--- description: Learn more about CharityWeb. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CharityWeb Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/169/fundraising/software) > [CharityWeb](/software/107861/charityweb) # CharityWeb Canonical: https://www.getapp.com.au/software/107861/charityweb Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/107861/charityweb?page=2) > CharityWeb is an online donation management \& peer-to-peer fundraising solution, as well as a fundraising event registration \& secure transaction platform for nonprofits which supports registration, donation, \& personal fundraising tools to cater for the needs of nonprofits of all sizes > > Verdict: Rated **4.8/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CharityWeb • Custom fundraising pages help users increase their chances of attracting donations. • Allows users to build an unlimited number of registration pages to organize as many events as they want. • Users can have individual and team registrations, fundraising pages, dedicated donation pages, and customizable receipts. • Branded pages give users more control over social fundraising. • This platform offers a secure solution for one-off and recurring donations for donors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 13 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CharityWeb - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: $20 per month plus transaction fees. The monthly fee is waived for all volunteer organizations. - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Accounting Integration - Contact Management - Customisable Branding - Debit/Credit Card Processing - Gift Matching Management - Mobile Giving - Mobile Payments - Online Payments - PCI Compliance - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Third-Party Integrations - Website Management ## Integrations (5 total) - Constant Contact - Google Analytics 360 - Salesforce.org Nonprofit Cloud - Stripe - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.getapp.com.au/directory/169/fundraising/software) ## Related Categories - [Fundraising Software](https://www.getapp.com.au/directory/169/fundraising/software) - [Nonprofit Software](https://www.getapp.com.au/directory/775/nonprofit/software) - [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software) ## Alternatives 1. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2003 reviews) 2. [Raklet](https://www.getapp.com.au/software/120335/raklet1) — 4.7/5 (92 reviews) 3. [QuickBooks Online Advanced](https://www.getapp.com.au/software/100262/quickbooks) — 4.4/5 (1037 reviews) 4. [TUIO](https://www.getapp.com.au/software/113313/tuio) — 4.6/5 (200 reviews) 5. [Cheddar Up](https://www.getapp.com.au/software/2062365/cheddar-up) — 4.9/5 (82 reviews) ## Reviews ### "Affordable Price with Exceptional Customer Support" — 5.0/5 > **Maya** | *28 November 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: 1. It is affordable 2. I was able to effortlessly link the software to my existing Stripe account. It is so easy that I originally thought it did it incorrectly because nothing is meant to be that easy. 3. The customer service and support is the best money can buy. I always received a response within 1 hour. They were courteous and supportive as I learned the software. > > **Cons**: 1. I would have liked if I was able to personally customize my webpages a bit more. Specifically the background color and my main goal. I could email them and ask for something to be done and it would be done within one hour, but it would have been nice to do it myself. 2. I experienced a couple of technically glitches with the software itself, but I was able to email customer support and it would be resolved within a matter of minutes. > > First and foremost, CharityWeb has one of the best customer service support you can buy. The welcome demo with technical support set me up for success; I was able to quickly learn how to navigate the system. I used CharityWeb for my organization's, Jewish Family Services, first peer to peer fundraising campaign - in this case for Giving Tuesday. I had originally set up a team (also known as event) peer-to-peer platform but as it came closer to Giving Tuesday, my organization decided to set up individual accounts. CharityWeb was able to make adjustments and saved me a lot of extra work. This is one example of how amazing their customer service was during my GT campaign. There are plenty of crowdfunding sites, but I doubt any of them has the customer support of Charity Web. I would use again and again. ----- ### ""Athon" Platform" — 4.0/5 > **Stan** | *7 December 2020* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Very easy to set up End-user friendly Good Reporting Excellent Customer Service Inexpensive > > **Cons**: Not a very sophisticated visual display Hard to customize homepage visuals > > Excellent. VERY good, responsive customer service that promptly solved every issue. ----- ### "The only affordable product we could find to accept online donations for multiple funds." — 4.0/5 > **Lynnee** | *9 June 2017* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: This software allows us to accept online donations for multiple funds in our small Community Foundation. So odd that this basic feature was so hard to find supported\! > > **Cons**: This software is not intuitive to develop pages in nor is it robust in design features. It "gets the job done" but without HTML or CSS knowledge it is hard to use. > > Ability to direct online donations to different funds. ----- ### "Low cost, high service solution for MentorKids\!\!" — 5.0/5 > **Aaron** | *25 June 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: High value for cost. Meets our needs without breaking the bank. > > **Cons**: Customizing a fundraising event page (event-a-thon) can be cumbersome. We always get it done but it seems to take more time than it should. > > MentorKids USA has been a customer of CharityWeb since 2010. The service provided by CharityWeb has always been prompt and easy to manage for recurring donations and for special events like our annual Golf Marathon. As a small nonprofit, the cost of receiving these services is always a concern. CharityWeb has been a low cost, high service option for MentorKids USA over the years. Recently, we started using SalesForce NonProfit as our Donor and volunteer management software. The customer service agent was able to work with the SalesForce team to export the online donations directly to SalesForce, reducing the data entry needed – especially when donation volume increased dramatically for our fundraising events and end of year giving. This included automatic setup of new accounts when the donor was not already in the SalesForce database. This summer, CharityWeb again saved us money by switching their online donation gateway to Stripe. From the accounting perspective, Stripe is much more user-friendly than the old system (Moneris/Vantiv/WorldPay). We can log into the Stripe website and see exactly which donations belong to which deposit batch, a very useful tool when donations spill past the cutoff time for the Stripe batch. Switching to Stripe also made it possible for us to accept ACH transactions – after several years of trying to set this up with Moneris/Vantiv/WorldPay. ----- ### "Moving to an online payment/donation system has changed the way we do business. Best decision yet\!" — 5.0/5 > **Mike** | *21 June 2017* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We love the fact that we can personalize and customize registration pages and thank you letters for each individual campaign and event. This feature enables us to maintain the "personal touch" without putting in the hours required to produce receipts and acknowledgement notes. Our growth in online donations and registrations has been spectacular\!\! > > **Cons**: It would be great if the software could be more "hands on" with option choices for gathering information. > > Having this automation has provided us with a gift of time - priceless\!\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/107861/charityweb?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107861/charityweb) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data