Freshteam Reviews

its a user friendly app easy to download and understand.

Pocket, friendy,its a user friendly app easy to download and understand.

Very detailed features available in this Saas model software.

Payroll not available in India, I am expecting this.

What I like about this application is that it is intuitive, easy to use and very eye catching.

From time to time, you can feel that there is downtime, especially if your database of candidates starting to get big.

The thing we were looking for the most was applicant tracking and PTO. This was solved by Freshteam.

Support is not as good as we'd hoped, but haven't had to use them too much. They aren't as responsive.

Freshteam has a lot of features starting from employee management, HR, leave management, time-off management, etc. Despite having a lot of features using the application is not complicated and everything is so well designed that using the software is super easy, the UI & UX is just awesome. I really like the time-off and leave management system.

The only thing to frown upon is that, its great for enterprises but when it comes to small organizations it becomes costly, and the free version has a lot of limitations, because of which when it comes to small orgs and startups, they look for other alternatives.

CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.

Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

I love the ATS part of the Fresh Team system - being able to manage, organize and know who to follow up with is so important to be efficient in the hiring process. The ability to collaborate across team members is also another really important feature to us.

I don't think I have any improvements to add - we don't use all the features of Fresh Team, but LOVE the ones we do use to manage applicants and interviews.

As an executive at a startup I am a big fan of most of Freshworks offerings. I have extensive experiance in the ATS space, for an out of the box ATS solution that is easy to deploy you can't go wrong with Freshteam. The low TCO makes it easy to scale from a budget standpoint.

Some UI areas could use some work, and Freshworks needs to maybe assign more resources to the knowledgebase support side of things.

I like that you can use freshteams for different things. PTO, sick days, use as a recruitment tool, etc.

I think it is a good software, maybe it can be a little more user friendly for the users.

Onboarding and profile searching. For freshers its easy to understand.

Reporting structure might be improved, some time i am not able to find the proper report.

Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application tracking system and we found Freshteams after researching multiple other platforms and it is comfortable to use it. We have been using the same from last more than 1 year

Nothing as such right now what I can think of. I am really happy that it is integrated with other job boards like indeed and linkedin. Yes, as it is integrated with career website as well, there, the UI can be improved.

The most robust tool that we use in Freshteam is the HRIS portion. We use this as an employee database to track communications, contracts, and information. We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the process was super easy and streamlined!

We cannot connect it to our payroll software (Justworks) to upload information automatically.

Adding employees is very simple
Good integrations
Friendly design

no Bulk screening of resumes based on few keywords

Job postings and Candidate management system

Analytics and bugs. Org chart could have been better.

It was easy to use and navigate, made it easier to keep track of candidates and current statuses of applicants.

Was not always intuitive, felt like if there was a way to keep track of previous applications and hiring decisions. Would also be helpful to be able to merge candidates from different channels (i.e. facebook and indeed)

I like the drag & drop resume and it pulls the info. I also like how easy it is to use.

The process of moving someone to interview offer ect. We have our own offer letters. Also trying to send people the informationw hen we talk tot hem on linked in or text.

It's easy to integrate and use. We didn't require much of training to start using it.

There can be improvement in number of profiles available, which should be more relevant also.

I like it's native design and ease of use. A large portion of my company uses this tool frequently.

We have some features that overlap with our other platform, so we are needing to assess how to migrate to one platform.

The entire process of recruitment and onboarding is so easy and new employees can be trained in a matter of two to three hours.

We would like to have more HRIS features in this software and integration with other software. We also want time and attendance module.

We mainly use this for job postings and we integrate to our website.

I can’t view previous receipts unless I ask support.

The recruiting functionalities. Its integrated with several job boards, we can sponsor and manage almost everything in one place. Also ensures that no candidate is left without an answer and/or a proper follow up.

The integration with linkedin is not fantastic. The absence management and the team calendars are not integrate with google calendar.

The interface is sleek and intuitive. It's incredibly easy to set up and get an Org Chart started, and build an employee directory with as much or as little information as you need for your company's needs. Additional custom fields can be added, and existing fields can be removed if they're irrelevant to your needs.

Each user needs an individual email account, which makes it hard to track teams where some eployees only use a shared/team email account. It also doesn't have much in the way of customizing the little overview cards for employees, so you can end up with irrelevant information showing there, or miss out on relevant info that you end up having to click into the full view to see (such as Phone number)

I like the Stages which we can change at each levels

Nothing in specific

Easy job posting
Published jobs on free job boards
Status of each candidate can be changed accordingly.

Not able to store random resumes.
Resume parsing has issues.
Does not parse resumes properly.