Aplos Reviews

They are incredibly responsive, and when we initially set up the Accounts, they spent the time with me to help set us up based on our needs.

Please see the PROS comment.
[SENSITIVE CONTENT HIDDEN] WAS THE BOMB!

Not good. I need help, and the support never provides help that works.

Overall experience . ... nothing but favorable, and to the Nth degree

If you don't need any help, this program can be great. But as soon as something does not work for you, forget it. Their support staff is friendly but ineffective.

Aplos is an excellent choice for nonprofits and other organizations that need to manage their finances and donations. Its fund accounting, donor management, online giving, reporting, and ease of use make it one of the best accounting software options for nonprofits.

I have had a great experience building my website, but my fund accounting is all messed up (I think). I would like to have an Aplos manager call me and provide some help.

My overall experience with Aplos has been phenomenal! They literally have THE BEST customer service of any company in any type of business with whom I have ever interacted! When I contact them with a question, I am always made to feel like a valued customer. In addition, each customer service representative has always answered my questions thoroughly, kindly, and professionally.
I also like the fact that Aplos listens to its customer base. Over the years (since 2015) that we have been with Aplos, I have seen improvements/additions to the software as a direct result of customer feedback.

If you are busy with the stuff that your non-profit is about, and accounting for the organisation is a necessary dragon, then Aplos will be your knight in shining armor to slay it!

Having implemented a number of other products for small organisations in the past (Quickbooks, Xero, Sage, MS Dynamics GP) I have to give the award for easiest, quickest & most readily accepted to Aplos. If you want to account for your Funds discretely (separate pots of income) then Aplos just works!

Took about an hour to sign up and set up a sandbox (using the trial license) to represent the way my small organisation works - I uncovered a couple of desirable features for product development (see later) but within another 30 minutes I had reports and analysis that would do the job for us so much better than my grumpy accountant! - I showed the software to a user who, after a 5 minute demo, needed no more explanation and was able to enter transactions with multiple expense lines each separately analysed by fund.

The user interface is clearly the 'killer' feature - it is so intuitive that I wonder why others didn't think of it (why didn't I think of it?). The transaction input process for most accounting products is the 'ugly baby' of the product - in Aplos it's the wonder child!

Some caveats to bring this back to earth...

a) The product is currently for the North American market - needs additional features to make it more readily accepted in UK/Europe:
1. Needs a parameterised currency symbol (we don't do dollars!) - but the easy export of reports allows replacement of currency symbol in Excel.
2. Online donations (a great feature!) require a US Bank Account
3. Needs Paypal integration
4. UK giving sites like justgiving.com are very common - integration needed

b) Many grant funders want a full budget before grant - we then need to account against the budget elements (e.g. £500 for travel + £5000 for salary). Aplos currently doesn't budget by Fund element (just at Fund level) but the Income Report provides a full breakdown by expense for each Fund (so allowing manual comparison).

The free support provided by Aplos is responsive and helpful and I am assured that most of these features are on future development plans.

I'm just going to go ahead and sign up for the paid version - I need this software so that I can get on with the purpose of our Charity!!

Terry Wilcox
Project Director
In2Out

www.in2out.org.uk

I really like the APLOS software and it has been very instrumental in helping me get our finances uncontrol as well as to see what is needed financially.

Starting a new church comes with a lot of tasks for a small group of people that are typically spread out between many in larger churches. We didn't have anyone with professional accounting experience, and we didn't need anything complicated to start out. Aplos was the perfect solution! They offered us a discount as a church plant, and got us moving in the right direction.

Now four years into the process, Aplos has grown with us. We have been able to easily add others to the account management, add new funds and new features as we have grown, and the customer service has been quick and helpful whenever we have needed it.

Some things I like best:
*easy to use
*the "dashboard" gives a quick read on finances at a glance
*fund-based accounting makes it easy to track various donations
*customer service is excellent
*cloud-based design makes access easy from anywhere

Things I would like to see improved:
*I would love to be able to integrate payroll with Aplos
*Report can be customized, but not always as much as we would like

Overall, this is an excellent product for the value and I would recommend it to anyone starting out.

I have enhanced my knowledge by taking the free classes and learned Fund Accounting

An IT person picked this software for our church but it is an accountant's dream! I am so impressed. And, the customer support team has always been so available and helpful. If you are not an accountant, they can train you up with their free seminars on how to do practically any needed accounting process.

Even with the bank integration issues with some of my clients and the lack of apps that connect, I still highly recommend this awesome accounting and donation tracking software!

After looking at several other church financial software products, we decided on Aplos Software and are very satisfied with the product. It meets all of our needs.

This software has a long way to go before it can compete with alternatives whose bank integrations are solid and reliable.

I have had a good experience with Aplos. There are a few things that seem a bit clunky, inefficient and I've asked about changing those. Other than that, it's been great!

Great buy for any non-profit.

I have used this program for at least 5 years. The program has grow as my needs change. There are parts of the program that I don't use because I am the treasurer for a small church and I don't need them at this time. Anytime I have contacted the company I have received excellent help.

I recently took over the financial for a not-for-profit. I'm not an accountant but good with data and numbers. I researched applications and found aplos fund accounting. After watching some videos and reading articles, I learned how to set up the chart of accounts and enter transactions. After that, it was easy. All of the reports you need are built in to the software. Backups are not needed since it is web-based. And the customer support is exceptional! There is a button on the screen while you work to ask customer support a question. They have always been very prompt in responding. And the support videos, featuring a rep, are very informative and entertaining! I have since entered all transactions for the last 2 fiscal years and produced reports for a grant application. Highly recommend aplos!

I love the ability to due true fund balance accounting. For years I used Peachtree with job costs and spreadsheets to accomplish. This is a huge upgrade. I think the work around in the deposits is worth it for the fund balances.