uLawPractice Reviews

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81 Reviews
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommended Software for Legal Services
Reviewed on 11/08/2021
This is a great program and comes with excellent service due to the hard work and responsive staff...
This is a great program and comes with excellent service due to the hard work and responsive staff that are behind the software and its functionality. I can email them with any questions and they personally respond in a timely manner, with a personal answer to my questions.
Pros
This program is very easy to use and is compliant with all of the requirements held by the Law Society of Ontario. The program is built for legal professionals, and contemplates the needs of the legal services industry that wouldn't have been considered by other generic programs. Everything I need for case management, accounting, billing, and client management are integrated into this single program and it is extremely useful. The amount of time I save using uLaw is incredible. The more time I have to spend on files, the more revenue my firm can produce. This program pays for itself. The staff are also incredibly responsive and hospitable. They reply to your concerns directly, and have one-on-one training sessions where they walk you through every facet of the program. That makes it a very reliable service and a program I would highly recommend.
Cons
The Calendar is useful but could be expanded to actively notify me of upcoming deadlines. At present, you need to check it daily to see what is coming up, but overall, that isn't a big deal. There are plenty of affordable programs that only do that one thing, to complement everything else that is offered by uLaw.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Perfect for Trust Accounting!
Reviewed on 17/09/2021
Ulaw has proven to be a powerful tool for our office. It simplifies Trust Accounting and thus...
Ulaw has proven to be a powerful tool for our office. It simplifies Trust Accounting and thus makes our office audit ready thanks to the many reports that are available. Customer support is key and there is always someone ready to assist with concerns. If a modification is suggested to the support team, they absolutely consider what is being suggested and do their best to implement such. There are a couple of minor drawbacks but overall this is a good product.
Pros
Ulaw has proven to be an effective tool for our Trust Accounting. Once the Trust Bank Reconciliation is complete, Ulaw automatically compares it to my Client Trust Ledger to ensure I am Law Society Compliant. It provides our office with all of the documents and reports required for a Law Society Audit with a few simple clicks. The other great benefit is that it is cloud based so staff can work from anywhere, anytime.
Cons
Our practice has had issues with the speed of the program, however, some of that falls on the type of devices being used. We have also had several minor issues with the program itself. The great thing is, once these issues are brought to the attention of support...they try their best to make changes to improve the program.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I'm happy I went with ULaw
Reviewed on 27/07/2016
From the start, ULaw has been a good program to work with. It may not be quite as user friendly as...
From the start, ULaw has been a good program to work with. It may not be quite as user friendly as the ads would suggest, but the customer support is really good.
Pros
It is great to manage the accounting end of the business.
Cons
Some of the forms do not populate as well as they should, are incomplete, or do not allow for adjustments. I wish I could upload my own letter templates, which would speed my work up significantly.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Asset To Legal Practice
Reviewed on 02/01/2023
Pros
Ability to track time for invoicing, billing purposes, Statements of Activity to indicate transparency to client
Cons
More flexibility is needed for templates, all indicating multiple people but not suitable for sole paralegal. Security features like two-step verification are odd given before you put code in you can see what should be confidential information. A Security Question similar to online banking would be better.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Improving the business of a legal practice
Reviewed on 10/08/2021
I have been able to create amazing, time saving templates that automatically populate. I have also...
I have been able to create amazing, time saving templates that automatically populate. I have also made great use of the incredible customer service that makes you feel like you are their most important client.
Pros
I am a new Paralegal and I work from home in my own practice. I needed software that kept me compliant with LSO requirements, of which there are many. I also needed a tickler system and an accounting system and uLawPractice was the whole ball of wax rolled into one at an affordable price. Starting a new firm is difficult and challenging. This program took a big weight off my shoulders. Customer service is the best I have ever had as well.
Cons
I found the accounting portion of the program has the largest learning curve due to my inexperience with accounting. I found many of the screens descriptions less than helpful and was left wondering why they weren't worded for those that aren't accountants.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The number 1 Practice Management Software
Reviewed on 22/02/2022
I have been with Ulaw for about 11 years both as a student and as a practitioner and they have...
I have been with Ulaw for about 11 years both as a student and as a practitioner and they have always been very helpful and very receptive to suggestions and implementing these suggestions as quick as they could/can. The tech support in my opinion is second to none.
Pros
In a nut shell everything--as far as I am concerned it is tailor made for the legal profession especially for paralegals. It has the price point, tech support(fantastic by the way). They also conduct CPD's that are LSO accredited AT No Charge-which is worth the monthly fee right there.
Cons
It would be nice to have it integrated / synced with 1 note.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ulaw is a lifesaver
Reviewed on 10/08/2021
The customer service has a great team and are always there and willing to assist.
The customer service has a great team and are always there and willing to assist.
Pros
I don't like the product ..I love Ulaw. It is so easy to use and there are so many options if I did have any issues and is affordable. Billing/invoicing and tracking expenses has never been so easy. There response time is impeccable, not only to they respond with an answer they will send you a link to watch a video to guide you. The Ulaw set up is so affordable and a life saver. They will be there for you. Their bookkeeping services are great!
Cons
There is nothing I do not like about this software.
- Industry: Legal Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An essential Tool in your Legal/Law Practice!
Reviewed on 28/01/2022
Very comprehensive, encompassing of all required financial/accounting elements required by the Law...
Very comprehensive, encompassing of all required financial/accounting elements required by the Law Society.
Pros
SUPPORT!, Accessibility, mobility (cell phone), Integration with other needed platforms (payments, email, etc), continuous evolution and COMMUNICATION with its clients/customers
Cons
Initial transfer of my data/earlier processes, but their YouTube instructional videos and direct support are fantastic.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient, Intuitive, Essential!
Reviewed on 27/07/2017
Simplified compliance reporting,
Simplified billing,
Simplified form printing,
Simplified contact...
Simplified compliance reporting,
Simplified billing,
Simplified form printing,
Simplified contact management and file management,
Simplified accounting,
Simplified business as a whole :)
Pros
uLaw Practice saves so much time that it pays for itself. By simply inputting the most basic, day-to-day transactions into it, uLaw not only calculates everything you need to ensure all of your accounts are balancing, but it also prepares every compliance document you'll ever need in case you're ever audited by your respective Law Society (e.g. fee books, trust reconciliations, etc.).
I don't know how anyone would be able to survive an audit without uLaw.
It's also highly customizable allowing you to upload your own logos and letterhead to be printed automatically on your forms.
Cons
The only "con" I can think of for this software would be that I didn't sign up for it sooner! I recommend it to every legal professional practicing.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ulaw review
Reviewed on 10/08/2021
It has been very positive
It has been very positive
Pros
The case management integration with accounting.
Cons
I make mistakes and they are not always the easiest to fix.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Satisfied
Reviewed on 27/05/2022
records every single task to invoice, so can not miss anything
records every single task to invoice, so can not miss anything
Pros
User Friendly and time saving, also helps to create new matters under the same matter.
Cons
So far nothing, but yes as an admin, I do not ahve all the options
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Time to retire
Reviewed on 27/11/2022
Prompt courteous service when any issues arose from my accounting mistakes.
Prompt courteous service when any issues arose from my accounting mistakes.
Pros
Complete software package for paralegal scope of practices. Keeps you and your files within the law society guidelines. Relieves any concerns if you are audited.
Cons
Some features were a little cumbersome in the earliest versions but now much improved.
Alternatives Considered
LawnProReasons for Switching to uLawPractice
Mostly cost of on going help services.- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Accounting Made Easy And Practical
Reviewed on 11/02/2022
I have been using uLaw for 6 years. I am satisfied with the ease to use the features that I used...
I have been using uLaw for 6 years. I am satisfied with the ease to use the features that I used daily.
Pros
I like the ease of putting client information, client intakes, forms, creating Invoice and Receipt.
Cons
I unable to enter an entry sometimes, after billing and transfer entries.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Daily Bread for me.
Reviewed on 04/12/2019
Pros
The customer support I get 24x7 and the very courteous support staff. It's only a question of getting used to the software and that leads to knowing where to book what and finding each tab.
I think this is a boon for a Paralegal like me as I enjoy using both the desktop version and the mobile app. very much. The convenience uLaw gives me is something one has to use and experience. Not to forget the weekly webinars they provide that also doubles up as CPD hours.
Now they have also started providing accounting help too.
Definitely recommend!
Cons
Some of the forms need to be updated.
Size of fonts when we open calendar.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Functionality
Reviewed on 27/05/2022
it is good, after learning about it and how it works it is pretty good and handy.
it is good, after learning about it and how it works it is pretty good and handy.
Pros
Being able to consolidate my accounts, having different matters withing the same client.
Cons
its not visually pleasant but gets the job done
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient Software
Reviewed on 23/10/2019
I like it.
I like it.
Pros
It helps with the day to day practice. I also reapply appreciate the quick email support which is great!
Cons
Some of the features seems to be irreversible, which makes error correction difficult and sometimes impossible.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Service
Reviewed on 11/02/2022
I have enjoyed using the product thus far. I have used several different systems over the years...
I have enjoyed using the product thus far. I have used several different systems over the years and this one was easy to learn.
Pros
Whenever a problem arises you can either reach out to the customer service team or search their vast youtube library for assistance with the issue.
Cons
I wish that you could send the account/receipt without having to download the document and could just send directly from the software
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Underdeveloped
Reviewed on 04/03/2020
I had to re-commence 2 complete files due to a mistake on one invoice , it was frustrating and a...
I had to re-commence 2 complete files due to a mistake on one invoice , it was frustrating and a waste of my time.
Pros
It is tailored for Canadian practitioners and needs no customization.
Cons
Basic functions such as invoice corrections are unavailable a so any mistakes that are made CANNOT be corrected. Their support team is not really responsive, and the instructions don’t work.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer Support are very knowledgeable and helpful
Reviewed on 01/08/2020
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable...
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable and solves my issues within couple hours
Pros
Once you know its features, it becomes very easy to understand and use.
Cons
It is not easy to delete transactions or change amounts if matter was invoiced even if a mistake occurred
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall Product Quality
Reviewed on 19/04/2017
I just want to say, your product is amazing! I just completed my full practice audit by the Law...
I just want to say, your product is amazing! I just completed my full practice audit by the Law Society and it was very helpful in it's ability to bring up the required documents on request and completed fully to their standard. The ease in which it does this was extremely helpful and saved the associated stress that goes with having to have all compliance documents at hand. I don't think I could have done it without your product. Without a doubt it is the best value for money spent in my practice.
Thank you.
Dwayne Huxted
Legaleze Paralegal
Pros
Ease of use.
Cons
A little clunky
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Produces LSUC Spot Audit Reports and Client Compliance Docs!
Reviewed on 30/08/2016
It is the best compliant product out there for a new sole practitioner on a budget.
The spot audit...
It is the best compliant product out there for a new sole practitioner on a budget.
The spot audit reports are in the same format as illustrated in LSUC guidelines.
Compliance documents are handsome - the invoices have themes to choose from!
All reports / documents are produced with minimal clicks - very little manual entry and no more cutting / pasting.
Pros
Saves time. Reports/documents are attractive.
Cons
Software needs to be streamlined for real estate files (ie, auto-input list of standard fees/disbursements). Many sole practitioners practice real estate for low fees. Administration/compliance/banking requirements on real estate files are very laborious.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love uLaw and the team there knows that! uLaw has my back on LSUC requirements!
Reviewed on 07/07/2017
Pros
Saves time and money and the uLaw team! uLaw is a compliance focused software that helps ensures our practice management and bookkeeping LSUC required documentation are in place. There are added features to track firm analytics.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Support to help ease my learning curse was phenomenal, and the software is user friendly....
Reviewed on 16/09/2017
Pros
It is user friendly, support is great, easy to use and track even for someone with virtually no accounting or bookkeeping background. As a principal lawyer of my law firm, I can do bookkeeping myself, or train my assistant to do it, easily.
Cons
Can't enter time via mobile app as yet, and the mobile app is volatile. However, most of my entries are done with other documents so I'm usually on a computer anyway.
Response from Superfluid Software
We now have your con addressed Mobile app can now import time even from a phone call in Android. Please see these features https://www.youtube.com/playlist?list=PL8unY9zStJ-yzx4zyZ_1-q8RkXBZ6SKNP
or
https://www.youtube.com/playlist?list=PL8unY9zStJ-w7nbe0pOeVq16qCThwBzzC
- Industry: Law Practice
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ulaw review
Reviewed on 10/08/2021
It works good
It works good
Pros
Price and customer service is good and comparable
Cons
Design AIS not up to date and the software is not user friendly
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Review Source
Overall rating
- Ease of Use
- Customer Support
I couldn't imagine running my practice without uLaw.
Reviewed on 27/05/2016
I've been using uLaw for several years. This software takes the many of the most tedious aspects...
I've been using uLaw for several years. This software takes the many of the most tedious aspects of my practice and makes them so easy! uLaw keeps me organised and allows me more time to focus on the actual content of a client matter. uLaw helps me handle the administrative portions quickly and efficiently, and it's always at my fingertips.
I couldn't imagine not using uLaw anymore. The price is very reasonable and the service has been completely dependable - and that is extremely important for an online product.
I've been thrilled with uLaw. The people who run it genuinely care about the quality - and it shows. It's a well-designed product that just keeps getting better.