--- description: Learn more about TrackTik. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TrackTik Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [TrackTik](/software/109883/tracktik) # TrackTik Canonical: https://www.getapp.com.au/software/109883/tracktik Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/109883/tracktik?page=2) > TrackTik’s integrated security workforce management software offers security service companies complete control of every aspect of their business. > > Verdict: Rated **4.0/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TrackTik TrackTik’s live dashboard displays action logs including checkpoints, reports, employee clock-ins, and recorded interventions in real-time, and live metrics highlighting exception, late shifts, inactive users, and more. The Guard Tour system supports barcode, QR code, NFC, and GPS checkpoints, with real-time GPS tracking throughout shifts, and GPS tracks included in automated guard tour summaries. The report builder allows users to create report templates with mandatory fields, drop-down menus, signature fields, category and incident level-based reporting, and more. Incidents can be reported across single or multiple locations, with customizable reports and interactive charts including bar charts, pie charts, line charts, heat maps, and area charts. TrackTik’s set of guarding tools includes a message board for communicating with employees, Watch Mode, which enables guards to record videos of incidents, and a panic button which automatically notifies emergency contacts by email, SMS, and in the live dashboard with the GPS location of the device, employee name, and phone number. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 83 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Trackforce - **Location**: San Diego, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact TrackTik for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Alarm Management - Alerts/Notifications - Attendance Tracking - Audit Management - Automated Scheduling - Badge Management - Benefits Management - Billing & Invoicing - Billing Portal - Budgeting/Forecasting - Client Portal - Commercial Properties - Compliance Management - Contact Database - Contingency Billing - Contract/License Management ## Integrations (5 total) - Avalara - Paycor - QuickBooks Online - Sage 300 - Sage HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Workforce Management Software](https://www.getapp.com.au/directory/267/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.getapp.com.au/directory/267/workforce-management/software) - [Physical Security Software](https://www.getapp.com.au/directory/951/physical-security/software) - [Service Dispatch Software](https://www.getapp.com.au/directory/520/service-dispatch/software) - [Rostering Software](https://www.getapp.com.au/directory/583/employee-scheduling/software) - [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [Calendly](https://www.getapp.com.au/software/102609/calendly) — 4.7/5 (4084 reviews) 3. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1420 reviews) 4. [Wrike](https://www.getapp.com.au/software/9964/wrike) — 4.4/5 (2887 reviews) 5. [Clockify](https://www.getapp.com.au/software/111353/clockify) — 4.8/5 (9235 reviews) ## Reviews ### "Great for security management." — 5.0/5 > **Andrew** | *20 March 2019* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: Easy to review edit and submit guard reports for clients. The analytics that are available after setting report categories are helpful. Generally good overall up-time and quick and snappy to move around the dashboard. > > **Cons**: While usually quick, there have been periods of extreme slowdown where report previews would take upwards of 15 seconds or more to generate making editing and review laborious when you're slogging through 100+ of them. Scheduling module could use some work. Our company looked at but ultimately elected not to use it because it had several drawbacks including not letting officer shifts overlap. > > Despite the occasional slowdown which I imagine is due to server load, it's overall a useful software package for managing multiple guards across several locations. Would recommend. ----- ### "Daily user\!\!" — 4.0/5 > **Zachary** | *1 October 2019* | Security & Investigations | Recommendation rating: 7.0/10 > > **Pros**: The ease of getting logged in and started. At my job location, all team members use this daily, we login at the beginning of shift, and out at the end. I find it easy to navigate and use the applications within the software. > > **Cons**: I really can't think of any cons about the software, maybe that occasionally it freezes up, but not sure if that's our Network, or the software. > > We use it on a daily basis, we execute reports, log our activity on the hour. And many other things. One feature I really find useful, is the fact I can go back and edit reports or logs, and also view others. I can also narrow my past reports history down to categories rather than having to search hours of back logs. Very effective software when trying to report and log activities and reports, as well as time stamps. ----- ### "A year to implement and troubleshoot" — 3.0/5 > **Paul** | *10 June 2017* | Public Safety | Recommendation rating: 4.0/10 > > **Pros**: My rep is pretty good with walking me through issues and helping me to resolve. Other than that the app itself has pretty cool features and is easy to use. > > **Cons**: One main selling point is that the system is extremely customizable. This sounds great on the sell, however, once you see how "customizable" it becomes a pain due to the fact that unless you pay for their implementation you have to figure out how to establish, implement, and operate on your own. You only get 5 hours of training, not enough\! We were sold on an all encompassing solution to fit all types of security. Their system is not set up to allow more then one person to clock in on a single site at all. So if you're doing event security you either need to have an onsite license which means everyone has to line up at your office to clock in via the laptop or computer, or manually add them in later. We were also told that the scheduling software would have a way for us to track who has seen the schedule. What we weren't told was that its optional to acknowledge and when they do you have to hunt for their acknowledgment. > > They have made great strives and have great potential but still have a way to go. ----- ### "Digital transformation for security services ? Not without TrackTik." — 5.0/5 > **Matthieu** | *27 February 2018* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: The most advanced security app and supervision plateform for security services. - Always envolving - Customization of the report (we keep our touch \!) - Analytics is a big difference \! Easier to win contract when we prove that we handle every part of our business. - Mobile Patrol and Dispatch + is really connected to our needs \! > > **Cons**: - Not the best for European market (Euro, payroll, billing, contract, ...) - Missing commercial support (Custom and branded support) - LoneWorker need integration with monitoring center (local) - LoneWorker need ManDown solution to be compliant with our country (Belgium) and most country in Belgium - We need more incedent flexibility (multiples incident type on the same report) > > To be the best outsider on our market. Use better tools than the Bigs (G4S / SECURITAS / SERIS) Less backoffice jobs - More field jobs \! To be ultracompetitive on the market with a high level of quality ----- ### "Track your Tiks" — 4.0/5 > **Sidy** | *8 June 2021* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: TrackTik is great for tracking your timesheets and making reports on the go. It's a wonderful tool for keeping your team all on the same page with feature to create different report types. > > **Cons**: Heavily relies on cellular service. Using tracktik in rural areas can sometimes be difficult if you cellular carrier is not in that area. > > Overall TrackTik is easy to use and offeres some really good features. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/109883/tracktik?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/109883/tracktik) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data