---
description: Learn more about Tall Emu CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Tall Emu CRM Reviews, Cost & Features | GetApp Australia 2026
---

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# Tall Emu CRM

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> Tall Emu combines CRM, inventory, purchasing, manufacturing, order management and automation in one platform. Designed for manufacturers, wholesalers and product-based businesses, Tall Emu helps eliminate double entry, improve visibility and streamline operations.
> 
> Verdict: Rated **4.2/5** by 41 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Tall Emu CRM

Tall Emu helps businesses replace disconnected software, spreadsheets and manual processes with a single platform that connects sales, inventory and operations.&#10;&#10;Eliminate Double Entry&#10;&#10;Information entered once can flow throughout the business. Quotes become orders, orders update inventory, purchasing responds to demand and accounting data synchronises with MYOB or Xero. This reduces manual data entry, improves accuracy and saves time.&#10;&#10;Improve Business Visibility&#10;&#10;Gain a complete view of customers, inventory, sales opportunities, orders, purchasing and operations from a single system. Real-time information helps teams make informed decisions and identify issues before they become problems.&#10;&#10;Connect Sales and Operations&#10;&#10;Many businesses struggle because sales, inventory and operational processes operate in separate systems. Tall Emu helps bring these areas together, ensuring everyone works from the same information and reducing communication gaps between departments.&#10;&#10;Reduce Administrative Work&#10;&#10;Workflow automation helps eliminate repetitive tasks by automatically updating records, assigning actions, creating follow-ups and sending communications. Teams spend less time on administration and more time on productive work.&#10;&#10;Manage Inventory with Confidence&#10;&#10;Track stock across warehouses, manage purchasing, monitor inventory levels and improve fulfilment accuracy. Real-time inventory visibility helps reduce stock shortages, over-ordering and costly mistakes.&#10;&#10;Streamline Manufacturing Processes&#10;&#10;Bill of materials, work orders and inventory integration help manufacturers manage production more efficiently. Monitor material requirements, track progress and keep production activities connected to customer demand.&#10;&#10;Deliver Better Customer Experiences&#10;&#10;Provide faster responses, better service and greater transparency. Customer portals allow customers to access orders, invoices, quotes and support information whenever they need it.&#10;&#10;Scale Without Adding Complexity&#10;&#10;As businesses grow, manual processes often become bottlenecks. Tall Emu provides a scalable platform that supports growth while helping maintain efficiency and control.&#10;&#10;Reduce Software Sprawl&#10;&#10;Instead of paying for separate CRM, inventory, order management, manufacturing and operational systems, Tall Emu combines multiple business functions into a single platform. This reduces software costs, integration challenges and administrative overhead.&#10;&#10;Support Long-Term Growth&#10;&#10;Tall Emu gives businesses the tools and visibility needed to improve efficiency, strengthen customer relationships and support sustainable growth. By connecting people, processes and information, businesses can spend less time managing systems and more time growing their business.&#10;&#10;Australian-Based Expertise&#10;&#10;Customers benefit from local onboarding, training and support from a team that understands the challenges faced by Australian and New Zealand businesses. This helps organisations implement the software more effectively and achieve value faster.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 41 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tall Emu
- **Founded**: 2003

## Commercial Context

- **Starting Price**: $95.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Tall Emu offers simple, transparent pricing designed for growing businesses that need more than a basic CRM, but without the cost and complexity of traditional ERP software.&#10;&#10;\#\#\# Flexible User Pricing&#10;&#10;Tall Emu is priced per user, making it easy to scale as your business grows. Businesses can start with the users they need today and add more as their team expands. Unlike many ERP systems that require significant upfront investment, long implementation projects or expensive modules, Tall Emu provides access to CRM, inventory management, purchasing, order management, manufacturing, customer service and automation capabilities within a single platform.&#10;&#10;\#\#\# 14-Day Free Trial&#10;&#10;Businesses can explore Tall Emu with a free 14-day trial and no credit card required. The trial provides access to the platform so prospective customers can evaluate how Tall Emu fits their business processes before making a commitment. A personalised demonstration is also available to help businesses understand how Tall Emu can address their specific requirements.&#10;&#10;\#\#\# Onboarding and Implementation&#10;&#10;To help customers get the most value from the platform, Tall Emu includes a structured onboarding process. Onboarding is tailored to each business and typically includes system configuration, training, workflow guidance, assistance with templates and best-practice recommendations.&#10;&#10;The standard onboarding package includes up to 10 hours of onboarding assistance delivered during the first 60 days. This helps businesses accelerate implementation, reduce disruption and ensure their team is set up for success from day one.&#10;&#10;\#\#\# Managed Support Plans&#10;&#10;Tall Emu offers optional Managed Support plans for businesses that want ongoing access to expert assistance and priority support.&#10;&#10;Managed Support includes:&#10;&#10;\* Priority support from the Tall Emu team&#10;\* Access to phone support&#10;\* Up to 4 hours of support and consulting assistance per month&#10;\* Help with questions, configuration guidance and workflow optimisation&#10;\* Ongoing access to local product experts&#10;&#10;Managed Support is ideal for businesses that want a predictable support budget and ongoing assistance as their business evolves.&#10;&#10;\#\#\# Pay-As-You-Go Support&#10;&#10;For customers who do not require a Managed Support plan, support can also be accessed on a pay-as-you-go basis. This allows businesses to request assistance only when required, making it a flexible option for experienced users or businesses with minimal support requirements.&#10;&#10;\#\#\# Exceptional Value Compared to ERP Systems&#10;&#10;Many businesses choose Tall Emu because it delivers a broad range of business management functionality at a fraction of the cost of traditional ERP solutions. Rather than purchasing separate systems for CRM, inventory management, quoting, customer service, manufacturing, workflow automation and order management, businesses can manage these functions within a single platform.&#10;&#10;This reduces software costs, minimises integration challenges and helps eliminate the inefficiencies that occur when information is spread across multiple disconnected systems.&#10;&#10;\#\#\# No Hidden Modules or Complex Licensing&#10;&#10;Tall Emu is designed to provide a comprehensive feature set without forcing businesses to purchase numerous add-ons or separate modules. Customers gain access to powerful functionality including:&#10;&#10;\* CRM and sales pipeline management&#10;\* Contact and customer management&#10;\* Inventory management&#10;\* Purchasing and supplier management&#10;\* Order management&#10;\* Manufacturing and work orders&#10;\* Workflow automation&#10;\* Customer portals&#10;\* Freight management&#10;\* Ecommerce integrations&#10;\* Reporting and dashboards&#10;&#10;\#\#\# Built for Growing Businesses&#10;&#10;Tall Emu is particularly popular with manufacturers, wholesalers, distributors and product-based businesses that have outgrown spreadsheets or are finding that accounting software alone no longer provides enough visibility into their operations.&#10;&#10;By combining multiple business functions into a single system and offering flexible pricing, onboarding and support options, Tall Emu provides an affordable path to improving efficiency, reducing manual work and supporting long-term business growth.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Malaysia, New Zealand, Thailand, United States

## Features

- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Backorder Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Bulk Ordering
- CRM
- Calendar Management

## Integrations (16 total)

- Campaign Monitor by Marigold
- Customer Portal
- Ezidebit Direct Debit
- Google Maps
- Kudosity
- MYOB Business
- MachShip
- Mailchimp
- Meta for Business
- Microsoft Outlook
- Shopify
- Stripe
- Telephone Management Software
- WooCommerce
- Xero

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software)
- [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software)
- [Predictive Lead Scoring Software](https://www.getapp.com.au/directory/678/predictive-lead-scoring/software)
- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Freight Software](https://www.getapp.com.au/directory/218/freight-management/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4462 reviews)
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6977 reviews)
3. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1308 reviews)
4. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (731 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18785 reviews)

## Reviews

### "Tall Emu CRM" — 4.0/5

> **Cynthia** | *23 May 2023* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: The customer service at this company is very good. They are responsive to all our questions at timely manner.
> 
> **Cons**: -The possibility of adding the weight per unit for each product, which would enable the automatic calculation of the weight of the order. (instead of adding weight in the product description).-alert option when a customer exceeds their credit limit. It is very essential to  have a clear image of the customer prior to process the order.

-----

### "Fantastic integration and great customer service" — 5.0/5

> **Blair** | *22 May 2023* | Renewables & Environment | Recommendation rating: 8.0/10
> 
> **Pros**: As a company that works with MYOB AccountRight we really needed a CRM that would connect easily to this system. We found the connection between MYOB and Tall Emu to be seamless.
> 
> **Cons**: Migrating CRM’s is never a fun process but the customer support was there when the going got tough.As a data nerd I would like to be able to customise reports myself multiplying custom fields and reporting on them but this is frequently being updated so it’s possible it’s already been resolved.
> 
> Overall it’s been a very positive experience and we will continue to use and customise it.

-----

### "Locally built and locally supported for local business" — 3.0/5

> **Andrew** | *3 January 2024* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: The onshore team based in Sydney were very knowledgeable and keen to assist where possible. Tall Emu has come a long way since we first started using it.
> 
> **Cons**: In inability to integrate with Xero was a majority hurdle for us. To my knowledge, this has now be fixed.
> 
> I liked using Tall Emu however due to decisions higher up the chain, we moved to different CRM. Tall Emu as simple and easy to use.

-----

### "The right choice" — 5.0/5

> **Mark** | *16 June 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Tall EMU is the backbone of our business. Being able to view everything from a customer/company perspective, inventory management, integrating with shopping carts and accounting packages were key requirements. In researching the market we couldn't find anything that came close in terms of breath and depth of features at this price point. Getting a B2B portal out of the box was the cream. Packages often claim seamless integration but it is rarely true. So far we find the Tall Emu integrations simply work and easy to setup.
> 
> **Cons**: We work on a Mac platform and the Outlook integration isn't available yet, although this is on the roadmap we are told. Some fields can't be block updated at this time.
> 
> Flowing information between customers, companies and accounting packages without having to re-enter or have complicated integrations has been fantastic. The support staff actually know and understand the product, provide great advice, and get back to us quickly with clear steps/options when we hit a challenge. With 30 years working in various environments I find this to be quite rare.

-----

### "Great CRM for any growing business" — 4.0/5

> **Riad** | *30 July 2021* | Biotechnology | Recommendation rating: 8.0/10
> 
> **Pros**: Intuitive and very easy to use.&#10;Connects readily and easily with accounting software (MYOB).&#10;Proactive and prompt support team.&#10;A lot of demonstration and detailed explanation videos on the website.
> 
> **Cons**: The Name (doesn't do the product any justice).&#10;Being able to create your own reports, would be better than the standard pre-loaded reports.
> 
> It has served the business well so far, and I am impressed with the continued efforts to improve and develop it further.

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