to change...sometimes items aren't evenly divided into boxes (i.e. you put more units in one box vs the other). It's also not the most intuitive. The ability to auto-export inventory would be very useful in syncing inventory with Shopify. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/110269/shipbob?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110269/shipbob) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data