Classe365 Reviews
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143 Reviews
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Fantastic value.
Reviewed on 09/05/2018
Pros
Integrated applications and LMS.
Support is excellent!
Easy to tailor, like that is cloud based and hosted.
App works well too, as well as quiz function.
Cons
Nothing. Have had no issues, works well, cost is reasonable. Good videos for training. Hosted solution.
Response from Classe365
Hi Gary,
Thank-you for the review.
We are working on new technology that will add more value to your organization.
Be on the lookout for our monthly newsletter.
Thanks
Loki
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My favorite
Reviewed on 28/12/2023
For years and while changing jobs from one university to the other and in different countries, i...
For years and while changing jobs from one university to the other and in different countries, i have been dealing with the same support team. They never are late in answering.
They listen to the clients and always deliver the newly required/suggested features.
The ystem never fails nor have issues.
Pros
It is so easy to start.
The fact of having the institute management system and the LMS in one place.
Cost is super compared to competition.
Cons
Integration with LTi sources is not the best
Response from Classe365
We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Quick and accurate support from helpdesk
Reviewed on 07/07/2023
I have been able to use the CRM-Enroll & Forms and student database on daily basis without too much...
I have been able to use the CRM-Enroll & Forms and student database on daily basis without too much problem. Some functions, I have had to take time to learn but the support desk has been very helpful in getting back to me with my questions.
Pros
Most functions are easy to use, or learn to use. For functions I need to learn, the tech support is quick, accessible and helpful.
Cons
There are some functions that are fixed and there is no freedom to customise.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Support. Great System.
Reviewed on 08/01/2024
Our college has greatly benefited from the features and functionality offered by the Class365 as a...
Our college has greatly benefited from the features and functionality offered by the Class365 as a solid Learning Management System. I would like to extend a special thanks to [sensitive content hidden] for their exceptional support and dedication. They consistently go above and beyond to ensure that our college's needs are met and that our experience with Class365 is seamless.
The support team at Class365 has truly made a positive impact on our college's learning environment. We are grateful for their expertise, responsiveness, and commitment to delivering a top-notch learning management system.
Thank you once again to the entire support team at Class365 for providing such exceptional service and support. We look forward to continuing our successful partnership.
Pros
very compatible and covers all we need. All in one place
Cons
more integrations would be great and to offer stronger Sales CRM
Response from Classe365
We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Comprehensive School System
Reviewed on 14/08/2023
Over all they meet the needs of our business. We are growing our program and we hope to see...
Over all they meet the needs of our business. We are growing our program and we hope to see Classe365 grow with us. Additional features in the LMS would be great.
Pros
It is great to have a CRM, SIS and LMS all tied into one product. Over the years, the Classe365 team has bmade improvements to the functionality and useability. A small company that cares about their customers.
Cons
As with any system, there are challanges. The "one-stop shop" approach causes functionality issues across the modules. The modules do not integrate as seemlessly as they should. Some of the functions with integrations are limited.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Assessment
Reviewed on 13/05/2024
Overall good experience and producr material is great
Overall good experience and producr material is great
Pros
Ease of use and flexible subscription services
Cons
set up was challenging and lack of live customer support
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services and looking into further ways of improving our customer support.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So happy with Classe365
Reviewed on 28/07/2023
The customer service has been fantastic! We have had numerous queries that were dealt with promptly...
The customer service has been fantastic! We have had numerous queries that were dealt with promptly and professionally.
Pros
The Learning Management System has provided us with a platform that is perfect for our courses and students. It is user friendly, for both admin and the students.
Cons
The only con for us is not being able to calculate word count on the quizzes. At the moment it is set as character count.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product, outstanding support
Reviewed on 15/08/2023
Very positive in all aspects.
Very positive in all aspects.
Pros
Classe365's platform is very easy to use, price is quite reasonable, and the modules we have subscribed to are very useful. The support is absolutely outstanding! There is always someone available to speedily and patiently help when you need assistance. New features and improvements are constantly added. Also, if you need a functionality, you can suggest it for future development, meaning they care about their clients' needs.
Cons
I would have liked to have a bit more flexibility to customise some functions according to our institution's specific needs. But this is a minor issue, as we are able to work within the set framework.
Response from Classe365
We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great System
Reviewed on 21/03/2024
Pros
Users often find the analytics and reporting features valuable for tracking student progress, analyzing performance trends, and generating insights to improve educational outcomes.
Cons
Some users may find the pricing of Classe365 to be on the higher side compared to other similar platforms, especially for smaller institutions with limited budgets.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Enjoyed using classe365
Reviewed on 29/02/2024
Pros
The ease of use of classe365 has really amazed me, moreover the customer support is really great
Cons
There could have been more features to cater to different needs. For example attendance.
Response from Classe365
Thank you for your encouraging review. We have an existing attendance feature in the product and the support team would be delighted to walk you through the same. Kindly reach out to support team!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Classe365 for AIM
Reviewed on 11/08/2023
Classe365 helps us to streamline the administrative tasks of our Registrars Office. Almost all...
Classe365 helps us to streamline the administrative tasks of our Registrars Office. Almost all manual processes and forms were shifted to become digital and automated. This reduces paperwork and minimizes errors due to manual processing. This also helps our students to manage and view end of program and end of term grades and soon clearances. Hopefully more comprehensive features designed for tertiary/college education will be added to the existing comprehensive features.
Pros
Classe365 is an epitome of a school management system. It has comprehensive features that provides services from admissions to graduation. The platform is easy to navigate and manage making it accessible for all types of users.
Cons
The CRM forms are already usable however can be improved more by adding comprehensive conditions and rules.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good system
Reviewed on 09/02/2024
Very good system overall. I would recommend it.
Very good system overall. I would recommend it.
Pros
Easy to use and very good support from team
Cons
Invoicing is not as easy to use as the rest
Response from Classe365
Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 08/08/2023
Pros
The thing we like the most is the variety of features it offers.
Cons
It's a bit too complicated for students to use.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Classe365 Review
Reviewed on 25/07/2023
Very good system
Very good system
Pros
The automated forms for our students, this is easy for our students to use to complete special requests.
Cons
Trying to remember which session a student is in to process and input there marks. Not fun when you have 100's of students marks to capture.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Smart and simple platform
Reviewed on 16/08/2023
Pros
The platform is straightforward to use, and for small companies, its features are good enough to implement the e-learning system in any organisation.
Cons
Several times we asked them for custom fields, but the answer was always we would work on it, or it was not possible now. Sometimes the area of lack of customization creates frustration.
Response from Classe365
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CUSTOMER SERVICE KEY FOR SELECTING SOFTWARE
Reviewed on 17/10/2018
After considering 4 or 5 options from the Capterra recommended list we choose Classe365 because of...
After considering 4 or 5 options from the Capterra recommended list we choose Classe365 because of the integrated functionality from Administration to class room, the implementation was quite straight forward and for it was by far the best value for money when you consider features of having an LMS, LIBRARY, ACCOUNTING and many other modules that the other software just didn't have. The support offered is simply outstanding.
Pros
The most outstanding reason for choosing Classe365 is the ongoing customer support, the response time has been excellent and they are willing to actively help resolve questions.
Simplicity of using the software made it easy implement into our environments and the added features of an LMS, E-SHOP, Accounting and many other features made the software very functional for us.
Cons
Maybe some features could be explained a bit clearer, we were not aware of some of the features and i think if Classe365 could either highlight them or explain them would make it easier to implement.
Response from Classe365
Hi There,
Thank-you for the review.
Classe365 is a comprehensive software and we keep adding new features and functionalities, These are accompanied by detailed documentation and sometime even video tutorials. We will incorporate more resources for all the features.
Thank-you
Sara
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Classe365 Review
Reviewed on 22/06/2021
I have had some report structure issues with the required layout of our reports and this has just...
I have had some report structure issues with the required layout of our reports and this has just been resolved with the tireless help of [SENSITIVE CONTENT HIDDEN] via contact support.
Pros
The software is really user friendly and there are so many articles and resources to help organisations set everything up, not to mention the support staff are really patient and will work with you to resolve any issues. Since implementing the software in 2019, it has dramatically improved efficiencies in our student enrolment and reporting processes.
Cons
There are still a few features it would be good to see improved as part of the core subscription including more flexibility with scheduling in the program (e.g. being able to schedule multiple classes and resources at once). As well as an integration with Outlook calendar so spaces can be booked through the program. It would also be good to have the ability to duplicate whole term schedules to save in having to create each term's schedule from scratch.
- Industry: Higher Education
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
This is a very innovative software that is really needed now in modern day schools.
Reviewed on 31/03/2018
Pros
With the present size, growth and intensity of a school these, days an important informations system is required to make sure everything is running smooth and in order and Classe365 does just that. There are a lot of features, especially creating classes online and improving the communication between students and teachers. The software is easy to use and I highly recommend it.
Cons
There are no cons I can think of as it does its job very well and very effectively.
Response from Classe365
Hi Emeka,
Thank you for the review.
we are coming up with exciting new modules later this year which encompasses the complete lifecycle management of the administration and teachers.
Thanks
Sara
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent customer service, quick response to questions, adaptability to our college's...
Reviewed on 15/09/2017
Pros
Cloud-based system, easily accessible to authorized users - especially like the ability to text and email students directly from Classe365.
We are an international college and the pre-admissions module combined with online payments and student portal make it easier to communicate with potential students prior to arriving in the county.
The customization of this software combined with the Classe365 support team allows us to synchronize our internal and regulatory processes with the software system, rather than the software system dictating our internal processes.
Cons
Need to access the software from Google Chrome, can use other browsers, but lose functionality but not a huge inconvenience.
Response from Classe365
Brian,
Thank-you so much for the review.
We strive to make the platform accessible to all the web browsers but certain older versions of Internet Explorer does not support all the functionalities, We can ensure that we will be able to meet this challenge in the future.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fantastic Cohesive solution to our requirements
Reviewed on 21/04/2020
Overall given pro's and Con's i would not hesitate to recommend Classe365 to any entity contemplatin...
Overall given pro's and Con's i would not hesitate to recommend Classe365 to any entity contemplating a more efficient way of running your educational facility. Whether it be just to implement the LMS, SIS or CRM or pushing toward a combination of traditional and as well as online learning, we have found that Classe365 has really given us what we needed. YES there are always more that can be added, however given our Experience with [SENSITIVE CONTENT HIDDEN] and the team at Classe365, im confident that they will deliver in terms of expansion of the necessary additional function and tools needed. Their proactive approach to what they have already put into their product is beyond anything that i have been able to find so far... GREAT WORK GUYS... YOU get five stars from me.....*****
Pros
We have implemented Classe365 into our organisation and the positive outcome are many to say the least. The fact that it encompasses so many modules that integrate save our admin and teaching staff so much time and effort. I am a great advocate for seamless integration and Classe365 provides the majority of what is needed for us.
Cons
More integration with other software given API's etc
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best-in-class SMS & LMS--Most flexible and responsive customer service in the industry
Reviewed on 20/02/2018
Makes running a training organization easy
Makes running a training organization easy
Pros
Its flexibility to customer needs--integrates with most key supporting platforms. Does it all--Student Management System, CRM, Learning Management System, E-Commerce, Alumni Support, Parental Friendly, and provides all the necessary billing, accounting, and payment support. Most of all it is inexpensive, especially for those starting up.
Cons
No significant functionality problems. Class365 should upgrade the look of the site to make it a little more modern and high tech.
Response from Classe365
Dear Montana,
Thank you for the review.
We are upgrading our platform on the web application as well as on our mobile app. We will keep you posted on this development.
Thank you
Goutham
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Love Classe365 - the product is great but their innovation and support approach is better!
Reviewed on 07/01/2021
Hugely reducing our admin load by enabling students to self serve their information and also the...
Hugely reducing our admin load by enabling students to self serve their information and also the finance module reduces manual tracking
Future proofing our organisation - currently our database is managed in FileMaker by 1 person. This isn’t sustainable
Pros
I love the design - it’s clean, professional looking and gives students a great introduction to our organisation. The LMS module is very comprehensive, love the testing module and how easy it is for students to self serve their own information.
Cons
Sometimes it’s not very intuitive. The bulk upload functionality can be very clunky to be honest. Some of the attendance tracking also the user experience is a bit painful. Some of Our business processes are quite specific so it’s been a lot of work to adapt those to how classe works. But we felt that was worth it because of the benefits we would realise
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Modular Goodness
Reviewed on 12/07/2019
They have been very receptive to me and my wants. Ashleigh and his team are very good at getting...
They have been very receptive to me and my wants. Ashleigh and his team are very good at getting back quickly to help out.
Pros
Setting up was simple, customer support is very good and they have managed to make the majority of the changes or settings that we required.
The interface is easy to use, the app works well and overall reception to it by all stakeholders has been positive.
Cons
The only thing that I really would like to change is being able to completely separate the school reports out into separate terms on different pages or sections, rather than one continuous report for the year.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I begin with classe365 there is more than 3 years and i am now completey satisfy with it.
Reviewed on 06/03/2018
Automation of our day to day activities, this system offer to us a way to be always on track...
Automation of our day to day activities, this system offer to us a way to be always on track anytime and anywhere cause it's a cloud system.
Pros
Interface, there's a lot of features and everytime there's upgrade for free that new things, for this time the last update was so important for our school.
Response from Classe365
Hi Hubert,
Thank you for the review.
We constantly add new features & functionalities and most of the times these updates are free of cost.
Thanks
Ashley
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The portal is very easy to access, have good features and provide very good online customer....
Reviewed on 02/05/2018
Student's satisfaction and new enrollment
Student's satisfaction and new enrollment
Pros
I liked the customer support provided and they are very helpful. The portal is very straight forward and easy for understand for new users.
Cons
Previously students have faced system hang during their exam under the Old version. New version is released recently, and we looking forward to use this in our upcoming exam .Hope the previous issues would not repeated :)
Response from Classe365
Hi Malini,
Thank you for the review.
Our old quiz section in our LMS Module had problems with Internet Explorer, we have now rectified this and the new quiz section in the LMS module works efficiently in Internet Explorer as well.
Please contact the support team if you face any problems.
Thanks!
Ashley